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Nissan Qashqai (2014 to 2021)

NOTICE: This car is still assessed using our previous Expert Rating Index calculations. We are currently rolling out a completely overhauled Expert Rating Index in early 2024, so this vehicle will be updated shortly.

Expert Rating

Nissan Qashqai (2014 to 2021)

(Not a current model)

    Summary


    The Nissan Qashqai is a medium-sized SUV/crossover, built here in the UK at Nissan’s Sunderland plant. It is the UK’s biggest-selling British-built car, and one of the top-selling cars in the country.

    This model is the second-generation Qashqai, which was launched in 2014 with a facelift in 2017 and further updates in the second half of 2018. Production ended in 2021 with an all-new replacement reaching UK roads in the summer of that year.

    The Nissan Qashqai scored plenty of good reviews from various UK media sources throughout its life, but in its later years it was largely eclipsed by a huge number of similar models from rival manufacturers that were just as good – if not better – in many areas.

    In August 2020, Which? magazine publicly called for the Qashqai to be recalled for a battery problem that affected more than one in five owners surveyed, and led to the Qashqai to be dubbed the car with the highest breakdown rate in its annual car owner survey.

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    Key specifications


    Body style: Medium SUV/crossover
    Engines: petrol, diesel
    Price when new: From £19,995 on-road

    Launched: Winter 2014
    Last updated: Autumn 2018
    Replaced: Summer 2021


    Media reviews


    Reviews, road test and comparisons from across the UK automotive media. Click any of the boxes to view.

    The Car Expert

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    Auto Express

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    Autocar

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    Car

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    Carbuyer

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    Company Car Today

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    Honest John

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    Parkers

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    The Sun

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    The Sunday Times

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    The Telegraph

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    Top Gear

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    What Car?

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    Safety rating


    Independent crash test and safety ratings from Euro NCAP

    Overall score: 5 stars
    Date tested: February 2014
    Date expired: January 2021
    Read the full Euro NCAP review

    Adult protection: 88%
    Child protection: 83%
    Vulnerable road users: 69%
    Safety assist: 79%

    Note on safety rating

    The Qashqai was assessed by Euro NCAP in 2014 and awarded a five-star rating. This rating expired in January 2021, as it no longer met the requirements for a five-star score. This is normal practice, as Euro NCAP reviews its ratings on most cars annually with most ratings expiring after about six or seven years.

    However, if you are comparing a used Nissan Qashqai to vehicles of similar age, whose ratings will have probably also expired, its safety rating score is still useful.

    Eco rating


    Independent economy and emissions ratings from Green NCAP

    Model tested: 1.3-litre petrol manual 140hp

    Overall score: 2 stars
    Date tested: November 2020
    Read the full Green NCAP review

    Clean Air Index: 6.1 / 10
    Energy Efficiency Index: 4.5 / 10

    Reliability rating

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    Reliability data provided exclusively for The Car Expert by MotorEasy

    All data based on MotorEasy average workshop costs for extended car warranty claims

    As of October 2022, the Nissan Qashqai has a reliability rating that is bang-on average, according to warranty data provided exclusively to The Car Expert by our partner MotorEasy. This score applies collectively to this second-generation Qashqai as well as the newer (2021 onwards) and older (pre-2014) generations.

    Average repair costs for the Qashqai are reasonably high, at nearly £800. This is considerably more than the price of a used car warranty, which is worth keeping in mind if you are considering a used Qashqai. Gearbox problems are partiularly expensive to fix, at an average repair of £2,200, while engine repairs are also quite costly at an average repair cost of about £1,200.

    Awards


    Trophies, prizes and awards that the Nissan Qashqai has received

    2020

    • Auto Trader Awards – Best Car for City Driving

    2016

    • What Car? Awards – Best Small SUV

    2015

    • Auto Express Awards – Crossover of the Year
    • What Car? Awards – Best Small SUV

    2014

    • What Car? Awards – Car of the Year
    • Auto Express Awards – Crossover of the Year
    • Tow Car Awards – Tow Car of the Year + 1,400-1,549kg caravan category

    Similar cars


    If you’re looking at the Nissan Qashqai, you might also be interested in these alternatives

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    The second-generation Nissan Qashqai was the UK's top-selling British-built car for most of its life, but was overtaken by better rivals.Nissan Qashqai (2014 to 2021)