Hello
I agreed to contract hire an A4 allroad. In November, 2017. Agreed delivery was February 2017.
February has come along and no car. I have not surrendered by old lease car and am car less.
The broker, tells me, that Audi have made a mistake and the car will not, not arrive until May. Which is wholly unacceptable. The said they would insist that Audi lend me a car.
Today I chased matters up to be told, that Audi will not lend me a car. To make matters worse, they have just told me. That road tax is going up in May and Audi are going to increase the cost of the lease by £25pm to cover the cost.
Surely they cannot be allowed to get away with this. This is breach of contract, twice? Surely? Please can you help me? What is the law on this?
Also, who oversees matters like this? Is it the Fincancial Services or Consumer bodies? Is there an ombudsman?
Thank you
Mark