Consumer Rights Act

The Consumer Rights Act consolidates existing consumer protection law legislation and also gives consumers a number of new rights and remedies.

Used car warranty– the law and your rights

If you are buying a second-hand car, there can be considerable confusion as to what to expect in terms of a used car warranty and what your rights are when something goes wrong.

Rejecting a car – your consumer rights

Have you bought a new or used car that is faulty or not fit for purpose? Read The Car Expert's comprehensive guide to your consumer rights when rejecting a car.

New laws give car buyers extra protection

From 1 October 2015, the new Consumer Rights Act 2015 gives car buyers extra rights and protection when rejecting a faulty new or used car from a dealership.

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