Summary
The Smart #1 is an all-electric five-door crossover and Smart’s first all-new model in eight years, which mark’s the brand’s pivot away from pint-sized city cars towards larger family car models.
Designed by joint Smart owners Geely and Mercedes-Benz, the #1 is similar in size to the Kia Niro EV and Volkswagen ID.3. This represents a significant shift away from Smart’s traditional focus on tiny city cars that prioritise urban mobility over everything else.
As a result of Smart’s change of direction, the #1 name reflects its place as the first new model in the newly reorganised company. A second new model will follow a few months later, which will be called #3. No, we don’t get it either.
Oh, and #1 is meant to be pronounced as ‘Hashtag One’. Yes, seriously.
Beyond the standard models, the range is topped by a sporty ‘Brabus’ model, that provides a considerable performance boost.
“The city car maker is back with a bang”, the What Car? team explains, “delivering an impressive electric SUV with a nice interior, good rear seat space and, in the Brabus version, outrageously quick acceleration.”
“It marks a turning point for the brand and there’s lots to like about it, but a poor infotainment system could be what undoes the #1”, says Driving Electric. Many reviewers agree, explaining that while the infotainment screen is very responsive, it can be quite distracting, and the lack of physical control buttons makes the system harder to use.
After receiving a set of rather mediocre review scores before the car’s official UK arrival, British motoring outlets have collectively given a much more positive outlook for the #1 since it started arriving on UK roads, as the car has been consistently commended for its high-quality interior and its excellent Euro NCAP safety rating in recent months.
As of May 2024, the Smart #1 holds a New Car Expert Rating of A with a score of 79%, which is currently one of the more impressive scores in our Expert Rating Index.
#1 highlights
- Plenty of on-board tech as standard
- Practical and refined interior
- Strong performance, particularly top-spec Brabus
- Attractive exterior styling
- Cheaper than its key rivals
#1 lowlights
- Infotainment is touchscreen only
- Small boot
- Standard models are not that exciting to drive
Key specifications
Body style: Medium hatchback
Engines: electric, battery-powered
Price: From £35,950 on-road
Launched: Summer 2023
Last updated: N/A
Replacement due: TBA
Image gallery
Media reviews
Reviews, road tests and comparisons from across the UK automotive media. Click any of the boxes to view.
Auto Express
Model reviewed: #1 Premium 62kWh
Score: 7 / 10
“There’s a really good car lurking somewhere within the Smart #1, but the ride quality needs to be better and improvements to the infotainment would help, too. However, we can’t fault the range and charging capability, or the level of kit you get for the price. It’s a practical crossover that’s exactly the kind of car a young, urban brand such as Smart should be making. It just needs a little finessing.”
Author: Sean Carson
Read review
Model reviewed: Range overview
Score: 7 / 10
“The Smart #1 has to be the best example in recent history of a thoroughly decent, well-engineered, refined, and comfortable car being undone by its software experience. There’s lots of high-quality hardware here, and while the on-the-road behaviour isn’t all that inspiring, the #1 does nail the brief of being accomplished around town, and clever with its packaging, offering surprising practicality.”
Author: John McIlroy
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Model reviewed: Brabus
Score: 6 / 10
“The Brabus #1 has huge straight-line pace and a nicely finished cabin, but the fact that this supermini-sized crossover will cost you north of £40,000 is still hard to overlook. There’s not really any more driving pleasure to be had here than with the regular versions, and the extra motor also cuts the official range to under 250 miles. This might just be a case of more being less.”
Author: John McIlroy
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Autocar
Model reviewed: Premium
Score: 8 / 10
“The difficult-to-judge braking is an issue, and the smartphone integration is still an unknown, but apart from a few minor details, the Smart #1 well-priced, decent to drive, spacious and has very competitive range, charging and infotainment.”
Read review
Model reviewed: Brabus
Score: 6 / 10
“The Smart #1 Brabus is fun, but I came away from my first experience wondering how much better it would be on stickier rubber and stiffer springs.” (Mike Duff)
Read review
Model reviewed: Premium
Score: 7 / 10
“The fact that UK deliveries aren’t due to start until the second half of next year means there’s still time for Smart to apply more polish to the #1. Frankly, it needs it. There’s a good car here, but one that’s in danger of being let down by the details.” (Mike Duff)
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Business Car
Model reviewed: Brabus
Score: 8 / 10
“The Smart #1 remains the most convincing model to date, just stick to the Pro+ and Premium versions. Don’t get us wrong, the #1 Brabus’s acceleration will make you smile, but apart from the power, it’s tidy rather than an involving drive – and we’d still go for the standard car.”
Author: Martyn Collins
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Model reviewed: Premium
Score: 8 / 10
“On the road, the Smart #1 impresses – but it’s a tidy rather than involving drive, even with 268hp, which makes the Smart one of the most powerful EVs in its class. The ride also seems decently balanced, feeling less bothered by road imperfections than you might expect.” (Martyn Collins)
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Car
Model reviewed: Range overview
Score: 8 / 10
“It might not be a Smart as you know it, but it’s the company’s most convincing car yet.” (Murray Scullion)
Author: Murray Scullion
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Carbuyer
Model reviewed: Range overview
Score: 7.8 / 10
“The Smart #1 will be a desirable electric SUV for many; it’s not without merit, but it’s let down by poor infotainment software.”
Author: Andy Goodwin, Alex Ingram
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Carwow
Model reviewed: Range overview
Score: 9 / 10
“The boot is a bit small but we’re impressed with just about everything else the Smart #1 has to offer.” (Mat Watson)
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Driving Electric
Model reviewed: Range overview
Score: 7 / 10
“Rather fittingly, the Smart #1 is a smart-looking and luxurious-feeling small electric SUV with a punchy powertrain, but several flaws keep it from the top of the class.”
Author: Tom Jervis
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Electrifying.com
Model reviewed: Range overview
Score: 9 / 10
“The Smart #1 is arguably the most conventional Smart ever made, but is none the worse for it. Beautifully made, refined and pleasing to drive, it’s an interesting alternative to the familiar names in the sector.”
Author: Ginny Buckley
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Green Car Guide
Model reviewed: Brabus
Score: 9 / 10
“The smart #1 is very good to drive, and it’s even better in BRABUS trim. The smart #1 BRABUS offers sports car performance, agile handling, sharp steering and comfortable ride quality. The electric driving range of up to 248 miles will be okay for many people, and a maximum DC rapid charging rate of 150 kW means that public charging should be a relatively quick affair.”
Author: Paul Clarke
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Parkers
Model reviewed: Range overview
Score: 7.6 / 10
“Stick to an exceptionally well-equipped Pro+ or even more luxurious and longer range Premium for the best the #1 can be. Brabus versions are just too powerful for their own good, have the worst range and cost the most.”
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The Sun
Model reviewed: Range overview
“Gripes aside, #1 is swift, roomy and design-led enough to cause a family-friendly buzz. But that hashtag can do 1.”
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The Sunday Times
Model reviewed: Range overview
Score: 8 / 10
“The cutesy looks of the Smart #1 won’t appeal to everyone, and British owners will wince when telling people they own a “Hashtag One”; it’s a properly stupid name. But those things aside we were really impressed with the performance, handling and ride quality, equipment levels and charging speeds.”
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The Telegraph
Model reviewed: Range overview
Score: 6 / 10
“Despite the grim software, there’s a rather good family car trying to get out.”
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Top Gear
Model reviewed: Range overview
Score: 6 / 10
Smart has been reborn as a Toys R Us Mercedes. The #1 is soft-edged and comforting, but it’s yet another electric crossover and lacks a USP.”
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What Car?
Model reviewed: Range overview
Score: 10 / 10
“It looks different to any previous Smart, but the #1 is a brilliant electric car that’s nippy, smart inside, surprisingly practical and can charge more quickly than many rivals. Unless you need a big boot, it’s a great buy.” (Lawrence Cheung)
Read review
Safety rating
Independent crash test and safety ratings from Euro NCAP
Overall score: 5 stars
Date tested: November 2022
Read the full Euro NCAP review
Adult protection: 96%
Child protection: 89%
Vulnerable road users: 71%
Safety assist: 88%
Eco rating
Independent economy and emissions ratings from Green NCAP
No eco rating
As of May 2024, the Smart #1 has not been lab tested by Green NCAP.
The Green NCAP programme measures exhaust pollution (which is zero for an electric car) and energy efficiency. Electric cars are much more energy-efficient than combustion cars, so the #1 is likely to score very highly in Green NCAP testing whenever it ever takes place. Check back again soon.
Reliability rating
Reliability data provided exclusively for The Car Expert by MotorEasy
No reliability rating
As of May 2024, we don’t have enough reliability data on the Smart #1 to generate a reliability rating.
The Car Expert’s reliability information is provided exclusively to us using workshop and extended warranty data from our partner, MotorEasy, sourced from both official dealerships and independent workshops.
As soon as MotorEasy has sufficient data on the #1, we’ll publish the results here.
Running cost rating
Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data
Battery range | Average | Score | Variation | Score |
EV models | 260 miles | B | 248 – 273 miles | B – B |
Insurance group | Average | Score | Variation | Score |
All models | 31 | C | 31 – 31 | C – C |
When it comes to running costs, we don’t yet have battery efficiency and maintenance cost data for the electric Smart #1.
However, data exclusively provided to The Car Expert by our commercial partner Clear Vehicle Data displays that the crossover’s battery range is competitive with its rivals, and that its insurance premiums are fairly average.
Awards
Trophies, prizes and awards that the Smart #1 has received
2024
- What Car? Awards – Best Small SUV
2023
- iF Design Award
- Red Dot Design Award
- What Car? Awards – Safety Award
- What Car? EV Awards – Best Small SUV
Similar cars
If you’re looking at the Smart #1, you might also be interested in these alternatives
BMW iX1 | Citroën ë-C4 | Cupra Born | DS 3 E-Tense | Honda e:Ny1 | Jeep Avenger | Kia Niro EV | Kia Soul EV | Mazda MX-30 | MG ZS EV | Peugeot e-2008 | Renault Mégane E-Tech | Vauxhall Mokka Electric | Volkswagen ID.3
More information
More news, reviews and information about the Smart #1 at The Car Expert
Buy a Smart #1
If you’re looking to buy a new or used Smart #1, The Car Expert’s partners can help you find the right car
Find your next used car with Motors. Find out more
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Lease a Smart #1
If you’re looking to lease a new Smart #1, The Car Expert’s partners can help you find a competitive deal.
Personal contract hire deals from Carparison Leasing. Find out more
Personal contract hire deals from Leasing.com. Find out more
Personal contract hire deals from Rivervale Leasing. Find out more
Car subscriptions
Subscriptions are becoming a very popular way for consumers to try an electric car for a few weeks or months to help decide whether it’s a suitable alternative to a petrol car. If you’re interested in a car subscription, The Car Expert’s partners can help. (PS: What’s a car subscription?)
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