22 January 2018 at 8:32 pm #127535
Hi, I bought a Mazda 6 2.3 sport from a used car dealer last November, it came with a 3 mth warranty.
Last night it broke down on the motorway and was recovered to my local garage. The garage had a quick look at the car and said bottom end damaged which has possibly damaged valves. The engine knocks/ loud banging with bad misfire.
Phoned warranty company who said get the garage to phone us, which they did and was told to get my permission to strip engine to find damaged parts.
The problem is the warranty is limited to £500 including VAT and the garage says it will cost that just to strip it down which will me with the cost of new engine etc.
I have phoned the dealer and explained the warranty will not cover the engine repairs so what’s he going to do about? He replied by saying the £500 warranty should easily repair the engine. And as the cars passed the 30 days since purchase it’s not his problem.
At the moment I have not given the garage the go ahead to strip the engine because I will end up with a bill bigger than the car cost!
Any advice please? Thanks.
23 January 2018 at 3:54 pm #127586