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Expert Rating

Hyundai Ioniq 5

(2021 - present)

Expert Rating

New car score:

82
%
A

Used car score:

76
%
A

Expert Rating report card

Media Rating:

89
%
A

Safety Rating:

80
%
B

Eco Rating:

100
%
-

Reliability Rating:

-

Running Costs:

72
%
B

How are our Expert Rating scores calculated?

Expert Rating

New car score:

82
%
A

Used car score:

76
%
A

Expert Rating report card

Media Rating:

89
%
A

Safety Rating:

80
%
B

Eco Rating:

100
%
-

Reliability Rating:

-

Running Costs:

72
%
B

Summary


The Hyundai Ioniq 5 is the company’s first purpose-built electric car and heralds the start of Hyundai’s new Ioniq EV sub-brand. The Ioniq 5 has been collecting plenty of admirers since its 2021 release, as Hyundai sets its sights on becoming a mainstream EV brand.

With a unique retro-futuristic exterior design that looks like it comes straight from the concept art of the Back to the Future movies, the Hyundai Ioniq 5 became a highlight for the motoring media in 2021. It also won Best Medium Car at our 2021 Car of the Year Awards, before going on to be named World Car of the Year for 2022.

Top Gear has called the Ioniq 5’s design “sensational”, while The Sunday Times commented that “If a vehicle were judged solely on its looks, the Ioniq 5 would be the car of the decade.”

Borrowing the ‘Ioniq’ moniker from predecessors like the Hyundai Ioniq Electric, the Ioniq 5 his being heralded by many as a key model in the development of the electric car. Along with the closely related Kia EV6, it looks set to challenge more expensive models like the Tesla Model 3 and Model Y, and the Polestar 2.

The Hyundai Ioniq 5 has earned praise from Auto Express for its “practical battery range and charging ability that sets it apart from its rivals.” The Ioniq 5 supports ultra-fast charging, capable of taking the battery from 10-80% in less than 20 minutes, something no other EV in its price range can match.

As of January 2025, the Hyundai Ioniq 5 has a New Car Expert Rating of A, with an outstanding score of 82%. Its media reviews are excellent and it produces zero tailpipe emissions, while its running costs are generally very good as is its safety rating.

Ioniq 5 highlights

  • Stylish retro-modern exterior
  • Roomy and practical interior
  • Impressive infotainment system
  • Unmatched battery charging ability

Ioniq 5 lowlights

  • Top range models get pricey
  • Unforgiving ride comfort
  • Retro styling may not age well

Key specifications


Body style: Medium hatchback
Power unit: electric motor, battery-powered
Price: From £39,900 on-road

Launched: Spring 2021
Last updated: Autumn 2024
Replacement due: TBA


Media reviews


Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

The Car Expert

+

Auto Express

+

Auto Trader

+

Business Car

+

Car

+

Car Keys

+

Carbuyer

+

Carwow

+

Company Car Today

+

Daily Mail

+

Discover EV

+

Driving Electric

+

Fleetworld

+

Green Car Guide

+

Honest John

+

Parkers

+

The Sun

+

The Sunday Times

+

The Telegraph

+

Top Gear

+

Which EV?

+

Safety rating


Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: October 2021
Read the full Euro NCAP review

Adult protection: 88%
Child protection: 86%
Vulnerable road users: 63%
Safety assist: 88%

Eco rating


Independent economy and emissions ratings from Green NCAP

Model tested: 58 kWh Electric RWD Automatic

Overall score: 5 stars
Date tested: November 2022
Read the full Green NCAP review

Clean Air Index: 10 / 10
Energy Efficiency Index: 9.1 / 10
Greenhouse Gas Index: 9.3 / 10

The Green NCAP programme measures exhaust pollution (which is zero for an electric car) and energy efficiency. Electric cars are much more energy-efficient than combustion cars, so the Ioniq 5 has scored very highly in Green NCAP testing, achieving a full five-star rating.

Reliability rating

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Reliability data provided exclusively for The Car Expert by MotorEasy

No reliability rating

As of January 2025, we don’t have enough reliability data on the Hyundai Ioniq 5 to generate a reliability rating.

The Car Expert’s reliability information is provided exclusively for us using extended warranty data from our partner, MotorEasy. As soon as MotorEasy has sufficient data on the Ioniq 5, we’ll publish the score here.

Running cost rating

Clear Vehicle Data logo close crop

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Battery rangeAverageScoreVariationScore
EV models317 milesA238 – 354 milesA – B
Electrical efficiencyAverageScoreVariationScore
EV models3.9 m/KWhC3.6 – 6.6 m/KWhA – D
Insurance groupAverageScoreVariationScore
All models38C29 – 41C – D
Service and maintenanceCostScore
Year 1£300C
Year 2£584B
Year 3£934B
Year 4£1,153B
Year 5£1,451B
Overall£4,422B

The Hyundai Ioniq 5 should be a reasonably cheap car to own and run, according to whole-life cost data provided exclusively to The Car Expert by our technical partner, Clear Vehicle Data.

Electrical efficiency (the EV equivalent of miles per gallon for a petrol or diesel car) is average, but decent battery sizes mean that the Ioniq 5 still gives plenty of range between charges.

Insurance is middling, but servicing costs are better than average – and stay that way over the first five years, which is reassuring for both new and used Ioniq 5 buyers.

Recalls


Official DVSA safety recalls that have been issued for the Hyundai Ioniq 5

Date: May 2024
Recall number: R/2024/169
Model types: All
Build dates: 01/2023 to 02/2023
Number of vehicles affected: 134
Defect: On affected vehicles the rear inner driveshaft may develop noise resulting in a loss of drive.
Remedy: On all affected vehicles replace the affected driveshaft and check properly fastened

Date: May 2024
Recall number: R/2024/164
Model types: All
Build dates: 01/2021 to 02/2024
Number of vehicles affected: 16,297
Defect: On affected vehicles, the Integrated Charging Control Unit (ICCU) may be come defective and stop charging the 12-volt battery. This can result in the vehicle entering a failsafe driving mode
Remedy: On all affected vehicles, update the ICCU software and check and replace, if necessary, the ICCU and fuse.

Date: May 2024
Recall number: R/2023/041
Model types: All
Build dates: 07/2022 to 11/2022
Number of vehicles affected: 1,078
Defect: The vehicle identification number label may not have the correct maximum permissible laden mass printed on the VIN label.
Remedy: Replace the vehicle identification number label with an amended VIN label.

Date: June 2022
Recall number: R/2022/160
Model types: All
Build dates: 09/2020 to 05/2022
Number of vehicles affected: 6,061
Defect: The electronic parking pawl actuator system may disengage the Park (“P”) position.
Remedy: A software update will be applied to the SCU (shift-by-wire control unit) to prevent the issue from occurring.

As of January 2025, there have been four DVSA vehicle safety recalls on the Hyundai Ioniq 5, covering various issues.

Not all vehicles are affected by recalls. You can check to see if your car is included in any of the above recalls by visiting the DVLA website or contacting your local Hyundai dealer.

If your car is affected by a recall, the vehicle must be repaired and you should not be charged for any work required. If you are buying a used Ioniq 5, you should insist that any outstanding recall work is completed before you take delivery of the vehicle.

Awards


Trophies, prizes and awards that the Hyundai Ioniq 5 has received

2023

  • Auto Trader Awards – Most Loved Car
  • Company Car and Van Awards – Best Large Electric Car

2022

  • World Car Awards – World Car of the Year + World Electric Vehicle of the Year + World Car Design of the Year
  • UK Car of the Year Awards – Car of the Year + Best Family Car
  • Company Car Today CCT100 Awards – Car of the Year + Best Premium EV
  • Motor Trader Awards – New Car of the Year

2021

  • The Car Expert Awards – Best Medium Car
  • Auto Express AwardsCar of the Year + Best Mid-size Company Car + Best Premium Electric Car + Best Design
  • Business Car Awards – One to Watch
  • Carbuyer Awards – Best Company Car + Best Family Electric Car
  • News UK Motoring Awards – Best Design + Motoring Innovation Award

Similar cars


If you’re looking at the Hyundai Ioniq 5, you might also be interested in these alternatives

Audi Q4 e-tron | BMW iX3 | Ford Mustang Mach-E | Hyundai Kona Electric | Kia e-Niro | Kia EV6 | Mercedes-Benz EQA | Nissan AriyaPolestar 2 | Skoda Enyaq iV | Tesla Model Y | Volkswagen ID.4Volvo XC40 Recharge

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The Hyundai Ioniq 5 is making waves with its striking design, spacious interior and impressive performance, but its poor ride comfort leaves room for improvement.Hyundai Ioniq 5