Hello. I’m new around here and I have a question. Had my hand break motor replaced in October 2016 and in April 2017 it started to play up again. Took it back to KwikFit and they were a bit reluctant in getting it done again but they eventually did it, at o extra cost for me. Soooo it’s June and my Renault Scenic is stuck, the hand break doesn’t work and I can’t move the car. I know it is kind of old but this shouldn’t be happening… Should I go back to them and complain again??? What should I do??? Thanks xx
Hi Emerald. Is the car manual or automatic? If it’s an auto, it may be the transmission getting stuck in Park rather than the handbrake. You may have more luck talking to a Renault dealer, who may understand the problem better and may have seen it on other customers’ Scenics.