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Expert Rating

Mercedes-Benz C-Class (2014 – 2021)

Our unique Expert Rating Index combines scores from 30 of the top UK motoring websites to give you a definitive rating on every new car

Expert Rating

Summary


The Mercedes-Benz C-Class is a medium-sized saloon and estate model. This generation was launched in 2014, updated in 2018 and ended production in early 2021 ahead of an all-new model that is due to arrive later this year.

The C-Class is famous for its place as a premium smaller saloon from Mercedes-Benz. It is also available in coupé and convertible body styles, and there are high-performance models from Mercedes-AMG. None of these are included in the results on this page, and with production ending in 2021, we won’t be adding those additional versions.

The Mercedes-Benz C-Class received generally good scores from across the UK media throughout its life, although its Expert Rating fell behind the Audi A4 and Volvo S60/V60 twins towards the end of its life, and was well down on the class-leading BMW 3 Series. It was particularly praised for its interior design and comfort, although the BMW 3 Series remained a better car for keen drivers.

Reliability hasn’t been a strong suit for this generation of the Mercedes-Benz C-Class. In the 2021 What Car? reliability survey, the diesel models ranked dead last out of 17 executive cars, while the petrol models ranked 12th. That follows on from its dead last place ranking in 2020, so clearly the C-Class has had its fair share of problems.

Key specifications


Body style: Mid-sized saloon and estate
Engines: petrol, diesel, hybrid
Price: From £30,520 on-road

Launched: Summer 2014
Last updated: Autumn 2018
Replaced: Summer 2021


Media reviews


Reviews, road test and comparisons from across the UK automotive media. Click any of the boxes to view.

The Car Expert

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Auto Express

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Auto Trader

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Autocar

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Business Car

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Car

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Car Keys

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Carbuyer

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Carwow

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Evo

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Honest John

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Motors.co.uk

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Parkers

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The Sunday Times

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The Telegraph

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Top Gear

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What Car?

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Which?

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Safety rating


Overall rating: 5 stars
Date tested: May 2014

92%

ADULT OCCUPANT

84%

CHILD OCCUPANT

77%

VULNERABLE ROAD USERS

70%

SAFETY ASSIST

Eco rating


Model tested: 2.0-litre diesel C 220d automatic
Date tested: November 2020

7 / 10

CLEAN AIR INDEX

5.7 / 10

ENERGY EFFICIENCY INDEX

Model tested: C 220d 4Matic diesel automatic
Date tested: July 2019

10 / 10

CLEAN AIR INDEX

5.3 / 10

ENERGY EFFICIENCY INDEX

Please note that the above rating only applies to the Mercedes-Benz C 220d 2.0-litre diesel automatic with 4Matic all-wheel drive. Other engines and gearboxes have not yet been tested, so check back soon.

Awards


Trophies, prizes and awards that the Mercedes-Benz C-Class has received

2019

  • Honest John Awards – Compact Premium Car of the Year

2018

  • Auto Express Awards – Best Compact Executive Car
  • Honest John Awards – Compact Premium Car of the Year
  • Parkers New Car Awards – Best Company Car

2017

  • BusinessCar Awards – Best Premium Car
  • Carbuyer Awards – Best Self-Parking Car

2015

  • World Car Awards – World Car of the Year

Similar cars


If you’re looking at the Mercedes-Benz C-Class, you might also be interested in these alternatives

Alfa Romeo Giulia | Audi A4 | Audi A5 Sportback | BMW 3 Series | BMW 4 Series Gran Coupé | Ford Mondeo | Jaguar XE | Kia Optima | Kia Stinger | Mazda 6 | Peugeot 508 | Polestar 2 | Subaru Levorg | Tesla Model 3 | Volkswagen Arteon | Volkswagen Passat | Volvo S60 | Volvo V60

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Best car rankings

Want to see how this car ranks against its rivals?

The Car Expert has the ultimate ranking of the best and worst new cars on sale, based on scores from 25 of the top UK motoring websites

Mercedes-Benz C-Class (2014 - 2021)The Mercedes-Benz C-Class received generally good media reviews over its life, with particular praise for its interior design and comfort.