Misselling by Ford dealer?

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This topic contains 1 reply, has 2 voices, and was last updated by Stuart Masson Stuart Masson 9 months ago.

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  • #107318 Reply

    Karen T

    Hi, I took out a pcp with Ford, when signing I noticed they had put 6,000 annual miles and not the 10,000 I asked for. When I queried the salesman said he had done this to keep the monthly payments within the budget I set but that I needn’t worry as long as I didn’t have the car when the agreement ended then they would not look at the excess mileage.

    I voluntarily gave the car back 2 months before the end of the agreement and have now received a bill from Ford Credit for £1500. Is there anything I can do

    Karen

  • #107577 Reply
    Stuart Masson
    Stuart Masson
    Keymaster

    Hi Karen. If you are VTing the car then you can dispute any excess mileage charges anyway. For more information, have a read of our article on voluntary termination.

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