The Car Expert no longer operates as a car buying agency, but several testimonial articles are still available on the website to provide helpful advice for car buyers.
Tabitha, from South London, had been getting by without owning a car for a few years and had managed well enough getting around London most of the time. But she was getting frustrated with the limitations of public transport and also had the possibility of job relocation on the horizon, so decided that the time was right to bite the bullet and buy a car.
Having decided that she needed a car, Tabitha had a problem. As she described it, “I needed HELP! I had no idea what car I should buy, based on changing personal circumstances.” A friend had recently bought her new car through The Car Expert, and recommended that Tabitha do the same.
Before you buy a car – understanding your needs
With numerous travel commitments for her job, Tabitha’s timeframe to buy a car was an important consideration. After an initial appointment with Tabitha to find out more about her driving needs and budget, The Car Expert prepared a list of recommended vehicles for her to review while she was away. Says Tabitha, “From the very first contact, The Car Expert guided me through the whole process. I was in a bit of a rush to just go out and buy a car, but he sought to properly understand my needs and then made some suggestions of different cars that might suit.”
By the time Tabitha had returned to London, and after a number of emails asking questions about each of the cars, she had narrowed down The Car Expert’s list of suggestions to two – a Fiat Grande Punto and a Toyota Yaris.
Before you buy a car – test driving is important
The Car Expert accompanied Tabitha to test drive both cars on the same day, so she could compare the two back-to-back and decide which one appealed to her more. In her own words, “Once we’d narrowed down the choices, The Car Expert found a couple of local options and came with me to test drive them. It was so helpful to have him there and it completely took the pressure away from having any car salesmen hassling me to buy a car on the spot. I seriously had questions about everything from what this button did to what I should know about brake horsepower(!) and what to consider with tax, insurance and how to choose an economical/environmental car.” After weighing up the pros and cons of each car, Tabitha decided that the Fiat was more her style.
The Car Expert compiled a list of all the Grande Puntos for sale in London which matched Tabitha’s required specification, and found the best car available within her budget. As Tabitha explains, “The Car Expert found 3 or 4 cars that matched my needs and explained why some might be better than the others. Again, he then came to see one of the cars with me and supported me not to get roped into lots of extras that would cost more money.”
After a test drive and inspection showed the car to be in good order, Tabitha went ahead and bought her Fiat, picking it up the very next day.
What does Tabitha have to say about The Car Expert?
One month later and Tabitha is still very happy with both her new Punto and her experience of using The Car Expert to help her buy a car. So, what else did she have to say about it?
“The Car Expert was able to answer all the questions I had, even the silly ones. He helped me understand everything that I didn’t even know I needed to understand in the whole process of car buying.
“I really can’t say enough just how helpful having The Car Expert to help me through this process has been, and I have already recommended his services to my friends. I’m really happy with my new motor and it makes me smile every time I look out the window and see it there ;). Thank you very much!”