Despite the law being very clear for many years now, there is still confusion about whether car owners must take their cars to franchised dealerships for servicing to protect new car warranty.
There are various tricks employed by dodgy traders to try and get around the laws that apply when selling cars, using phrases like "spares or repair only".
Have you bought a new or used car that is faulty or not fit for purpose? Read The Car Expert's comprehensive guide to your consumer rights when rejecting a car.
Should a Ford dealer be expected to service or repair a Jaguar? The latest #AskTCE blog looks at the reasons why a dealer may have declined to do the work.
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