Can the Land Rover dealer cancel my order?

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This topic contains 1 reply, has 2 voices, and was last updated by Stuart Masson Stuart Masson 7 months, 3 weeks ago.

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  • #107848 Reply

    Amy Johnson

    Hi,

    QUESTION – Odd one… I don’t want the dealership to cancel my order….

    I have ordered a new car. The order has gone through to Land Rover and they are putting the car into build in early March. The order is in my name, i have the screen print of the vehicle cost, the monthly price, I have the reg allocated to the order with a 17 plate. Land Rover have sent me an opening letter with the free caps for the air things on the wheels.

    BUT!! I haven’t signed anything or paid a deposit. Can the dealership cancel my order under any circumstances without my say so? (i don’t want them to – i want the car but I fear they may cancel the car over a personal dispute with an employee in the branch)

    Is it still a contract in place as I have vehicle price, monthly payment, a welcome to the family email and a copy of the order sheet. (again, not signed by me though)

    Thanks

  • #108017 Reply
    Stuart Masson
    Stuart Masson
    Keymaster

    Hi Amy. It is unlikely that the dealership would want to cancel your order unless there was a problem with the vehicle or the contract.

    In hypothetical terms, yes they could cancel the order for any particular reason – especially since you haven’t signed a contract or paid a deposit. However, if the problem is that you have had a falling out with one of the staff members, they would usually just hand it over to someone else to manage. At the end of the day, they will still want your money.

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