Summary
The Citroën C4 is a medium-sized family car, which was unveiled in late 2020 and arrived in the UK in early 2021. It’s similar in size to a Volkswagen Golf or Ford Focus, although it’s more a liftback than a regular hatchback, and rides a bit higher like an SUV/crossover. So it’s certainly a bit different to its competitors.
Unusually, the C4 is available with a choice of petrol, diesel or electric power. This page only covers the conventional fossil-fuel models, and we have a separate page for the electric ë-C4 version.
The initial reviews for the C4 range have been generally positive, although not quite as strong as for the leading rivals in its class. It has been praised for its comfort and distinctive design, which is notably different from anything else in the mid-size family car sector.
As of January 2024, the Citroën C4 holds a New Car Expert Rating of B, with a score of 65%. It achieves top marks for its low running costs and CO2 emissions, but its safety rating is merely average and its reliability record is poor.
- Citroën ë-C4 (2021 onwards) – Expert Rating
- More Citroën Expert Ratings, new car reviews, news and features
Key specifications
Body style: Five-door liftback
Engines: petrol, diesel
Price: From £19,495 on-road
Launched: Winter 2020/21
Last updated: N/A
Replacement due: TBA
Image gallery
Media reviews
Reviews, road test and comparisons from across the UK automotive media. Click any of the boxes to view.
Auto Express
Model reviewed: Range overview
Score: 7 / 10
“With eye-catching looks and a focus on comfort, the Citroen C4 is an appealing choice, but skilled rivals offer a more complete package.” (Ellis Hyde)
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Model reviewed: 1.2-litre petrol automatic 155 Shine Plus
Score: 7 / 10
“While the e-C4 grabs headlines, this new petrol unit shows lots of appeal, too. The power boost makes the Citroën C4 a lively option that gives a little flexibility to those looking for a comfortable family hatchback. It’s just a shame that one or two negatives take the shine off the overall package.”
Read review
Model reviewed: 1.2-litre petrol automatic 130hp Shine Plus
Score: 7 / 10
“Our rating reflects the fact that the higher-end, automatic car we’ve driven here isn’t likely to be the sweet spot in the new Citroën C4 range; for that, you’d save the cash and stick to a manual gearbox, or choose the electric version as a company car and revel in the tax breaks.”
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Auto Trader
Model reviewed: Hatchback
Score: 7 / 10
“With new trim options, and Citroën’s continued focus on comfort, the new C4 is a big improvement over its predecessor.”
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Autocar
Model reviewed: Range overview
Score: 6 / 10
“Citroën’s third-generation modern C4 is a car in which the sensible is blended with the unusual in several intriguing ways. Although it’s not a particularly practical mid-sized hatchback in outright terms, it is quite well priced and well equipped and has some useful features that promise to make it agreeable to live with.”
Read review
Model reviewed: 1.2-litre petrol automatic 130hp Shine Plus
Score: 5 / 10
“The Citroën C4 is an interesting-looking car with a relatively appealing interior. But it’s a good deal worse to drive than the ë-C4 electric version. It has the worst ride-and-handling combination I’ve experienced this year.”
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Business Car
Model reviewed: 1.2-litre petrol automatic Shine Plus
Score: 7 / 10
“In summary, the new Citroen C4 is a good replacement for the old C4 and Cactus. For those who need to travel reasonably long distances on a regular basis – but still frequent towns and cities – the petrol C4 range is a compelling choice.”
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Car
Model reviewed: 1.2-litre petrol automatic
Score: 8 / 10
“The new Citroën C4 is as supple as a Pilates teacher, refreshingly putting comfort above all else. It’s nicely equipped and competitively priced.”
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Car Keys
Model reviewed: Range overview
Score: 8 / 10
“To those that criticise cars for being too similar these days, the Citroen C4 exists to prove this is definitely not the case. It really is a breath of fresh air in the crossover and hatchback segments, with its bold design, pleasing interior and impressive levels of comfort.”
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Carbuyer
Model reviewed: Range overview
Score: 8.2 / 10
“The Citroen C4 is a comfortable family hatchback with modern, fashionable styling.” (Ben Custard)
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Carwow
Model reviewed: Range overview
Score: 7 / 10
“The new Citroen C4 is part hatchback, part crossover, and offers funky styling, loads of kit and a comfortable drive.”
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Company Car Today
Model reviewed: 1.2-litre petrol manual Shine
Score: 8 / 10
“A striking and distinctive new take on the regular lower medium hatchback, the Citroën C4 is comfortable and practical, as well as offering a good range of powertrains.”
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Daily Mail
Model reviewed: 1.2-litre petrol automatic Shine Plus
“The new Citroen C4 certainly looks the part and should give the rival VW Golf and Ford Focus a run for their money.”
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Daily Mirror
Model reviewed: 1.2-litre petrol automatic Shine Plus
Score: 10 / 10
“The new Citroen C4 ticks a lot of boxes and looks refreshingly different. It works particularly well as an electric car but is still a great choice in petrol. And diesel offers a possible 70mpg. Whatever the powertrain, the new C4 marks another step forward for Citroen.”
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Eurekar
“The new Citroen C4 is a very smooth operator.”
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Fleetworld
Score: 8 / 10
“Nothing like as conventional as rivals such as Ford’s Focus and Vauxhall’s Astra. However, if you value comfort then the C4 is definitely worthy of keen consideration.”
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Heycar
Model reviewed: Range overview
Score: 7 / 10
“Citroen doesn’t really sell a conventional rival to the likes of the Ford Focus and Volkswagen Golf. The dull-as-dishwater Citroen C4 was axed in 2018, leaving the quirky C4 Cactus to cater for that market. But now, the C4 returned for 2021 and it’s certainly very different to its staid predecessor. “
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Honest John
Model reviewed: Range overview
Score: 8 / 10
“If you’re looking for a car that’ll turn heads in the Tesco car park, the Citroen C4 is a much better choice than more conventional alternatives. It’s not much of a compromise, either, with a decent cabin and frugal petrol and diesel engines.”
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Parkers
Model reviewed: Range overview
Score: 8.2 / 10
“Distinctive hatchback majors on comfort.”
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The Sunday Times
Model reviewed: Petrol C4 and electric ë-C4 combined review
Score: 6 / 10
“The petrol Citroën C4 is a little floaty over bumpier roads, and our test car revealed vibrations on some country lanes that become really quite unpleasant, to the extent that it felt like there was a flat spot on a tyre. The ë-C4 on the other hand, had no such issues.”
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Top Gear
Model reviewed: Range overview
Score: 7 / 10
“Citroen C4 hatch isn’t like all the rest and plays big on comfort. Plus, it’s not a crossover.”
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What Car?
Model reviewed: Range overview
Score: 8 / 10
“The Citroën C4 is very temptingly priced for a coupé SUV, while comfort and refinement also impress. You do pay for its cushiness with roly-poly handling, though, and there are more practical options.”
Read review
Safety rating
Independent crash test and safety ratings from Euro NCAP
Overall score: 4 stars
Date tested: May 2021
Read the full Euro NCAP review
Adult protection: 80%
Child protection: 83%
Vulnerable road users: 57%
Safety assist: 63%
The Citroën C4 was crash-tested by Euro NCAP in May 2021 and awarded a four-star safety rating. In most areas the car performed well, although not as well in every test as the best performers, hence the four-star rating. The main concern of testers was that the autonomous emergency braking (AEB) system did not recognise pedestrians well enough in all scenarios.
This rating score also applies to the ë-C4 electric model.
Eco rating
Independent economy and emissions ratings from Green NCAP
No eco rating
As of January 2024, the Citroën C4 has not yet been lab tested by Green NCAP.
Reliability rating
Reliability data provided exclusively for The Car Expert by MotorEasy
Total claims: 143
Average repair cost: £428.54
Last updated: January 2024
Reliability score
All data based on MotorEasy average workshop costs for extended car warranty claims
The Citroën C4 has a poor reliability record, according to workshop and warranty data provided exclusively to The Car Expert by our partners at MotorEasy. This score applies to both the current model C4 and to previous (pre-2021) generations.
The most commonly reported problems relate to the engine, with an average repair bill of £550. Gearbox repairs are considerably more expensive, with an average bill of £1,200, but thankfully these have ben quite rare to date.
Running cost rating
Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data
CO₂ output | Average | Score | Variation | Score |
Petrol models | 119 g/km | A | 135 – g/km | A – A |
Diesel models | 129 g/km | A | 113 – 129 g/km | A – A |
Insurance group | Average | Score | Variation | Score |
All models | 19 | A | 13 – 22 | A – A |
Service and maintenance | Cost | Score |
Year 1 | £158 | A |
Year 2 | £456 | A |
Year 3 | £718 | A |
Year 4 | £957 | A |
Year 5 | £1,311 | A |
Overall | £3,600 | A |
The Citroën C5 X should be a very affordable car to own and run, according to whole-life cost data provided exclusively to The Car Expert by our technical partner, Clear Vehicle Data.
We don’t have independently verified fuel consumption data for the petrol and diesel models, but the CO2 levels (which are linked closely to fuel consumption) are excellent.
Insurance costs are excellent, as are servicing and maintenance costs over the first five years.
For a car this size, you’ll struggle to find any petrol or diesel car that’s cheaper to live with than a Citroën C4.
Similar cars
If you’re looking at the Citroën C4, you might also be interested in these alternatives
Alfa Romeo Giulietta | Citroën C4 Cactus | Fiat Tipo | Ford Focus | Honda Civic | Hyundai i30 | Kia Ceed | Mazda 3 | Mini Countryman | Peugeot 308 | Renault Megane | SEAT Leon | Skoda Scala | Skoda Octavia | Toyota Corolla | Vauxhall Astra | Volkswagen Golf
More information
More news, reviews and information about the Citroën C4 at The Car Expert
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