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Expert Rating

Audi Q7

(2015 - present)

Expert Rating

New car score:

60
%
C

Used car score:

50
%
E

Expert Rating report card

Media Rating:

76
%
B

Safety Rating:

71
%
C

Eco Rating:

56
%
C

Reliability Rating:

12
%
E

Running Costs:

29
%
E

How are our Expert Rating scores calculated?

Expert Rating

New car score:

60
%
C

Used car score:

50
%
E

Expert Rating report card

Media Rating:

76
%
B

Safety Rating:

71
%
C

Eco Rating:

56
%
C

Reliability Rating:

12
%
E

Running Costs:

29
%
E

Summary


The Audi Q7 is a large SUV/crossover, the largest in Audi’s rapidly expanding model range. The current second-generation model was launched in 2015, with a mid-life update in 2019.

The Q7 range includes the flagship high-performance SQ7 model. There was previously a diesel-electric plug-in hybrid model, however this was dropped in 2019 when the range was updated and is now purely petrol-powered. Regular Q7 models have a choice of petrol or diesel power.

Both the Audi Q7 and SQ7 have received good reviews from the UK media, with the SQ7 averaging very slightly higher scores in most cases. The whole Q7 range has received particular praise for its comfort, refinement and cabin quality, which are all considered to be best in class.

However, the Q7 appears to be better to drive than to live with. According to our reliability data (see ‘Reliability rating’ section below), it has one of the worst reliability records of any car in our database. Running costs are also very high, which is not that surprising for a seven-seat, near-three-tonne, petrol or diesel SUV.

As of September 2024, the Audi Q7 has a New Car Expert Rating of C with a score of 60%, which is significantly better than its Used Car Expert Rating score of E. This is dragged down because reliability and running costs are given more weight in our used car ratings.

Key specifications


Body style: Large SUV/crossover
Engines: petrol, diesel
Price: From £68,370 on-road

Launched: Summer 2015
Last updated: Spring 2024
Replacement due: TBA


Media reviews


Reviews, road tests and comparisons from across the UK automotive media. Click any of the boxes to view.

The Car Expert

+

Auto Express

+

Auto Trader

+

Autocar

+

Business Car

+

Car

+

Car Keys

+

Carbuyer

+

Carwow

+

Company Car Today

+

Daily Mail

+

Evo

+

Green Car Guide

+

Heycar

+

Honest John

+

Motoring Research

+

Parkers

+

The Sun

+

The Sunday Times

+

The Telegraph

+

Top Gear

+

What Car?

+

Safety rating


Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: December 2019
Read the full Euro NCAP review

Adult protection: 92%
Child protection: 86%
Vulnerable road users: 71%
Safety assist: 72%

Eco rating


Independent economy and emissions ratings from Green NCAP

No eco rating

As of September 2024, the Audi Q7 has not been lab tested by Green NCAP.

Reliability rating

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Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

The Audi Q7 has a very poor reliability score of just 14%, according to exclusive workshop data provided by our partner MotorEasy. This score covers both the current-generation Q7 and the original (pre-2015) version, and is one of the worst scores of any cars we track.

About a quarter of warranty repairs relate to the car’s engine, which are unsurprisingly expensive with an average repair cost of more than £1,200. There are also plenty of reported warranty repairs for suspension and fuel systems, and these are unusually expensive as well, costing about £1,000 and £2,000 on average to repair, respectively. Gearbox problems are the fewest according to our data, but also the most expensive with an average repair bill of more than £2,200.

It’s not just our data that finds issue with the Audi Q7’s reliability record, however. In 2022, warranty provider Warrantywise ranked the Q7 sixth in a table of the least reliable used cars (up to ten year old) on sale in the UK.

Given the below-average reliability score and potentially expensive bills, make sure any extended warranty cover you purchase for an Audi Q7 covers all of these potential problem areas.

Running cost rating

Clear Vehicle Data logo close crop

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumptionAverageScoreVariationScore
Petrol models26 mpgE23 – 27 mpgE – E
Diesel models35 mpgD29 – 35 mpgD – E
Plug-in hybrid models112 mpgA86 – 135 mpgA – A
CO₂ outputAverageScoreVariationScore
Petrol models251 g/kmD233 – 285 g/kmD – D
Diesel models212 g/kmD209 – 251 g/kmD – D
Plug-in hybrid models59 g/kmA47 – 75 g/kmA – A
Battery rangeAverageScoreVariationScore
Plug-in hybrid models30 milesE26 – 34 milesE – E
Insurance groupAverageScoreVariationScore
All models45D42 – 50D – F
Service and maintenanceCostScore
Year 1£405C
Year 2£973D
Year 3£1,598D
Year 4£1,870D
Year 5£2,446D
Overall£7,292D

Running costs for the Audi Q7 range are quite expensive, according to data provided exclusively to The Car Expert by our commercial partner, Clear Vehicle Data.

Fuel economy is disappointing for petrol models and moderately better for diesel-engined versions. The plug-in hybrid models look amazing on paper, but this is largely thanks to ridiculous EU/UK government lab tests that are completely inadequate for plug-in hybrids. There is no way you will ever travel for 112 miles on a single gallon (4.5 litres) of fuel and some electricity…

Compared to the rest of the large SUV sector, the car’s service and maintenance costs are pretty average. Insurance costs likely to be high, though, based on data from the UK’s insurance group assessor, Thatcham Research.

Recalls


Official DVSA safety recalls that have been issued for the Audi Q7

Date: January 2024
Recall number: R/2024/018
Model types: All
Build dates: 08/2023 to 10/2023
Number of vehicles affected: 187
Defect: The function of the side airbag may be restricted due to the airbag not being sufficiently secured to the front left seat frame.
Remedy: Conduct a check of the airbag to ensure it is secured correctly; if necessary the side airbag is to be correctly hooked in position and resecured.

Date: November 2023
Recall number: R/2023/331
Model types: All
Build dates: 06/2023
Number of vehicles affected: 13
Defect: A weld seam on the outer backrest frame of the front seats may not have been made correctly.
Remedy: Check the front seats and if required to replace the affected backrest.

Date: February 2022
Recall number: R/2022/036
Model types: All
Build dates: 11/2019 to 02/2021
Number of vehicles affected: 5,327
Defect: Following a previous campaign the toe and/or camber values on the rear axle may in certain circumstances incorrectly be changed without this being noticed.
Remedy: The wheel alignment must be checked and if necessary the suspension must be serviced on the affected vehicles.

Date: June 2021
Recall number: R/2021/236
Model types: All
Build dates: 11/2019 to 02/2021
Number of vehicles affected: 10,089
Defect: One or more nuts which do not meet the specifications may have been fitted on the rear axle suspension links.
Remedy: The affected nuts on the rear axle will be replaced on affected vehicles.

Date: December 2020
Recall number: R/2020/372
Model types: All
Build dates: 07/2020 to 09/2020
Number of vehicles affected: 31
Defect: Faulty crash sensors for airbag / restraint systems may have been fitted in both of the front doors.
Remedy: The crash sensors for the side airbags (front) must be checked on the vehicles affected and replaced if necessary.

Date: May 2020
Recall number: R/2020/135
Model types: All
Build dates: 09/2019 to 12/2019
Number of vehicles affected: 1,568
Defect: It is possible that gear oil may escape due to a faulty welded joint on the gearbox oil line.
Remedy: The production date of the gear oil line must be checked first on the vehicles affected and the gear oil line must be replaced if necessary.

Date: April 2020
Recall number: R/2020/124
Model types: All
Build dates: 07/2019 to 09/2019
Number of vehicles affected: 130
Defect: The function of the locking mechanism on the front head restraints may be impaired.
Remedy: The front head restraints must be replaced on the affected vehicles.

Date: March 2020
Recall number: R/2020/075
Model types: All
Build dates: 06/2015 to 02/2019
Number of vehicles affected: 114
Defect: The bolted connection between the steering shaft and the steering rack may not have been tightened to the required torque.
Remedy: The bolted connection between the steering shaft and the steering rack will be checked and if necessary replaced.

Date: February 2020
Recall number: R/2020/056
Model types: All
Build dates: 08/2019
Number of vehicles affected: 2
Defect: The fastener securing an air duct component in the curtain airbag could detach in the event of an accident.
Remedy: Replace the igniter on the affected vehicles curtain airbags.

Date: November 2019
Recall number: R/2019/395
Model types: All
Build dates: 08/2019 to 11/2019
Number of vehicles affected: 2,390
Defect: Major overheating can occur in the area of the interior mirror on the windscreen due to the heating element of the front camera.
Remedy: The backlight masking screen of the front camera must be replaced and a software update carried out.

Date: February 2019
Recall number: R/2019/065
Model types: All
Build dates: 11/2018 to 12/2018
Number of vehicles affected: 31
Defect: A casting process error may affect the rigidity of the front shock absorber fork.
Remedy: Replace the affected shock absorber forks.

Date: September 2016
Recall number: R/2016/220
Model types: All
Build dates: 05/2015 to 09/2016
Number of vehicles affected: 6,775
Defect: On Audi Q7 vehicles with 7 seats manufactured within a specific period the indentations on the cross piece of the third row of seats were not made correctly. As a result the third row seat structure may deform in the event of an accident.
Remedy: A support bracket must be retrofitted on the vehicles affected.

As of September 2024, there have been 12 DVSA vehicle safety recalls on this generation of the Audi Q7, addressing various different issues.

Not all vehicles are affected by recalls. You can check to see if your car is included in any of the above recalls by visiting the DVLA website or contacting your local Audi dealer.

If your car is affected by a recall, the vehicle must be repaired and you should not be charged for any work required. If you are buying a used Q7, you should insist that any outstanding recall work is completed before you take delivery of the vehicle.

Awards


Trophies, prizes and awards that the Audi Q7 has received

2021

  • What Car? Awards – Best Luxury SUV for Comfort

2020

  • What Car? Awards – Best Luxury SUV

2019

  • What Car? Awards – Best Luxury SUV

2018

  • What Car? Awards – Best Luxury SUV

2017

  • What Car? Awards – Best Luxury SUV

2016

  • Professional Driver Awards – Best Luxury SUV
  • Autocar Awards – Innovation Award (SQ7 TDI)

Similar cars


If you’re looking at the Audi Q7, you might also be interested in these alternatives

BMW X5 | Land Rover Discovery | Lexus RX LMaserati Levante | Mercedes-Benz GLE | Porsche Cayenne | Range Rover Sport | Toyota Highlander | Volkswagen Touareg | Volvo XC90

More information


More news, reviews and information about the Audi Q7 at The Car Expert

Everything you need to know about Audi

Everything you need to know about Audi

Improved battery range for Audi Q7 and Q8 plug-in hybrids

Improved battery range for Audi Q7 and Q8 plug-in hybrids

Revised Audi Q7 arriving in March

Revised Audi Q7 arriving in March

Audi revises trim line-up for many models in its range

Audi revises trim line-up for many models in its range

Range Rover named the UK’s most unreliable used car

Range Rover named the UK’s most unreliable used car

Audi Q7 test drive

Audi Q7 test drive

Most new diesel cars still pollute beyond legal limits

Most new diesel cars still pollute beyond legal limits

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The second-gernation Audi Q7 has received strong media reviews, but is bedevilled by reliability problems and high running costs.Audi Q7