fbpx
Newspress Awards 2024 wide

Automotive Website of the Year

Automotive Website of the Year

Newspress Awards 2024 wide

Automotive Website of the Year

Automotive Website of the Year

Find an Expert Rating: 
Expert Rating

Mercedes-Benz GLA

(2020 - present)

Expert Rating

New car score:

72
%
A

Used car score:

73
%
A

Expert Rating report card

Media Rating:

64
%
C

Safety Rating:

82
%
A

Eco Rating:

71
%
A

Reliability Rating:

92
%
A

Running Costs:

61
%
B

How are our Expert Rating scores calculated?

Expert Rating

New car score:

72
%
A

Used car score:

73
%
A

Expert Rating report card

Media Rating:

64
%
C

Safety Rating:

82
%
A

Eco Rating:

71
%
A

Reliability Rating:

92
%
A

Running Costs:

61
%
B

Summary


The Mercedes-Benz GLA is a mid-sized crossover vehicle, based on the A-Class hatchback and similar models (B-Class, CLA). The current model is the second generation, which arrived in the UK in summer 2020.

The GLA was originally launched with a range of petrol and diesel engines, with a plug-in hybrid option added to the range later in 2020. A higher-performance model called the Mercedes-AMG GLA 35 is also available – we are building a separate page for this model, so check back soon.

The Mercedes-Benz GLA has received generally good reviews from the UK motoring media since launch. It is considered a significant improvement over the original GLA, with more space and far better driving characteristics. It has also been praised for its sophisticated technology compared to rivals. The biggest criticism is its high price tag compared to similar cars.

As of April 2024, the Mercedes-Benz GLA has an Expert Rating of A, with a score of 72%. Although media review scores haven’t been much better than average, the GLA gains points thanks to its excellent safety rating and low CO2 emissions (helped by the plug-in hybrid model). Running costs are only about average, however.

Key specifications


Body style: Medium SUV/crossover
Engines: petrol, diesel, plug-in hybrid
Price: From £35,625 on-road

Launched: Spring 2020
Last updated: Autumn 2023
Replacement due: TBA


Media reviews


Reviews, road tests and comparisons from across the UK automotive media. Click any of the boxes to view.

Auto Express

+

Auto Trader

+

Autocar

+

Business Car

+

Car

+

Carbuyer

+

Carwow

+

Company Car Today

+

Daily Mirror

+

Heycar

+

Honest John

+

Parkers

+

The Telegraph

+

Top Gear

+

What Car?

+

Which?

+

Safety rating


Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: November 2019
Read the full Euro NCAP review

Adult protection: 92%
Child protection: 88%
Vulnerable road users: 78%
Safety assist: 74%

Eco rating


Independent economy and emissions ratings from Green NCAP

No eco rating

As of April 2024, the Mercedes-Benz GLA has not been lab tested by Green NCAP.

Reliability rating

MotorEasy logo 600x167

Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

As of January 2024, the Mercedes-Benz GLA has an excellent reliability score of 81%, according to workshop and warranty data provided exclusively to The Car Expert by our partner, MotorEasy. This score and data cover both the current GLA and previous (pre-2020) models.

The average repair cost of less than £500 is also about average for a mid-sized car, although still more than the cost of a used car warranty, which is worth bearing in mind if you own a GLA or are considering buying a used one.

The most commonly reported faults to date have been with the car’s electrical and braking systems, although these are relatively inexpensive with average repair bills of less than £300. Gearbox faults have been the most expensive issues, with an average repair bill of more than £2,000. Thankfully, these appear to be relatively rare.

If you’re considering a used Mercedes-Benz GLA, make sure that any used car warranty you buy covers all of these problem areas.

Awards


Trophies, prizes and awards that the Mercedes-Benz GLA has received

2021

  • Auto Express Awards – Best Small Premium SUV

Similar cars


If you’re looking at the Mercedes-Benz GLA, you might also be interested in these alternatives

Audi Q3 | BMW X1 | BMW X2 | DS 3 Crossback | Jaguar E-Pace | Lexus UX | Range Rover Evoque | Volvo XC40


More news, reviews and information about the Mercedes-Benz GLA at The Car Expert

Mercedes-AMG GLA receives minor cosmetic refresh

Mercedes-AMG GLA receives minor cosmetic refresh

Five of the safest new small SUVs on sale

Five of the safest new small SUVs on sale

Mercedes-Benz GLA and GLB set for mild facelift

Mercedes-Benz GLA and GLB set for mild facelift

Mercedes-Benz unveils second-generation GLA

Mercedes-Benz unveils second-generation GLA

New Mercedes-Benz GLA starts at £25.9K

New Mercedes-Benz GLA starts at £25.9K

Buy a Mercedes-Benz GLA


If you’re looking to buy a new or used Mercedes-Benz GLA, The Car Expert’s partners can help you find the right car

Motors 600x300

Search less, live more. We make finding the right car simple. Find out more

Auto Trader logo 600x300

Search for your next new or used car with Auto Trader. Find out more

Carwow logo 600x300

Discover great deals available on both new and used cars. Find out more

Lease a Mercedes-Benz GLA


If you’re looking to lease a new Mercedes-Benz GLA, The Car Expert’s partners can help you find a competitive deal

Carparison 600x300

Personal contract hire deals from Carparison Leasing. Find out more

Leasing-com logo

Personal contract hire deals from Leasing.com. Find out more

Rivervale Leasing logo 2022

Personal contract hire deals from Rivervale Leasing. Find out more

Subscribe to a Mercedes-Benz GLA


If you’re interested in a car subscription, The Car Expert’s partners can help (PS: What’s a car subscription?)

Mycardirect subscriptions – 600x300

Car subscriptions from Mycardirect.
Find out more

Wagonex logo 2023 600x300

Car subscriptions from Wagonex.
Find out more

Cocoon Vehicles logo 600x300

Car subscriptions from Cocoon.
Find out more

Used car finance

Looking for an alternative to dealer finance? The Car Expert's partners can help
We Finance Any Car 400x200

Used car finance from We Finance Any Car.
Find out more

Blue Motor Finance

Used car finance from Blue Motor Finance.
Find out more

Happy Motor Finance 600x300

Used car finance from Happy Motor Finance.
Find out more

Sell your car

Do you have a car to sell? The Car Expert's partners can offer you a great price
Motorway 600x300

Get a free valuation in seconds from Motorway.
Find out more

Auto Trader logo 600x300

Get a cash offer for your car in minutes from Auto Trader.
Find out more

Carwow logo 600x300

The free, easy way to get 3,000+ dealers all over the UK bidding on your car.
Find out more

Best car rankings

The top cars in every category

The Car Expert has the ultimate ranking of the best and worst new cars on sale, analysing scores from 35 of the top UK motoring websites to give you a definitive rating. We're adding more cars and more lists all the time, so keep checking back for the latest results.

This page last updated:

This page contains links to some of our commercial partners. If you click on any of those links, we may receive a commission.

The new Mercedes-Benz GLA crosover range is considered a big improvement over the original model, but it's let down by a high price tag.Mercedes-Benz GLA