This topic contains 0 replies, has 1 voice, and was last updated by Lisa Pearce 6 days, 14 hours ago.
I signed for a caravan with Tyneside Leisureworld on 4th June 2019. A few days later my circumstances changed substantially so I called the company and put it in writing that I’d like to cancel the agreement. As it was within 14 days, all was ok. I never took possession of caravan and thought all was well. Until Black Horse, the finance company, started chasing me for payment in July. I am now 3 months down the line, TLW have still not sent the £25k back to a Black Horse. I’m getting black Mark’s on my credit file and I’m at risk of the account being passed to a debt collection agency. Finance company aren’t helping. I’ve called, rang and visited TLW over 100 times and keep getting fobbed off. I’ve raised a complaint with financial ombudsman. Why won’t they just send the monies back to the finance company? What’s going on? Please help.
Stay up to date with all the latest advice with The Car Expert newsletter.
Essential car buying and car finance advice, plus the latest news and car reviews.