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Vauxhall launches new finance and insurance offer to boost Corsa sales

Vauxhall has launched a new finance and insurance offer on certain Corsa models to try and boost flagging sales of its supermini. The Corsa nameplate reaches its 25th anniversary this year, and Vauxhall will be hoping to turn around a disastrous sales slide for the current-model Corsa in 2017. Sales fell 38% compared to the previous year, against an industry drop of less than 6%. With a host of new and updated rivals now in showrooms, this year could be even tougher. Until the end of March, Vauxhall is offering a year of free comprehensive insurance and 0% finance on Corsa Energy and Limited Edition models purchased on a conditional sale finance agreement. A conditional sale is very similar to a hire purchase agreement, but with minor differences that won’t affect most buyers. Inevitably, there are terms and conditions, and restrictions on the free insurance offer. For example, according to Vauxhall’s website you must be between 21 and 75 years of age, you must not be a musician or a foreign student, and (I’m assuming that this bit is poorly worded) you can’t be a horse or a greyhound… With a lengthy list of insurance exclusions based on age, licence endorsements, employment and residence status, it is essential that you check that you are eligible for the free insurance before committing to buying a car because of this offer. The finance offer means you can buy a new Corsa interest-free on a term up to five years on a conditional sale agreement. Like a hire purchase, there are no mileage, servicing or condition requirements for a conditional sale, so you are not locked into an endless cycle like you are with a PCP.

What should you look for in the fine print?

  • These offers are for selected new Vauxhall Corsa models only (Energy and Limited Edition specifications).
  • The offers listed on the Vauxhall website are only examples, and you are entitled to adjust the deposit and term to suit your own needs (within limits).
  • Cars have to be ordered and delivered by 2 April 2018 for the 0% finance offer, and 31 March 2018 for the free insurance offer.
  • The finance offer is provided through Vauxhall dealers by Vauxhall Finance. If a dealer offers you a finance deal that does not match these details or from another lender, it is not part of this offer.
  • The 12 months’ free insurance is subject to numerous restrictions, and you will be declined insurance by the insurer (Vauxhall Insurance Services) if you do not meet the given criteria. You should check that you will not be refused cover before buying the car on the basis of the insurance offer.
  • The 0% APR finance offer applies to specific conditional sale agreements. If you want different terms or a different finance agreement (like a PCP), the interest rate may no longer be 0%.
  • A 0% APR offer means that you should pay absolutely no interest or fees over the course of the agreement (although penalty fees may still apply). The monthly payment should be easy to work out, as it should simply be the total amount borrowed divided by the number of months in the agreement.
As with any car purchase, work out your budget before you visit the showroom and don’t be persuaded to go beyond it – regardless of what the smiling sales executive suggests. They don’t have your best interests at heart, but The Car Expert does!
Vauxhall terms and conditions - Corsa finance offer
Are you a horse or a greyhound? No insurance for you! (from the Vauxhall website)

Facelifted Jeep Cherokee debuts at Detroit

An updated version of the Jeep Cherokee SUV has been unveiled at the North American International Auto Show in Detroit, USA. The new version of the brand’s mid-sized model, competing against rivals such as the Land Rover Discovery Sport, is expected on UK sale before the end of 2018. It will launch at a time when Jeep is struggling to hold onto sales in Britain. Registrations of new Jeep models totalled just 6,380 in 2017, less than half the 14,090 total of a year earlier. Changes to the Cherokee include a new front-end design with the grille, LED headlamps and bonnet reshaped closer to the look of other recent Jeep models. The interior also undergoes a redesign with new Satin Chrome and Piano Black gloss detailing. Technology upgrades include Jeep’s latest Uconnect infotainment systems, based around seven- or eight-inch touchscreens with pinch-and-zoom capability. They control communication, entertainment and navigation and include smartphone compatibility through Apple CarPlay and Android Auto.

Engine upgrades

The Detroit car is displayed with what Jeep describes as “one of the most technologically advanced engines in the automotive industry.” The new unit is a 2.0-litre direct injection turbocharged inline four-cylinder engine with Start&Stop and Jeep says it will sit alongside  3.2-litre V6 and 2.4-litre 4-cylinder units, with all available with a nine-speed automatic transmission. Details of what powertrains will be available in the UK are yet to be announced though they are expected to be improved. Current Cherokees are offered with 2.0 and 2.2-litre diesel engines and the 3.2-litre petrol. Not only is the Cherokee a ‘proper’ 4×4 off-roader, it offers three different all-wheel-drive transmissions, dubbed Jeep Active Drive I, Jeep Active Drive II and Jeep Active Drive Lock. All are said to have been improved, while retaining rear-axle disconnect technology to improve fuel efficiency when 4×4 capability isn’t needed.
Jeep Cherokee The Car Expert
Photo: NAIAS

Volkswagen Polo review

60-second summary

What is it?
The new Volkswagen Polo is the sixth generation of the big-selling supermini.

Key features
More space, more efficiency, more technology

Our view
The new Volkswagen Polo is a thorough evolution of an already impressive package. The sixth-generation car does everything its predecessor did, but better.

Buyers of the new Polo will find more space, no less quality, enough technology and an exemplary safety package. And out on the road, the car performs in an effortless manner that makes it very easy to live with.

The Polo might not have quite the handling prowess of its direct rival, the best-selling Ford Fiesta. But the VW matches its rivals in many areas and exceeds them in many others.

Similar cars
Ford FiestaVauxhall CorsaRenault Clio

Full review

Introduction

The Volkswagen Polo is a prime example of what the German brand does so well. Now entering its sixth generation, the supermini has steadily increased its sales on a basic recipe of reliability and safety.

While emissions scandals and their fallout over the past couple of years have turned VW into the badge that some love to hate, the fact remains that its cars still sell in great numbers – last year sales were up 0.7%, which doesn’t sound a lot until one considers the market as a whole slipped almost 6%. And almost unnoticed, VW’s 208,000-plus registrations moved the brand ahead of Vauxhall to become the UK’s second biggest car badge after Ford.

The Polo is a massive part of that. With close to 48,000 finding homes with UK buyers in 2017, it’s Volkswagen’s second-biggest seller, though some way behind the Golf. And the Polo holds seventh in the UK’s ten best-selling cars.

In terms of superminis, only the Ford Fiesta – Britain’s most popular car of all – and the Vauxhall Corsa beat the Volkswagen. When it first launched way back in 1975, the little Polo sat in the shadow of cars such as the Renault Clio and Peugeot 205, but it has steadily overtaken them, basically because it is so damned dependable…

So this latest version of the Polo was always going to be a case of evolution rather than reinvention. From the outside, it will immediately be recognisable as a Polo, though there has been a subtle styling makeover – the creases are more distinct, the proportions a little more muscular and LED lights are standard now. The big improvements, however, are in more practical areas.

Volkswagen Polo review 2018, The Car Expert
The Polo has been a massive part of Volkswagen’s UK success.

Buying and owning a Volkswagen Polo

The new Volkswagen Polo is built on the same platform, dubbed MQB 0, as the much-praised Ibiza from sister brand SEAT. These versatile underpinnings offer a whole host of practical improvements, producing a car that is longer and wider than its predecessor.

Shorter overhangs mean an extended wheelbase and therefore more interior space, while the roofline is slightly lower, yet with more headroom within. And like just about all of its rivals, the new Polo comes in five-door form only, Ford and Vauxhall the only major brands persisting with three-door superminis.

Following the example of its predecessors, the new Volkswagen Polo offers a wide choice of engines. The complete launch range stretches across five petrol options from 65 to 200hp, and a pair of diesels with 80 or 95hp. However, we won’t see the 200hp petrol engine, destined for the Polo GTI variant, until later in 2018.

Volkswagen expects more than nine out of ten Polos to be petrol powered, and most popular will be the 1.0-litre three-cylinder units, with the best seller of all predicted to be the 95hp version – 65 and 115hp choices are also available.

In terms of transmissions, five-speed manual gearboxes are standard. A six-speed version is available on the larger petrol engines, as is a six or seven-speed automatic depending on model.

Buyers will have much to choose from in terms of equipment too. Once the two GT variants join the range there will be some seven trim levels, ranging from the 1.0-litre 65hp S model at £13,855 up to the 2.0-litre automatic GTI+ at £22,640.

Common to all Polos is an improved safety package – with the result that not only did the new car gain a top five-star safety rating in its Euro NCAP safety tests, it was named the best in its class for 2017. Safety technology fitted to all new Polos includes autonomous emergency braking with pedestrian recognition, as well as more airbags including a front and rear curtain system.

This safety prowess has an effect in other areas too – the entry-level Polo can now attract basement Group one insurance, which is good news in particular for younger buyers.

Inside the Volkswagen Polo

Volkswagen Polo dashboard (The Car Expert 2018)
Previous VW interiors have been renowned for their blackness, but in the new Polo you can brighten things up

On stepping inside the Polo the first impression is of a lot of space – a 9cm extension to the wheelbase means plenty of room in the back, and this is certainly one of the few superminis in which four adults can travel long distances in comfort.

Perhaps most impressive is the boot. Space is up by some 25%, to 351 litres. Not only is that a whole lot more than the Polo’s direct rivals, it’s 35 litres more than Britain’s best-selling car, the Ford Focus, from the next class up…

For years journalists have got away with describing Volkswagen interiors as “typical VW interiors” because they all looked the same. The brand is making more effort now, however. The practicality remains, extending to a major reworking of the centre console, moving the air vents downwards to place the infotainment touchscreen on the same axis as the driver’s instrument panel.

In a prime example of the march of technology, the ‘Active Info display’ – basically the digital dashboard that we were wowing over on upmarket Audis not so long ago, is now offered as an option. It costs £325 or £475 depending on model, on all but the entry-level S grade, and VW claims it as a first in the supermini segment.

As is increasingly the case in today’s market a host of connectivity and infotainment tech is also available. Entry-level cars get an eight-inch touchscreen system including DAB digital radio, Bluetooth and a CD player (how nostalgic…) while SE and above includes the ‘Car-Net App Connect’ system with full smartphone compatibility for Apple CarPlay and Android Auto.

The cockpit scores on practicality and mostly on quality. There is a little obvious plastic about, but not a lot, and whereas previous VW interiors have been renowned for their blackness, now you can brighten yours up with flashes of ‘Reef Blue’, ‘Energetic Orange’ or ‘Silver Silk’ – though only on certain models.

Driving the Volkswagen Polo

Volkswagen Polo road test 2018 (The Car Expert)
The Polo rides comfortably and easy to drive

During the launch event, The Car Expert tried both the expected best-selling 95hp 1.0-litre petrol version with manual gearbox and its larger 115hp sister with the automatic transmission.

The Polo’s success has been built on being a very easy car to live with and this sixth generation is no different. It’s virtually effortless to drive, whether negotiating choked town centres or out on the motorway. Ride comfort is excellent throughout, with cabin occupants cosseted and enjoying relaxed progress.

By relaxed we don’t mean slow. The 95hp model reaches 62mph from rest in a little over 10 seconds, well up with its rivals, and does it with no hint of hurrying along. Cruising along at speed limits it remains highly refined.

Point the Polo at a challenging series of B-road bends and you perhaps won’t enjoy quite the satisfying performance of its Ford rival, but you will also feel totally in control and never flustered – basically, it does everything it needs to, very well indeed.

On the basis of the test drive, we see no reason why the average supermini buyer would need any more than the 95hp variant – it has a useful extra amount of go over the base-level 65hp version.

However there is something to be said for the 115hp model should one plan a lot of motorway driving – which with this supermini one really can. The extra power and the so-slick DSG automatic gearbox makes for rapid munching of motorway miles with ease.

Summary

The Volkswagen design team were clearly given a simple brief when creating the sixth-generation model – don’t muck it up. They have both succeeded and gone beyond the brief, as this new model does everything its predecessor did, but better. Anyone looking for a quality supermini that they want to get into, enjoy driving and not have to think about, should certainly check out the Volkswagen Polo.

Volkswagen Polo ride and handling 2018 (The Car Expert)
Anyone looking for a quality supermini should certainly check out the new Polo.

Familiar Mercedes-Benz G-Class is all new

An all-new version of the Mercedes-Benz G-Class will arrive at UK dealers in August, though you might initially fail to notice. The second-generation of the traditional off-roader SUV looks on the outside very similar to the original model, launched way back in 1979 and a major rival to the Range Rover. Mercedes insists, however, that “each part and every bolt came under scrutiny” during the design process for the new model, with the main focus on increasing the car’s rigidity, comfort and handling.
Mercedes-Benz G-Class The Car Expert
The G-Class is one of the most recognisable SUVs on the road, and that’s not about to change
Retaining the traditional look, with its squared-off, angular lines and protective strips, was deliberate. The G-Class is one of the most recognisable SUVs on the road that appeals to a particular audience – one that needs a very durable, albeit luxury, vehicle. For this reason the model also retains its body-on-ladder-frame form of construction. While familiar in its visuals, the new G-Class is a larger vehicle, 5cm longer and 12cm wider than its predecessor. Mercedes says that quality is significantly higher, with narrower panel gaps and areas such as the wheel arches flowing into the body, rather than appearing to be add-ons.
Mercedes-Benz G-Class The Car Expert
The interior has undergone fundamental changes, though the digital ‘widescreen cockpit’ is an option.
More fundamental changes have been carried out inside the car, with the emphasis on quality. While retaining the durable look of its predecessor, the interior is more comfortable. Rear-seat legroom, in particular, has been substantially improved by some 15cm thanks to a wheelbase extended by 4cm. A major increase in technology features on the new model. While the redesigned driver’s instrument panel retains analogue dials as standard, a digital display is available on the options list. This combines with an infotainment display above the centre console in the form of two 12-inch screens to form a ‘widescreen cockpit’ already seen on recently launched Mercedes-Benz cars. The base of the centre console includes a touchpad for driver inputs and there is a multi-function steering wheel, but traditional elements also remain, such as the grab handle mounted ahead of the passenger seat for additional stability when off-roading. The designers of the G-Class claim that it is the most off-road capable version yet, Its ground clearance has been increased 4cm to 24cm, the fording depth raised 10cm to 70cm, and its tilt, approach and departure angles improved. However the changes also include a new trailing-trim rear suspension system around the rigid rear axle to provide greater ride comfort on tarmac. Mercedes-Benz is yet to confirm G-Class models and prices for the UK market though it is predicted that the first version on sale will be the Mercedes-AMG G63, powered by a 4.0-litre V8 engine of 611hp and costing from around £140,000. Industry sources also expect an entry-level diesel version to be launched in 2019, at around £85,000 which would be £7,000 less than the current cheapest G-Class. Mercedes-Benz G-Class The Car Expert

Skoda Karoq review

60-second summary

What is it?
The Skoda Karoq replaces the previous Yeti model in the enormous compact SUV marketplace battle.

Key features
Spacious, practical, value for money

Our view
The all-new Skoda Karoq is more than just a replacement for the popular (at least in the UK) Yeti. In fact, it’s almost an anti-Yeti. Gone are the squared-off proportions, left-field styling and general feeling of character. In their place is an accomplished and far more mainstream model.

The Karoq feels like it has absorbed the good points from most of its rivals in the compact SUV marketplace and combined them into one package. The only problem (depending on how you look at such things) is that it’s almost entirely unmemorable in every way.

If you don’t actually like cars and just want something to get you from point A to point B with comfort and practicality, and without breaking the bank, it’s pretty much perfect.

Similar cars
Nissan QashqaiPeugeot 3008SEAT Ateca, very many others…

Full review

Introduction

Another week, another compact SUV arrives in UK car showrooms. This week, it’s the Skoda Karoq joining the party. It replaces the Skoda Yeti, although it’s a very different sort of creature.

The compact SUV (or compact crossover, if you prefer) is the 21st-century version of the family hatchback. Two adults up front, two-and-a-bit kids in the back and enough boot space for a week’s worth of shopping or a weekend’s worth of luggage. Every manufacturer worth mentioning now has at least one of these vehicles in its line-up, and sometimes more if it’s trying to segment different demographics.

Skoda previously had the Yeti in this market. Although it wasn’t the first compact crossover in the shopping centre car park, it was certainly around a few years before most others jumped on the bandwagon. The Yeti’s identity befitted a new and unusual type of vehicle, a left-field choice compared to something like a regular Skoda Octavia hatch or estate. It was tall and square, with oddball headlights and a distinctive appeal. It wasn’t as wacky as the best-forgotten Skoda Roomster, but it certainly stood apart from the pack. And that summed up Skoda at the time – sharpening up its act but still drumming along to its own beat.

Skoda Karoq exterior (The Car Expert review 2018)
Skoda has absorbed the best aspects of its rivals to create the Karoq

Now, however, things have moved on. The small-medium crossover market is no longer a niche; it’s the default choice for a family car. And Skoda is no longer a niche player, either. Over the last decade, the brand has gone from bargain bin to family favourite, and the decidedly different Yeti became rather out of step with the rest of the range. A mid-life facelift smoothed out the looks a bit, but it still had limited appeal in the fastest-growing market segment on the planet.

The Skoda Karoq, therefore, epitomises where the brand is right now. It’s a bit bigger than its predecessor, but that’s normal in the automotive market. What’s really changed is that the Karoq is a far more mainstream offering than the Yeti, which is one of the reasons it has picked up a new name. This is not a New Yeti; in fact, it’s almost an anti-Yeti. The styling is smooth and rather bland (although the front end, like all Skodas, is overly fussy), and dimensions are good to excellent in every direction compared to the class average.

Under the skin, the Karoq shares its platform and mechanical bits with the SEAT Ateca and Volkswagen Tiguan – plus a myriad of other vehicles based on the Volkswagen Golf underpinnings. On the surface, however, Skoda seems to have absorbed all the best bits from its very many rivals in this market and assembled them into a Karoq. Does that make it the best of its kind? Well, yes and no.

Skoda Karoq on test (The Car Expert 2018)
Has Skoda built the ideal family car for the 21st century?

Buying and owning a Skoda Karoq

Like the rest of the Skoda family, the Karoq offers a lot of value for your money. The range consists of four trim levels, including one aimed specifically at fleet customers, plus two petrol and two diesel engines. In particular, the entry-level SE and mid-spec SE L models include a very competitive level of kit compared to similar vehicles from other manufacturers.

The top-spec Edition models include almost everything you could ever want in a family car, but the price is getting close to £30,000 for petrol models and beyond that for diesel models (although the diesel models do come with four-wheel drive, whereas the petrol models are only available as front-wheel drive).

The fleet-spec SE Technology won’t generally be available from dealerships for retail customers, although presumably they’ll pop up as used cars after a year or two. These models are probably the best value of all, as the price is the same as the regular SE but you get satnav, adaptive cruise control and front & rear parking sensors thrown in. Plus fleet buyers won’t pay anywhere near the retail price anyway, so company car drivers are getting the pick of the range and the best pricing.

Petrol engines consist of 1.0-litre and 1.5-litre options, producing 115 and 150hp respectively. Both are available with a six-speed manual or (for an extra £1,300) seven-speed automatic transmission. The petrol models are expected to be the bigger sellers of the Karoq range, especially with the current anti-diesel sentiment created by Skoda’s evil-empire parent company, Volkswagen. If you do want a diesel engine, there’s a choice of a 1.6-litre producing 115hp and a 2.0-litre with 150hp, with the same choice of gearboxes.

The diesel models might have identical power statistics to the petrol equivalents, but they produce more torque for carrying a full car-load of passengers and luggage, plus they have theoretically better fuel consumption and emissions. Of course, this is Volkswagen we are talking about so you can’t really trust their numbers…

If you want or need four-wheel drive, you need to have the 2.0-litre diesel engine. This makes it considerably the most expensive choice of Karoq.

Safety-wise, it’s good news all round. The Skoda Karoq comes fitted standard with autonomous emergency braking (which Skoda and other Volkswagen brands insist on calling Front Assist) to help reduce collisions, and it was awarded five stars from Euro NCAP for its safety systems and crash-test performance. Edition models get additional accident-avoidance safety tech that is optional on lower models, like lane-keeping assist and blind-spot monitoring.

Inside the Skoda Karoq

Skoda Karoq dashboard (The Car Expert 2018)
Interior is conventional but very well finished

If the outside of the Skoda Karoq is impeccably drawn, solidly-built yet largely bland, the interior is much the same story. Materials are of good quality, it’s all well screwed together and the layout looks thoroughly conventional. There’s none of the quasi-futuristic look of a Peugeot 3008, and thankfully none of the dodgy plastics of some of its lesser rivals.

Everything is laid out very well, following the current trend for eliminating as many buttons as possible and throwing everything into a large central touchscreen. Despite the fact that touchscreens are still not well suited to driving, everyone’s going that way and Skoda is no different. The base-level eight-inch screen is actually easier to use on the move than the higher-spec nine-inch unit found on the Edition model, as it has a proper volume knob (although placed on the wrong side of the screen, away from the driver) and better virtual button placement either side of the screen.

All models get Apple CarPlay and Android Auto compatibility as standard (note to BMW: stop charging nearly £300 for this!). The sound quality is decent from the regular system but definitely better if you cough up another £400 for the optional ten-speaker Canton sound system.

The seating position and level of adjustment in both the front seats and steering wheel is very good, visibility is much better than most cars since the Karoq is not pretending to be a sports car or private jet, rear-seat passengers have plenty of room and the boot is reasonably large and well-shaped for family kit-shifting requirements.

Driving the Skoda Karoq

Skoda Karoq driving experience (The Car Expert 2018)
Lower-spec models with smaller wheels are most comfortable

Our drive route on the Skoda Karoq launch went from Lincoln to Grimsby and back, so there wasn’t a lot in the way of hills and valleys. There was a good combination of motorway, A-road and windy, crumbly B-road driving, however, so we got to give the Karoq a good workout in varying conditions.

We drove the 1.5-litre 150hp petrol engine in both manual and automatic forms, and it is a great option for most family customers. It is zippy in city traffic and will hold its performance well with a load of passengers and cargo. If you don’t want a diesel but you still have to carry stuff around, it’s the best engine in the range.

The automatic transmission is smooth and efficient, happily working its way through all seven gears as needed to give you either performance or economy as needed. The manual gearbox is light and easy to use, and a lot more enjoyable than the auto if you’re not stuck in stop-start traffic every day. The steering is light and lifeless, like almost every car in this segment, but the Karoq responds well to your directions.

The ride is generally very good, but it’s actually the cheaper models (SE and SE Technology) that feel comfier due to their smaller wheels and taller tyres. If you want to sacrifice comfort for style with the 18-inch wheels and lower-profile tyres on the SE L and Edition models (and optional for the lower models), there’s not too much to worry about as the more blinged-up Karoq models still soak up most bumps, potholes and speed humps without trouble. Handling is not especially exciting, but the Karoq goes pretty much exactly where you want to with no fuss or bother.

The seats are both comfortable and supportive, so a three-hour first leg followed by another 90 minutes after lunch was no problem at all. Noise levels from the petrol engine were good – the diesel is likely to be a bit noisier, but if you have the stereo on or are chatting to your passengers, you probably wouldn’t notice.

All in all, it’s extremely competent without raising your pulse – perfect if that’s what you’re looking for.

Summary

In almost every objective way possible, the Skoda Karoq is a very good vehicle. It does exactly what it says on the tin, with no surprises (unless you live under a rock and haven’t seen a Skoda since about 1997). For a family with a couple of kids, it ticks all the boxes.

The only downside is that, within half an hour of driving the Karoq, nothing especially memorable comes to mind. It was very good at everything and bad at nothing. Actually, if you want to pick nits, the standard-spec cruise control buttons on the indicator stalk are fiddly to use. The optional (£300) adaptive cruise control gets its own stalk and it’s much easier to operate. But that’s really about it.

So if you’re simply looking for a comfortable, practical family car that offers good value for money, the Skoda Karoq should probably be at the top of your shopping list. If you want to enjoy throwing your smallish hatchback-based crossover down a B-road like a sports car, or if you want to stand out from the crowd, this is not that sort of vehicle. If you don’t really like cars and just want one that does the job of moving you and your loved ones from here to there, this is quite possibly it.

Skoda Karoq review 2018 (The Car Expert)
The Skoda Karoq is possibly the perfect choice for a family that doesn’t care about cars

Interest rate rise fails to slow car finance borrowing

November’s rise in interest rates by the Bank of England appears to have done nothing to slow the increase in car finance debt, according to the latest lending results published this week by the Finance and Leasing Association (FLA). November 2017 results show that the same pattern is continuing – the number of new car finance deals dropped in line with new car sales, while the amount of money being borrowed per car broke new records despite increasing interest rates. Meanwhile, used car finance continues to grow rapidly in both the number of deals and amount borrowed. Car dealers and manufacturers might be grumbling about the drop in customer numbers over the last nine months, but their finance companies are still lending billions of pounds to buyers, with November’s results setting new records.
Cars bought on finance by consumers through dealerships
New business Nov 2017 % change on prev. year 3 months to Nov 2017 % change on prev. year 12 months to Nov 2017 % change on prev. year
New cars
Value of advances (£m) 1,385 +2 5,627 +1 18,413 +2
Number of cars 69,287 -8 284,432 -9 974,049 -7
Used cars
Value of advances (£m) 1,237 +16 3,866 +13 15,003 +11
Number of cars 104,683 +10 331,601 +7 1,322,786 +6
Data (c) Finance and Leasing Association The number of new private car sales fell by 5% in November, according to SMMT data. This was mirrored by an 8% drop in the number of finance deals on new cars, according to the numbers from the FLA. However, the amount of money lent to car buyers increased by 2% compared to the same month in 2016, meaning that the average borrowing for a new car reached a new record of £19,989. 86% of all privately-purchased new cars are financed at the dealership, with the vast majority of those being financed via a personal contract purchase (PCP). For used cars, both volumes and total borrowing continue to increase rapidly. November saw a 10% year-on-year increase in the number of used cars financed by dealers, with the amount borrowed growing by 16% over the same month in 2016. This also meant that average borrowing hit a new record of £11,817 per used car. Used car lending for 2017 has already reached a new record of more than £14 billion, with one month of results still to be calculated. 2016 was previously a record year, with £13.5 billion lent to used car buyers.

Record lending will fuel fears of overheated car finance market

With December results still to be announced, it is certain that the overall 2017 results will show a record amount of money being lent to both new and used car buyers, despite the drop in new car sales. Average borrowing has also increased in December every year for the last seven or eight years, so it is entirely possible that we may see average borrowing break the £20,000 mark for new cars and £12,000 mark for used cars at the same time. This is not exactly the news that the Financial Conduct Authority (FCA) or the Bank of England will have wanted to see, after the BoE increased its official interest rates at the start of November. With the Bank’s base rate increasing from 0.25% to 0.5%, finance companies have been quick to pass on rate increases to customers. Yet the amounts being borrowed continued to increase, which will no doubt fuel concerns that the car industry is failing to adequately regulate its own lending behaviour.

Bentley Bentayga SUV gains V8 engine

The Bentley Bentayga SUV range is being extended with a new V8-engined model. According to Bentley the new model will be the most sporting version yet of the Bentayga, which has proved highly successful since its launch into the growing premium SUV market. However it won’t be the fastest, that title remaining with the Bentayga W12. The V8 is a 4.0-litre twin-turbocharged petrol unit familiar from elsewhere in the Bentley range. It produces 550hp and 770Nm of torque, which gives the Bentayga a 4.4-second 0-62mph time and a terminal speed of 180mph. The car returns 24.8mpg combined cycle fuel consumption and produces COemissions of 260g/km. Aiding the emissions figure is start-stop technology that can activate when the vehicle is at ‘near-to-stop’ speeds. From launch the Bentayga has been offered with an eight-cylinder diesel engine, offering a 4.8-second 0-62mph time, combined cycle economy of 35.8mpg and emissions of 210g/km. The range-topping 12-cylinder W12 model, meanwhile, crests 62mph in 4.0 seconds, with combined mpg of 21.6 and a 296g/km emissions figure.

‘Biggest brakes on any car’

Also launching with the Bentayga V8 is the option to add carbon-ceramic brakes, described as the largest and most powerful brakes yet fitted to a Bentley. In fact Bentley claims that no other production car boasts larger front brakes, the discs measuring 440mm and activated by 10-piston calipers. Buyers that choose the standard braking system will still get red-[painted calipers. Styling additions to the new model include a black and chrome grille, and twin-quad exhaust pipes at the rear. Inside there are three new options – a high-gloss carbon-fibre finish replacing the traditional veneer surfaces; a wood and hide steering wheel available in seven different veneer finishes; and a new red leather dubbed Cricket Ball. Bentley is pricing the Bentayga V8 at £136,200, which is only £400 more than its diesel sibling. And the range will be further enlarged later in 2018 by the launch of a hybrid version of the SUV. Bentley Bentayga V8 The Car Expert      

Volkswagen tops the crash-test ‘Oscars’

Volkswagen has won a major accolade for safety, taking half of the best-in-class awards made by crash-test specialist Euro NCAP. The safety body recorded its busiest-ever year in 2017, conducting crash tests on 69 new cars, from which it was able to declare best performers in six categories. After a difficult year still suffering from fallout resulting from the emissions scandal, Volkswagen will be delighted by best-in-class wins for superminis (Polo), small off-roaders (T-Roc) and executive cars (Arteon). The German giant could not take the overall best performer award, however, which went to the Volvo XC60 in the large off-road class. Other winners were the Vauxhall Crossland X in the small MPV class, and the Subaru XV/Impreza that took the small family car award.

Facelifts miss out on tech

Euro NCAP’s testers praised the fact that despite increasingly tough testing regimes, most new models to the market – the vast majority of those tested – gained top five-star safety ratings. However the tests also showed an increasing gap to older facelift cars – ratings for these suffered due to their lack of modern safety technology such as driver-assistance systems. Euro NCAP secretary general Michiel van Ratingen described Volkswagen’s three wins as a great achievement underlining the company’s commitment to providing the highest levels of safety to its customers. “Subaru and Opel (Vauxhall) are also offering class-leading products while Volvo continues to underline its reputation for safety,” Ratingen said. “More broadly, though, it is encouraging to see so many new cars performing so well in all areas of safety, and being equipped with greater and greater levels of life-saving technology,” he added. Highlights from the test regime include the advance of pedestrian-detecting autonomous braking systems. First tested by Euro NCAP in 2016, the technology was available on 82% of the cars tested in 2017 and standard equipment on 62% of them. Similarly speed assistance was offered on 92% of the new cars tested, standard on 82%. Despite the march of technology traditional crash protection is not being ignored. On 96% of the tested cars standard equipment included two or more seating positions compatible with new i-Size child restraints. Rear seat load limiters and belt tensioners were standard on 94% of the test vehicles..
Volvo XC60 The Car Expert
The Volvo XC60 was the top safety crash-test performer of all…

Skoda’s new year finance, fuel and scrappage offers

Skoda has announced new PCP finance offers, scrappage and free fuel offers for selected models in its range for the first quarter of 2018. The brand has various different incentives on offer for different models, which is somewhat confusing but is presumably based on what Skoda’s marketing folk think will appeal to customers of each model. There are deposit contributions for PCP finance agreements on Citigo and new Karoq (£1,500), Fabia, Rapid and Kodiaq (£2,000), Octavia (£3,000) and Superb (£4,000). In addition to its £2,000 deposit contribution, the Kodiaq also comes with £1,000 of free fuel if you take a PCP finance agreement with Skoda Finance. Certain specifications of each model are not included in the offer, so check the details with the dealership. The deposit contributions cannot be used in conjunction with any other offer, like the scrappage offer below. The PCP offers are all based on a 5.9% or 6.3% representative APR, which is nothing special in the current car finance market, so the money you save in deposit contributions will be eaten up again in interest over the course of the agreement.

Scrappage offer extended

Skoda has also extended its scrappage offer until the end of March, which offers a guaranteed part-exchange value for older diesel part-exchange vehicles. The scrappage allowances are available on Citigo (£1,500), Fabia (£2,500), Rapid (£3,000), Octavia (£3,500) and Superb (£4,000). You can’t combine the scrappage allowance and the finance contribution, unfortunately.

What about the fine print?

Scrappage
  • The scrappage offer is a part-exchange allowance, for selected used cars part-exchanged against selected new cars.
  • Your current car can be from any brand, but must be built to Euro 4 emissions standard or earlier. This will definitely be cars registered before 31 December 2009, although some cars had Euro 5 specification engines earlier than this.
  • You must be the owner of the part-exchange vehicle and the buyer of the new car (same name and registered address).
  • You must have owned the old car for at least six months, to stop people buying an old banger for £200 and then getting a £4,000 part-exchange allowance for it.
  • The scrappage price is fixed for any car part-exchanged as part of the scheme, not an allowance on top of the car’s value. You are effectively getting nothing for your car, but a discount on the new car (although it won’t be written that way on the contract).
  • Cars must be sold and delivered by 31 March 2018.
  • This offer cannot be used on top of any other offers from the dealer/manufacturer/finance company.
  • The offer is not dependent on you taking any finance package or other products.
Finance
  • This offer provides a deposit contribution towards selected new Skoda models, over and above any other discount you can negotiate.
  • The finance package must be a PCP agreement (called Solutions) from Skoda Finance.
  • The offers set out on the Skoda website are only examples, and you are entitled to adjust the deposit and annual mileage to suit your own needs. The APR shown on the examples is either 5.9% or 6.3% depending on model, but that does not mean you will be offered a similar rate.
  • The annual mileage used in all of the examples is 10,000, which is average. You need to make sure that the annual mileage you are quoted matches your expected use of the vehicle.
  • Excess mileage charges may apply at the end of the agreement if you have exceeded your limit, so make sure you allow yourself enough mileage when setting up the finance agreement. The charge only applies if you are giving the car back and claiming the guaranteed future value (GFV).
  • Cars have to be ordered and delivered by 31 March 2018.
  • The finance offers are provided through Skoda dealers by Skoda Finance (which is part of Volkswagen Financial Services). If a dealer offers you a finance deal that does not match these details or from another lender, it is not part of this offer.
As with any car purchase, work out your budget before you visit the showroom and don’t be persuaded to go over it – regardless of what the smiling sales executive suggests. They don’t have your best interests at heart, but The Car Expert does!

Nissan ramps up its part-exchange offer

Nissan has extended its part-exchange allowance offer on a number of its models until early April. Unlike most brands’ scrappage schemes, the Nissan ‘Switch’ offer gives owners of older cars an extra £1,000 or £2,000 towards a new Nissan (depending on model) over and above their part-exchange value. The offer is only available on certain Nissan models, rather than the whole range. If you are looking for a new Micra, Juke, Qashqai or X-Trail, you’re in luck. For everything else in the range, you miss out. For the four models above, entry-level Acenta specifications get a £1,000 allowance, while higher-spec models like N-Connecta, Tekna and Tekna+ enjoy a £2,000 allowance. The money is on the table for any part-exchange vehicle originally registered before 31 December 2009. The allowance can be used in conjunction with Nissan finance offers on those vehicles, which provides anywhere between £1,000 (Micra) and £2,500 (X-Trail) of additional deposit contribution. So if you’re buying a new X-Trail on a PCP, you can get a total of £4,500 off the sticker price. Nissan is also continuing its unique part-exchange allowance on used Nissan Leaf models. This consists of a £1,000 allowance for eligible part-exchange vehicles and a further £1,000 deposit contribution on Nissan Finance PCP agreements.

What about the fine print? We check out the details

  • This offer is an allowance over and above your car’s part-exchange value, for selected used cars part-exchanged against selected new cars.
  • Your current car can be from any brand, but the first registration date (as shown on your V5C registration logbook) must be no later than 31 December 2009.
  • You must be the owner of the part-exchange vehicle and the buyer of the new car (same name and registered address).
  • You must have owned the old car for at least 90 days, to stop people buying an old banger for £200 and then getting a £2,000 part-exchange allowance for it.
  • You must order your new car and take delivery by 2 April 2018.
  • This offer can be used on top of most other offers from the dealer/manufacturer/finance company.
  • The part-exchange offer is not dependent on you taking any finance package or other products, although there is additional money available if you do take selected finance packages.

The ten best-selling cars of 2017

2017 was a difficult year for the car industry, especially for those brands heavily reliant on selling diesel cars. After a record-breaking first three months, the market started to fall and just kept on falling. The market was more than 6% up after March, but then the last nine months saw a fall of more than 10% on the same period last year, leading to an overall result that was just under 6% down in total. Private and small business sales fell more than larger fleets, and diesel cars took a massive hammering. The industry is pointing the finger of blame Brexit, the government and anyone else they could think of, although no-one wanted to put their hands up and accept that the industry has created its own mess with its addiction to PCP and PCH finance deals, which looks like it has come back to bite hard. The forecast for 2018 is for continued decline, although hopefully things will start to stabilise. However, it’s not doom and gloom for everyone. Some cars kept rolling out of showrooms at a rapid pace, keeping the dealers, manufacturers and finance companies happy. These are the UK’s ten best-selling cars of 2017. It’s important to remember that the official numbers refer to ‘registrations’ rather than ‘sales’, as some manufacturers engage in a lot of pre-registration shenanigans to boost their sales numbers.

10. Mercedes-Benz A-Class (new entry)

Mercedes-Benz A-Class, ten best-selling cars of 2017It’s been around since 2012, but the current model Mercedes-Benz A-Class has continued to rise through the ranks each year. Strong residual values, along with competitive pricing and finance deals, have helped the A-Class knock its biggest rival, the Audi A3, out of the top ten best-selling cars list. The A-Class has hit the top ten in what is likely to be its last full year before a replacement model comes along before the end of 2018. Interestingly, A-Class sales do not include the CLA saloon (it’s not a coupé, despite what Mercedes wants you to believe), whereas the next-generation model is likely to receive a saloon model (precisely like the Audi A3, in fact) and the CLA is likely to be killed off. So the A-Class may see increased sales numbers over the next year or two. Next page: Moving up the alphabet

‘Anti-diesel rhetoric’ fuels new car sales slump

Sales of new cars in the UK slumped by close to 6% in 2017, with industry bosses putting the blame firmly on adverse publicity levelled at diesel engines. Figures issued by the Society of Motor Manufacturers & Traders (SMMT) revealed a 14.4% decline in new car registrations in December, the ninth consecutive month that the market has fallen. A total of 152,473 cars were registered during the month, bringing the 2017 total to 2,540,617. The annual figure was 5.7% down on 2016’s total – in January the SMMT had predicted that after five years of growth 2017 would be more challenging but following a record month for sales in March, SMMT chief executive Mike Hawes stated that he expected the market to slow over the rest of 2017, “but not significantly.” The market began falling in April and has not stopped since. Following the latest figures the SMMT tried to play up the positives, Hawes stating that while the decline is concerning demand remains at historically high levels. “More than 2.5 million people drove away in a new car last year, benefitting from the latest, safest, cleanest and most fuel efficient technology,” he said. Hawes added that the reasons for the slump include falling business and consumer confidence, and “confusing anti-diesel messages (that) have caused many to hesitate before buying a new low-emission diesel car.” While registrations of petrol-fuelled cars rose by a modest 2.7%, diesels slid by 17.1% – at the end of 2016 diesel engines held almost half of the market, now it is down to 42% and still sliding. 2017 Car Sales The Car ExpertThe SMMT blames anti-diesel rhetoric and the potential for tax hikes causing buyers to hesitate over buying. “However, these cars remain the right choice for many motorists – especially those who travel longer distances – with lower CO2, better fuel economy and, with these newer vehicles, dramatically reduced air quality emissions,” the industry body says, quoting its own figures suggesting that on average buyers of diesels save £132 a year on their costs. Hawes is adding to growing calls for an industry-wide Government scrappage scheme to replace older, more polluting diesel cars. “Keeping older vehicles on the road will not only mean higher running costs but will hold back progress towards our environmental goals,” he said. “Consumers should be encouraged to buy the right car for their lifestyle and driving needs irrespective of fuel type – whether that be petrol, electric, hybrid or diesel as it could save them money.” One upside to the latest figures is a surge in sales of ‘alternatively-fuelled’ vehicles, which includes electric and hybrid cars. These rose by 34.8%, 119,821 registered over the year. Such vehicles now enjoy their highest ever share of the market though it is still just 4.7%. Hawes summed up 2017 as “undoubtedly a very volatile year” and added that lacklustre economic growth means that the industry expects a further weakening in the market for 2018. However he added that this could be good news for car buyers; “The upside for consumers is some very, very competitive deals.” Car Sales The Car Expert  

Seven-seat Volkswagen Tiguan Allspace on sale

The Volkswagen Tiguan Allspace SUV has gone on sale, at prices starting from £29,370. As its name suggests the newcomer is a stretched version of the highly successful Tiguan SUV, offering seven seats as standard. Effectively it is VW’s answer to sister brand Skoda’s Kodiaq, though at prices starting more than £6,000 higher. The Allspace overall length is extended by 21cm over the stock Tiguan to 4.7m, accommodating a wheelbase of just under 2.8m – about 10cm longer. As well as accommodating a third row of what Volkswagen describes as ‘occasional seats’, the Allspace can also offer more luggage capacity. With the third-row seats folded flat, boot space rises from 615 to 700 litres. Volkswagen hopes to further enhance the practical appeal of the Tiguan Allspace by allowing the second seat row to also fold flat and slide backwards and forwards by up to 18cm. With all seats folded the luggage capacity goes up to 1775 litres. In all other areas the Allspace replicates the Tiguan Allspace, including its five-strong engine choice. Petrol options range across a 1.4-litre unit of 150hp and a 2.0-litre version with 180hp. The smaller engine can shut two of its four cylinders down when not under the load to aid economy and emissions, while the larger one is matched to all-wheel-drive and a seven-speed automatic transmission. Volkswagen Tiguan Allspace The Car ExpertThe all-wheel-drive is part of a package intended to position the Tiguan Allspace as a ‘proper’ off-roader. The 4WD system includes ‘Onroad’, ‘Snow’, ‘Offroad’ and ‘Offroad individual’ driving modes, and an optional off-road pack is available with a front bumper increasing the approach angle from 16.9 degrees to 24 degrees, plus extra underbody protection and chrome door sill protectors. The three diesel engines are all of two litres and turbocharged, with either 150, 190 or 240hp. The range-topping 240 unit, costing from £39,965, is like its petrol equivalent supplied exclusively with 4WD and the automatic transmission. The 150hp unit, meanwhile can be bought in front or four-wheel-drive, with six-speed manual or seven-speed automatic transmission. From launch the Tiguan Allspace will be available in two trim levels, SE Navigation and SEL. A more sports-styled R-Line grade will be offered from late Spring 2018. Volkswagen Tiguan Allspace The Car Expert

Hyundai expands scrappage offering

Like many other manufacturer announcements this week, Hyundai is extending its scrappage allowance offer until the end of March 2018. The offer has also been expanded to include the new Kona compact SUV and Ioniq plug-in hybrid, neither of which were on sale when the company launched its scrappage scheme back in September. The details of the scheme have largely carried over from what was originally offered, with allowances ranging from £1,500 to £5,000 on new Hyundai models when part-exchanging an eligible vehicle. Hyundai is also offering a range of PCP finance offers at 3.9% APR to support the scrappage offer, with details available from participating dealerships.

We check Hyundai’s fine print

  • This offer is a part-exchange allowance, for selected used cars part-exchanged against selected new cars.
  • Your current car can be from any brand, but must be built to Euro 4 emissions standard or earlier. This will definitely be cars registered before 31 December 2009, although some cars had Euro 5 specification engines earlier than this.
  • You must be the owner of the part-exchange vehicle and the buyer of the new car (same name and registered address).
  • You must have owned the old car for at least 90 days, to stop people buying an old banger for £200 and then getting a £5,000 part-exchange allowance for it.
  • You must order your new car and take delivery before 31 March 2018.
  • This offer can be used on top of any other offers from the dealer/manufacturer/finance company, including the government plug-in car grant
  • The offer is not dependent on you taking any finance package or other products.
Hyundai Ioniq Plug-in Hybrid

Dacia scrappage scheme on Duster and Sandero

Dacia is continuing its scrappage offer on the Duster SUV, and also providing an allowance for Sandero models until the end of March. The company had already been offering a £1,000 scrappage allowance on selected part-exchange vehicles against a new Duster, and this will continue for any cars purchased by 31 March. Dacia is also extending the offer to the Sandero range, which will now be available with a £500 scrappage allowance. The allowance amounts are significantly less than offered from other manufacturers, but then Dacia’s cars are priced a lot cheaper as well. Entry-level Access models are not included in the offer, so you’ll need to be looking at a mid-spec Ambiance or top-spec Laureate model for either the Sandero or Duster.

Checking the fine print

  • This offer is a part-exchange allowance, for selected used cars part-exchanged against selected new cars.
  • Your current car can be from any brand, but must be built to Euro 4 emissions standard or earlier, first registered no later than 31 December 2009.
  • You must be the owner of the part-exchange vehicle and the buyer of the new car (same name and registered address).
  • You must have owned the old car for at least 90 days, to stop people buying an old banger for £100 and then getting a £1,000 part-exchange allowance for it.
  • The scrappage price is fixed for any car part-exchanged as part of the scheme, not an allowance on top of the car’s value. You are effectively getting nothing for your car, but a discount on the new car (although it won’t be written that way on the contract).
  • You must buy and take delivery of your car by 31 March 2018.
  • This offer cannot be used on top of any other offers from the dealer/manufacturer/finance company.
  • The offer is not dependent on you taking any finance package or other products.
Dacia Sandero 2018

£17.3K buys not-so-bold Citroën Cactus

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Order books are open for the revamped Citroën C4 Cactus, the car set to hit UK roads in April at prices from £17,265 – for a while.

While the revised model includes a number of updates, perhaps the most notable change is a move away from the bold styling that the Cactus launched with in 2014. Gone are the big ‘air bump’ side mouldings on the doors, replaced by much smaller, more discreet items at the base of the doors.. The car looks much more of a conventional large hatch, sitting above its C3 sister which has also donated its front-end styling.

The new Cactus will be offered with a revised powertrain choice ranging across 110 or 130hp petrol or 100hp diesel engines, and in two core trim levels, Feel and Flair. However the £17,265 price tag applies to a limited numbers launch model, dubbed Feel Edition and powered by an 82hp petrol engine.

Based on the Feel trim, the Feel Edition gets the Deep Red colour trim pack and Metropolitan Red interior trim. It also comes fitted with the brand’s ‘Advanced Comfort’ seats, but not the new Progressive Hydraulic Cushion suspension that is standard on Feel and Flair trim. Making its debut on a European Citroën, this system is said to offer ‘the ride of a magic carpet’ without affecting handling.

Citroën has also significantly upgraded the driver assistance systems offered on the Cactus, with up to 12 now available depending on trim level chosen. An Active Safety Brake autonomous emergency braking system and Lane Departure Warning are both standard on Flair models, while also available is the clever Grip Control that can produce four-wheel-drive like traction.

Connected navigation, connection to an emergency and assistance service and Mirror Screen phone compatibility are now also on offer to Cactus buyers.

Mainstream Feel versions of the new Cactus will start from £17,965, with the 110hp version of the petrol engine, and range up to £21,165 for a Flair model with the same engine but a six-speed auto transmission. The 130hp engines cost £800 more than the 110, and the diesels another £230.

Citroën Cactus the Car Expert

How to buy a car online

What’s the most expensive item you’ve ever bought online? Maybe a laptop, an Xbox, 50-inch flat screen 4K TV or an iPhone? Or perhaps that holiday you took last summer?

Buying online is easy and could not be more convenient. The journey taken for any of these purchases follows a similar course involving price comparisons, checking availability and reading customer reviews before adding to a basket, heading for the checkout, tapping in your credit card details and pressing the buy button. Simple. After that, there’s that moment of anxiety knowing your hard-earned cash has gone into the ether and then savouring the thrill when the confirmation email pops into your inbox.

If it’s so easy and convenient, would you buy a car online? A number of car manufacturers are now offering online purchasing for new cars, and some dealers are launching online purchasing for both new and used cars, and it looks like 2018 could be a pivotal year for online car sales.

The same rules apply to buying a £1,000 smartphone as they do to purchasing a £20,000 car. You do your initial research online to shortlist the make, model and colour, hunt around for who is offering the best monthly price, visit a retailer to see it in the metal, just to be sure you like the look and feel, and then buy it.

Being able to buy a car online is not a new concept. Vauxhall launched a service a decade ago during the first flush of internet retailing, but it was ahead of its time and was quietly withdrawn.

Things have moved on since then with 2017 seeing an unprecedented rush of car brands tapping into this emergent market. They are targeting digital-savvy new car buyers who prefer the online route to thumbing through car magazines and trawling around the internet to draw up a shortlist, visiting showrooms to kick the tyres before uncomfortably haggling over the price.

Around 97% of car buyers use the internet when researching their new car and the number of dealer visits made before purchasing has dropped dramatically from four a decade ago to just 1.6 visits today. Adding a ‘buy’ button to online car adverts is a natural extension of this process and one that has been latched onto by car manufacturers and some dealers.

With this in mind, The Car Expert offers you a guide to what to consider if you’re thinking of making your next new car purchase from the comfort of your sofa.

Which brands offer an online car buying service?

Pretty soon it will be easier to say which car makes do not offer the option to buy a car online. BMW was first out of the blocks in late 2015 with its BMW Retail Online offering.

The service set the template for subsequent initiatives covering vehicle configuration, part-exchange values, finance options, test drives through dealerships and a live-chat with a product genius or guru (car maker shorthand for a non-commission driven product expert rather than pushy salesperson). And then onto the final purchase either online or through a dealer.

Since then Hyundai, smart, Peugeot and Mitsubishi have all joined the party. Expect more brands to reveal their online sales plans as competition in the digital marketplace grows.

So what do the different services offer?

BMW

There are six key features to BMW Retail Online. The online journey starts with the tool “Find your BMW”, leading into the vehicle configurator. With a click on the “Buy your BMW” button the customer selects a retailer, is shown cars in stock and selects their preferred finance method.

The customer can then finalise all steps of the purchase with their chosen retailer in the Retailer Online showroom. Buyers can also ask questions along the way through a live chat service manned by product specialists who are available for questions seven days a week from 8am to 7pm.

BMW retail online (The Car Expert)
BMW retail online car selector

Hyundai

Customers using Hyundai’s Click to Buy service can choose a car, arrange a part-exchange, sort out finance and pay online. The process is claimed to take just five minutes to complete, with the handover taking place from the customer’s designated dealership or – in what Hyundai claimed as a market first – straight to their driveway.

Click to Buy is a natural progression of Hyundai’s fresh approach to car retailing which has seen the opening of digital stores at London’s Bluewater and Westfield Stratford shopping centres. Here customers can talk to a product specialist, configure a car, have a test drive, and then buy online in the store or from home.

Hyundai Click to Buy a car online (The Car Expert)
Hyundai Click to Buy website

Peugeot

Peugeot distanced its Order Online from other brands’ services because it said it provides more choice by allowing customers to configure and order a car to their requirements, rather than being restricted to buy dealer stock. Buyers can also track the progress of their order from placement to delivery.

The service includes guaranteed part-exchange valuations, various financing options and a dealer test drive. Delivery can be to a dealer or the customer’s home. Peugeot claims customers can choose and buy a car online within 30 minutes.

Peugeot Order Online (The Car Expert)
Peugeot Order Online car configurator

Smart

With its simple two-model car line-up – fortwo and forfour – and a choice of pre-configured models, Smart is able to offer a speedy service which it claims can take just 12 days from order to delivery. There are three payment packages enabling customers to choose from either a low monthly payment, a standard offer, or a lower deposit. Cars can be financed from just £119 a month.

Customers can choose to either collect their new smart from a local retailer or have it delivered to their home.

smart cars online website (The Car Expert)
smart cars online website

Volvo

Meanwhile, Volvo has announced that its eagerly awaited Polestar performance sub-brand will only be available through online ordering when it goes on sale in 2019. Furthermore, cars will only be available to lease rather than purchase. Likewise, the forthcoming Lynk & Co brand will only be available through online ordering and on a subscription basis. There’s a connection here, as Volvo and Lynk & Co are both owned by the China-based Geely group.

Care by Volvo leasing programme
Volvo and other Geely brands are launching online “subscription programmes” styled after mobile phone plans.

Do I have to complete a car purchase online?

No. While all the car maker services we list claim to be different, they are fundamentally similar. They all allow buyers to save their proposed purchase and completing the transaction face-to-face with a real human being in a dealership if that’s what you prefer.

Can I only buy a car online from a manufacturer’s website?

No. There are moves afoot to add online car purchasing to dealer main websites which will give customers a greater choice of brands and models although cars being offered for sale are more likely to be used or what’s termed “nearly-new” cars with the latest registration plate and low mileages.

The first dealer group service to go live was a used car initiative quietly launched in 2017 by Vertu Motors, one of the UK’s largest car retailers, through its Bristol Street Motors branded showrooms in England.

The group was pleased with the take-up from its initial trial and will now roll the service out across its 120 showrooms, including those operated by Macklin Motors in Scotland.

More dealers are set to follow with the launch of a new back-end e-commerce trading platform by iVendi, the car retailing tech company, who have piloted an online buying service, which incorporates finance options. The system has been piloted by 500 dealers ahead of a national rollout in 2018.

What are my rights when buying a car online?

If you buy a car online, you benefit from more legal protection than if you walk into a showroom and buy the exact same vehicle. You are covered by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which covers “distance selling” where a product is not sold in person.

When buying online, you have the right to cancel from the moment an order is placed until 14 days after taking delivery of the car. If you are buying a car in person from a dealer, you do not have the same right. It doesn’t matter if it’s a new or used car, the law is the same.

The seller (and online sales for any manufacturer will be managed by a separate company, either a dealership or a company specifically set up for the purpose) must provide you with details of their returns/cancellation policy. They must also explain who pays for the cost of returning the car if you change your mind. Their policy may include charges for returning or collecting the vehicle, but they must provide you with this information up front. You are liable for any damage you cause to the car.

Technology and society are adopting internet shopping at a rapid rate, and it’s about to get an awful lot easier to buy a car online.

Would you be comfortable enough to buy a car online? Have you already bought a car online? Let us know your thoughts in the comments section below.

Mercedes-Benz X-Class review

60-second summary

What is it?
The Mercedes-Benz X-Class is the brand’s first entry into the pick-up market and, it claims, the first such model in the premium market.

Key features
Off-road capable, upmarket design, targeted trim levels.

Our view
The launch of the Mercedes-Benz X-Class bring desirability of a level never before seen to the pick-up sector. The vehicle combines upmarket comfort, finishing and technology with proper off-road ability, but one pays a premium for the badge.

Similar cars
Nissan NavaraFord Ranger, Toyota Hilux

Full review

Introduction

‘Pick-up by Mercedes-Benz’ is not a phrase one might expect to hear, but it is now fact, as the Mercedes-Benz X-Class arrives on the market.

In launching what it describes as the first such vehicle offered by a premium manufacturer, Mercedes is hoping to attract two very different kinds of buyers, and is targeting versions of the X-Class specifically at the different markets.

The model is marketed by the brand’s commercial vehicle arm – indeed the entry-level X-Class will be hoping to appeal to those who need such a vehicle for their work, and like the idea of a badge with rather more kudos than, say, the Toyota Hilux or Nissan Navara.

The Mercedes is rather more closely related to the Nissan than one might think. Strip off the bespoke bodyshell, with looks that clearly follow the design language of Mercedes SUV models, and underneath is effectively the mechanical specification of the Navara, including its tough, ladder-frame chassis.

However, Mercedes expects the biggest sales for its new model to be of vehicles in the top of the three specification levels. There are plenty of buyers who are attracted to the pick-up as a lifestyle choice, and the hope is that the combination of Mercedes-Benz premium quality and tech in the pick-up format will be a winner.

Mercedes-Benz X-Class review by The Car Expert
Underneath the bespoke bodyshell are the mechanical underpinnings of the Nissan Navara

Buying and owning a Mercedes-Benz X-Class

Mercedes-Benz will offer the X-Class with a three-way engine line-up, though the range-topping X 350 d with its 258hp and 550Nm of torque won’t be in showrooms until the middle of 2018. Currently, the choice is between the X 220 d, with a 2.3-litre turbo diesel engine of 163hp and 403Nm, and the X 250 d – this adds an extra turbo to the same powerplant, boosting horses to 190hp and torque to 450Nm.

Six-speed manual or seven-speed auto gearboxes are available depending on model, while unlike rivals there is no two-wheel-drive option – every X-Class comes with selectable 4WD, running with the rear wheels powered in normal use but including cockpit-selectable all-wheel-drive in both high and low range.

In fact, while this may be an upmarket pick-up, the makers are keen to emphasise it’s a proper pick-up, with the off-road ability one might expect and commercial users will require.

So the X-Class can wade through water up to 600mm deep, and it can tip sideways to a shade under 50 degrees. It also boasts a towing capacity of up to 3.5 tonnes, and can be supplied with a 221mm ground clearance which gives it an angle of approach of some 30 degrees and a 22-degree ramp angle.

Okay to get the big ground clearance (plus 20mm on standard) requires spending on the options list, but the capability to match more traditional pick-ups is certainly there. Also on that options list, for example, is a differential lock.

This target marketing is also evident in the trim levels. There are three; Pure, Progressive and Power, with the Pure costing from £27,310 (plus VAT) and aimed at commercial users. It includes steel wheels, black fabric upholstery and such like. Once one starts going up to Progressive or Power grades, less robust features such as alloy wheels, painted panels and silver trim come into play.

Progressive versions cost £1,200 (plus VAT) more than Pure variants, while Power is another £3,500 on top, and only offered with the more powerful 2.3-litre engine. Equipment includes LED headlamps, electric mirrors, electrically adjustable front seats, leather trim and controls on the steering wheel.

Being a Mercedes-Benz, the options list is extensive, and depending on the depth of the wallet one can specify everything from parking sensors and camera to heated seats and even heated windscreen washer jets.

Where the X-Class certainly scores is on its safety package. Euro NCAP has already tested the model and given it a top five-star rating, and the standard specification includes autonomous emergency braking, lane-keeping, traffic sign recognition and hill-start functions, as well as a reversing camera.

Inside the Mercedes-Benz X-Class

Mercedes-Benz X-Class dashboard (The Car Expert)
Interior surfaces are all of high quality, as is the switchgear.

As mentioned the extent of the interior ‘ambience’ will depend on which level of X-Class one goes for, and not surprisingly our launch event test model is to top Power specification. But common to all is an elevated driving position which gives good vision except out of the rear, which has only a small window cut into the rear bulkhead of the passenger cabin.

Every X-Class is to double cab format, which means two rows of seats each with their own set of doors. The rear is usefully spacious too, with a bench seat offering enough width and height to easily accommodate three adults – the model benefits from being both longer and wider than the Nissan it is related to.

On the downside, there is not much space to store stuff, particularly considering pick-ups don’t come with boots. There is, of course, the load bed, which is 2.1 metres square.

The Mercedes is quite a lot more expensive that the Nissan, and a fair amount of this goes into providing the premium interior finish buyers of the three-pointed star badge expect. The surfaces are all soft touch and of high quality, as is the switchgear, and the layout is typical of the brand’s car output. There is some tough and scratchy plastic, but it’s down by the footwells where it’s most needed.

Driving the Mercedes-Benz X-Class

Mercedes-Benz X-Class pick-up review (The Car Expert)
Still feels like a pick-up to drive, but a very upmarket one

Does it feel like a pick-up to drive? Yes, but a very upmarket one. The powerplant is smooth in its power delivery and refined to boot. Motorway speeds are achieved with no fuss – rest to 60mph takes around 12 seconds. At such speeds the cabin is quiet to a degree that will impress those coming out of other pick-ups – especially the absence of wind noise.

The steering is well weighted, though the fact that this is a big, high-slung machine with a solid rear axle never lets one forget that one is driving a pick-up truck. There is a degree of hauling it through corners required and the effects of poor surfaces do find their way to the cabin.

Summary

At the end of the day, this is probably the most upmarket pick-up truck on the market, with a price to match. Successful business owners who like such vehicles could well be attracted to it, being able to drive a Mercedes-Benz while still claiming the tax benefits that comes with it being designated a commercial vehicle.

The Mercedes view that the best sales will be of the upper trim levels is probably pretty accurate. It’s difficult to imagine too many examples of the X-Class being used as workhorses on building sites, but bosses visiting those building sites, and the urban lifestyle crowd, will likely consider the desirability of a Mercedes to be worth paying the £6,000-odd price hike over an equivalent Nissan Navara.

Mercedes-Benz X-Class ute review (The Car Expert)
It’s hard to imagine too many examples of the X-Class being used as workhorses on building sites

New Nissan Leaf targets switch to electric

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Prices have been announced for the new Nissan Leaf, as speculation grows that the Government will launch a scrappage scheme to switch drivers out of diesel and into hybrid and electric vehicles. While many car manufacturers have run scrappage programmes in the second half of 2017 to combat falling sales, and some have extended them into 2018, the Government is coming under increasing pressure to launch a market-wide scheme as an air quality measure. In early December Bristol, which has one of the poorest air quality rates in the UK, joined 15 other cities in calling for the launch of a scrappage initiative. The Government already offers plug-in car buyers a grant of up to £4,500, that will bring the entry-level price of the new Leaf down to £21,990. While this is £310 more than the cheapest version of its predecessor, that was fitted with a 24kWh battery pack.

More power, greater range

The new Leaf employs at 40kWh powertrain, which boosts the car’s power by 38% to 150PS compared to the outgoing model. But likely more important for dealers trying to convince buyers into electric will be a significant increase in the car’s range, official NEDC figures jumping 50% to 235 miles. At £24,290 the second-level Acenta version is £1500 less than the outgoing variant, which had a 30kWh drivetrain. The new car also includes more technology, most notably ProPilot autonomous driving technology, and significant styling revisions. Compared to the two trims of the previous Leaf, the new version offers four main grades, the most expensive being the Tekna variant that will cost from £27,490 to £33,655 depending on equipment. There will also be a special edition launch model, dubbed 2.Zero, costing from £26,490 and limited to 1500 examples. Based on the N-Connecta grade it will include a range of extra equipment, the package costing £535 less than if specified separately on N-Connecta models. There is also a special offer on the 2.Zero, dealers adding a £1,000 contribution to the £5,138 deposit provided by buyers, producing monthly payments of £339 on a three-year/10,000 annual mileage PCP with 4.49% APR. Nissan LEAF 2018 The Car Expert

Hyundai Kona review

60-second summary

What is it?
The Hyundai Kona is the brand’s first direct entry in the bulging small SUV market, and the most style-led design from the Korean brand yet.

Key features
Distinctive exterior design, all-wheel-drive option, planned electric power option.

Our view
The Hyundai Kona does enough to justify its place amongst the main contenders in the small SUV market but not enough to rise above them. Rivals can offer significantly more boot space and score slightly better in other areas, but the Kona does represent a good-value package with plenty of equipment and a warranty that beats most of its competitors.

Similar cars
Kia StonicCitroën C3 AircrossNissan Juke

Full review

Introduction

For the car industry, 2017 has been all about small SUVs. Right at the end of the year, another is joining a crowded market in the form of the Hyundai Kona.

The Kona sits below the brand’s Tucson SUV and alongside the iX20 compact MPV, and with the buying public seemingly unable to get enough of these small sit-up-and-beg cars right now, this car is expected to become a major seller in the Hyundai line-up.

Problem is, the Hyundai Kona arrives in a market not only traditionally led by the mass-selling Nissan Juke, but bulging with new entries and with yet more on the way. So Hyundai’s recipe to stand out from the crowd appears to be visual presence – the Kona is the most style-focused model from the brand yet.

Extensive black cladding and bold angles on the exterior profile certainly provide the Kona with a distinctive look. Hyundai tells us that like the newly-launched and much-praised i30N performance hatch, the car is designed to appeal to a new section of the market, and move the brand up from those who simply buy cars for the most sensible reasons.

We reckon the Kona’s styling will prove somewhat marmite amongst the buying public, but then again, controversial looks have proven very successful for the Nissan Juke…

Among those many rivals will be the Stonic from sister brand Kia, launched only a few months ahead of the Kona. The two share their engines and much of their technology, but not, as many erroneously believe, their underpinnings. The Kona gets a new platform, which allows it to offer an all-wheel-drive option like few of its rivals, and from next year an all-electric model, like even fewer of its rivals…

Hyundai Kona design (The Car Expert 2018)
The Hyundai Kona stands out from the crowd – it’s the brand’s most style-focused model yet.

Buying and owning a Hyundai Kona

The buyer rushing to snap up a Hyundai Kona at launch will have a simple range from which to choose. There are just two engines, both petrol and of either 1.0 or 1.6-litre capacity. A choice of 1.6 diesels will join the line-up in summer 2018, with the all-electric version to follow.

There are five trim levels – dubbed S, SE and Premium, plus SE and GT versions of the Premium grade. S models get the smallest alloy wheels, at 16 inches, though these do result in better mpg and emissions ratings. Notable standard equipment includes air conditioning, DAB digital radio with Bluetooth, LED daytime running lights, cruise control and electric mirrors and windows.

Biggest sellers are expected to be SE models, costing £1300 more than S. The wheels grow by an inch, while the major additional tech is a seven-inch centre console touchscreen. This allows Apple CarPlay and Android Auto smartphone integration, and also shows the image from the standard fit rear camera and parking sensors.

Style add-ons include roof rails and leather on the steering wheel. Typical of this market personalisation is a major part of the Konda DNA, extending to 10 different metallic body finishes and three contrasting shades for the roof and door mirror housings.

Premium models jump another £1,300 over SE. The wheels expand another inch, a host of extra styling details are added, while more pertinently the tech now includes a bigger touchscreen with satellite navigation, keyless entry and start, climate control, a more upmarket audio system and wireless phone charging.

Spend from £21,195 on a Premium SE and you will be enjoying such niceties at a head-up display, lots of electric tech and leather. Finally there is the range-topping GT, costing from £24,995 and only offered with the larger 1.6-litre engine, a double-clutch auto transmission and all-wheel-drive.

Other notables amongst the GT equipment are full LED headlamps and a digital driver’s display, while it is the only Kona to include the Safety Pack as standard, which effectively means autonomous emergency braking – a £235 option on other versions.

Safety is one area in which the Kona knocks its Kia Stonic sister aside. Both were analysed in the same series of crash tests by safety body Euro NCAP, and while the Stonic needed its optional safety pack to be taken into account to boost its three-star score to a top five-star rating, the Kona scored five stars in standard specification.  And this was despite the fact that you generally pay extra for autonomous emergency braking on both cars.

On the other hand the Kona does, like all Hyundais, come with one of the better warranties on the market, extending to five years and with unlimited mileage.

Inside the Hyundai Kona

Hyundai Kona interior (The Car Expert review 2017)
The interior is mostly black, with only a few accents for contrast.

The driver’s surroundings in a Hyundai Kona are roomy and easy to get comfortable in, with good all-round vision from the elevated seating position that comes with small SUVs.

The interior is not nearly so marmite, except that it is mostly black, with only the accents around such areas as the heating vents adding any contrast. They are finished in one of three colours – orange, lime or red, and these colours are replicated on the stitching of the seats and steering wheel. The personalisation options can also extend to seat belts in lime or red.

Most of the plastic is of reasonable quality, though it drops off the lower down the dashboard one’s eyes scan. However the touchscreen fitted to all but entry-level models is well sited and easy to use, while the switchgear also feels of good quality in use.

The Kona is not so impressive in the rear, and especially the boot. Rear-seat passengers have plentiful headroom but very little ahead of their knees, while the space-saver spare wheel fitted on all but entry-level models severely restricts boot space – while the Kona’s 361 litres is more than in the now somewhat dated Juke, it pales against some rivals – the Citroën C3 Aircross, for example – offering more than 500 litres.

Driving the Hyundai Kona

Hyundai Kona on the road (The Car Expert)
The ride is slightly firm, but not to a degree that is uncomfortable.

The Car Expert spent a week in the company of the 1.0-litre 120hp petrol engine that is expected to power the majority of Konas sold. It’s a unit already familiar from the Kia Stonic, and impresses with both its pulling power and refinement.

This is especially true in the low-speed environment of the typical urban crawl. Combined with a slick-shifting six-speed manual gearbox (only the top 1.6-litre all-wheel-drive version of the car comes with the twin-clutch automatic transmission) it makes the Kona very easy to live with around town.

Out on the open road, the Kona continues to impress. The ride is slightly firm, but not to a degree that is uncomfortable. Uneven road surfaces are generally dialled out making for undramatic progress.

The lightness of steering touch through slow-speed corners translates to a more weighty but satisfactory effort at higher speeds. The Kona is not a car that has one eagerly awaiting twisty sequences of bends, but it is better than many in the class.

It will be interesting to try the diesels when they come on stream, especially combined with the all-wheel-drive transmission as these models boast a different rear suspension layout, replacing the standard torsion bar with a multi-link setup.

In terms of economy, the 1.0-litre engine proves adequate. It falls behind rivals in both economy and emissions, if not by much. But it is notable that the Stonic, which employs the same engine, will go at least a couple of miles further per gallon while pumping out a couple of grams less CO2, yet also beats the Kona to 62mph by more than two seconds.

Summary

Hyundai has done a credible job of creating a small SUV that offers a little distinction in an overcrowded market.

If you need plentiful rear-seat space and a big boot then this will not be the model for you. But if this is less important and you are looking for a solid car with pleasant driving manners, plenty of equipment and a dash of style, then the Hyundai Kona should certainly be on your list of potentials.

Hyundai has done a creditable job of creating a small SUV that offers a little distinction in an overcrowded market.

Volkswagen T-Roc review

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60-second summary

What is it?
The Volkswagen T-Roc is a Golf-sized crossover and the most style-focused SUV yet from the brand.

Key features
Stylish design, personalisation options, 4WD available

Our view
The Volkswagen T-Roc is not the cheapest compact SUV for its overall size and specification, and it has some dodgy interior plastics, but these do not detract from what is overall a highly impressive package.

The car is stylish to look at both outside and in, has enough practicality to match its rivals and then, once on the road, leaves them in its wake. The powertrains are enthusiastic yet refined, the handling to a standard way above the norm in this market. As a result, those in the market for a compact SUV should definitely consider the T-Roc.

Similar cars
Toyota C-HRVauxhall Mokka XSEAT Ateca

Full review

Introduction

Fans of SUVs, who we are led to believe are increasingly becoming the majority of today’s car buyers, have never had it so good. The choice is bewildering, and being added to virtually every month.

Clearly indicative of this is the launch by Volkswagen of a new compact SUV, despite the fact it already has a model competing in the same market. However the Volkswagen T-Roc, arriving on UK roads early in 2018, is pitched as a very different car to its established sibling the Tiguan.

At 4.2m long, the T-Roc is some 25cm shorter than the Tiguan, but the differences run far deeper than that. This is the most style-focused SUV Volkswagen has yet made – it’s a proper example of the new breed of crossovers, expected to appeal to three times more private buyers than fleet ones. They will be drawn in by sharp styling and personalisation options such as two-tone exterior finishes with contrasting roofs.

Certainly viewed from the outside the T-Roc is one of the more attractive compact SUVs on the market, looking lower and more purposeful than many of its rivals, with a hint of coupé about it. In fact, in both size and style the car is much closer to the Volkswagen Golf hatch chassis it shares, and it is also effectively a VW version of the Audi Q2.

As such this new model effectively bridges the gap between traditional compact SUVs such as the Tiguan and the new breed of supermini crossovers such as the Kia Stonic, the Hyundai Kona and such like. But just to further muddy the waters, Volkswagen will in 2018 launch a smaller sister to the T-Roc and a proper supermini SUV, in the T-Cross – confused yet?

Volkswagen T-Roc in the winter sun
The Volkswagen T-Roc is pitched as a very different proposition to its established sibling, the Tiguan.

Buying and owning the Volkswagen T-Roc

Volkswagen is phasing in the T-Roc, with initially only petrol versions available. There are three such engines on offer, a 1.0-litre with 115hp, a 1.5-litre 150hp and the range-topping 2.0-litre with 190hp.

The 1.0-litre comes with a six-speed manual gearbox, the 150 with either the manual or a seven-speed dual-clutch auto, and the 190 only with the auto. And one major plus that the T-Roc offers compared to many rivals is the feature one used to specifically buy SUVs to take advantage of – four-wheel-drive. It’s an option on 150 models, standard on the 190.

In the Spring of 2018, the diesels will join the range. There are two, a 1.6-litre with 115hp and the manual gearbox, and a 2.0-litre putting out 150hp. It can be specified in manual or auto form, and if desired with the 4WD on the manual variant.

While many don’t realise that 4WD is a safety feature, only around 10% of T-Roc buyers are expected to choose their car with it – this compares to a 50/50 split on the Tiguan and reflects the fact that as many as three quarters of T-Roc buyers will likely be private motorists buying the car firstly for its visual appearance.

Equally eight out of 10 sales are expected to be of petrol-powered cars, and the most popular trim level predicted to be SE, the second of currently four options (a fifth is due in 2018). However the specification of even entry-level S models is impressive, including electronic climate control; an infotainment system controlled by an eight-inch colour touch-screen, Bluetooth telephone and audio connection, DAB radio and 16-inch alloy wheels.

The T-Roc also scores well on safety. Euro NCAP has given it a top five-star rating, courtesy of such standard-fit features as autonomous emergency braking, lane-keeping systems and pedestrian alerts.

Inside the Volkswagen T-Roc

Volkswagen T-Roc dashboard
Dashboard layout is standard Volkswagen fare but quality of plastics is poor

Volkswagen claims that the T-Roc is compact on the outside and spacious on the inside, with the best boot space than all its direct rivals – 445 litres extending to 1290 with the rear seats dropped. It’s a nice flat boot too, partly due to the fact that T-Rocs come with a choice of a space-saver or a proper spare wheel.

Certainly when one settles inside it feels comfortable, with adequate room up front, though those attempting to carry three adults in the rear will likely find their passengers feeling rather more cosy – especially in the middle seat. Except above their head, where space should be adequate for all but the tallest occupants, despite the high seating positions which give an elevated view outside and provide one of the major advantages the T-Roc offers over the Golf.

The dash layout is generally standard Volkswagen fare, but it is well laid out with the instrument display and the centre console touchscreen on the same axis. Depending on model choices on the options list can extend up to the digital Active Info Display version of the instrument panel, which for example includes the option to flick a button and have a navigation map stretching right across the panel instead of the speed and rev dials.

Personalisation options include four different finishes on the interior panels – the plastic on the door cards, dash panel and the edges of the gear console can be supplied trimmed in yellow, brown, orange or blue.

However, the general quality of the interior plastics on the T-Roc is slightly disappointing, hard, scratchy and a bit low rent compared to what we are used to from VW.

Driving the Volkswagen T-Roc

Volkswagen T-Roc on the road from the rear
Driving the T-Roc is a far more enjoyable experience than for many of its rivals

At the UK launch event, The Car Expert was able to try both the expected best-selling 1.0 petrol unit and its larger 1.5 stablemate. Of course, these are both proven units, though the 1.5 is also the most recently developed engine in the range. This is both plentiful with its performance and boasts the ability to shut down two of its four cylinders when not under load to improve efficiency.

However on the evidence of our test it’s only worth going for the more powerful option if you really feel you need the pace. The three-cylinder turbocharged 1.0 is a very efficient little unit, no less refined than its bigger sibling. And while 10.1 seconds to 62mph is not exactly rapid, it is not that slow either, and in the T-Roc feels swifter than a stopwatch might suggest.

The real revelation of the T-Roc, however, is in its chassis. We’ve tested a whole host of new SUVs over the past year as the market has exploded, and we have got used to describing dull, lifeless handling and indifferent ride quality – “no worse than rivals in the market” has almost become a catchphrase.

Not so the T-Roc – the driver enjoys a good view all round, with no significant blind spots, and their passengers a comfortable ride as the car smothers the bumps and potholes of a typical UK road surface. Note, however, that the 17-inch wheels on our 1.0-litre test car were more efficient in this respect than the 18-inch equivalents with their lower-profile tyres on the 1.5 version.

Ride comfort does not come at the expense of handling prowess, and it is here where the T-Roc excels. It turns in precisely, stays upright under cornering load, and displays impressive levels of grip. This is the best-handling SUV in its market, a much more enjoyable driving proposition than all its rivals.

Summary

The Volkswagen T-Roc is not the cheapest compact SUV for its overall size and specification, though it compares well with some of its rivals and it comes with some not VW-like elements such as the dodgy interior plastics.

However, the car also offers another not very VW-like trait in that style and on-the-road dynamics are given as much importance as practicality. The car looks good without sacrificing interior space, and on the road it proves a revelation – the powertrains are enthusiastic yet refined, the handling to a standard way above the norm in this market.

On that basis, it’s easy to agree with Volkswagen’s prediction that the T-Roc will become one of the brand’s best-selling models. Overall, it’s an impressive package.

Volkswagen T-Roc
Volkswagen expects the T-Roc to become one of its best-selling models

Vauxhall’s new year sale

Vauxhall has announced details of its January sale, with savings of up to 20% on selected new vehicles from Boxing Day until 15 January 2018. The “VPlus” sale will offer savings of up to 20% on specific Corsa, Astra, Mokka X and Crossland X models from participating Vauxhall dealers. The offer cannot be used in conjunction with any other offer, and cannot be used in conjunction with any deposit contribution from Vauxhall Finance or any 0% finance offer. Orders must be placed by 15 January and cars must be registered by 31 January 2018. This means that the deals will almost certainly only apply to vehicles that are already in stock at dealerships or in storage facilities around the country, so you won’t necessarily be able to configure your perfect specification and order it from the factory. The offer applies to private individuals only, so fleet customers will have to make do with the considerable savings they already get on the same cars…

Toyota extends scrappage scheme

Toyota has announced that it is extending its scrappage scheme offer until the end of January. There are no changes to the scheme that has been running since September, other than extending the end date to 31 January 2018. The specific allowance amount depends on the new model being purchased, from £1,000 for a C-HR up to £4,000 on offer for a Land Cruiser. Some base model specifications and the new Yaris GRMN are not included in the offer. To be eligible, your part-exchange vehicle must be at least seven years old, with no limits on whether it’s petrol or diesel, or whether it’s Euro 5 or not. The offer is only applicable if your car is worth less then the scrappage allowance, otherwise it will be handled as a normal part-exchange. The allowances for each model in the Toyota range are as follows:
Model Scrappage allowance
Aygo £2,000
Yaris £2,500
Auris £3,500
Verso £3,500
RAV4 £3,500
C-HR £1,000
Avensis £3,500
Prius £2,000
GT86 £2,000
Land Cruiser £4,000
Hilux £2,000
Proace £2,000

The Car Expert checks the fine print

  • This offer is a part-exchange allowance, for selected used cars part-exchanged against selected new cars.
  • Your current car can be from any brand, but must be at least seven years old.
  • You must be the owner of the part-exchange vehicle and the buyer of the new car (same name and registered address).
  • You must have owned the old car for at least six months, to stop people buying an old banger for £200 and then getting a £2,000 part-exchange allowance for it.
  • The scrappage price is fixed for any car part-exchanged as part of the scheme, not an allowance on top of the car’s value. You are effectively getting nothing for your car, but a discount on the new car (although it won’t be written that way on the contract).
  • You must order your new car and take delivery by 31 January 2018.
  • This offer cannot be used on top of any other offers from the dealer/manufacturer/finance company.
  • The offer is not dependent on you taking any finance package or other products.

Volkswagen extends scrappage scheme offer into 2018

Volkswagen has announced that it will extend its scrappage part-exchange offer for any new orders taken until 2 April 2018. There have been some minor revisions to the amount offered on certain models, but the majority of the scheme will continue in the same format that it has been running since September. As before, the scrappage scheme makes an allowance of anywhere between £1,800 and £6,000 on selected part-exchange vehicles if you are buying a new Volkswagen. Unlike offers from many other brands, Volkswagen insists that the part-exchange vehicle must be a diesel (which is presumably related to its ongoing Dieselgate dramas). This is an overall allowance, not an additional payment over and above your car’s market value.

Mostly more of the same, but a few changes

The following changes have been made to the offers on a few models:
  • The old Polo, which was available with a £2,800 scrappage allowance, is no longer available
  • The new Polo replaces the old model, and has a £2,000 scrappage allowance
  • The plug-in hybrid Golf GTE (previously a £5,000 allowance) has been withdrawn from the programme
  • The fully-electric e-Golf scrappage allowance has been reduced from £5,500 to £4,000
The complete list of models available with a scrappage allowace is shown here:
Model Scrappage allowance
up! £1,800
e-up!* £3,300
Polo £2,000
Golf (hatch, SV, estate)  £4,000
 e-Golf*  £4,000
Touran £4,000
Tiguan £4,000
Beetle £4,000
Jetta £4,000
Passat (saloon, estate) £5,000
Passat GTE* £6,000
Arteon £5,000
Sharan £6,000
* plug-in and fully-electric models also eligible for government OLEV grant

The Car Expert checks the fine print

  • This offer is a part-exchange allowance, for selected used cars part-exchanged against selected new cars.
  • Your current car can be from any brand, but must be a diesel-engined car built to Euro 4 emissions standard or earlier. This will definitely be cars registered before 31 December 2009, although some cars had Euro 5 specification engines earlier than this.
  • You must be the owner of the part-exchange vehicle and the buyer of the new car (same name and registered address).
  • You must have owned the old car for at least six months, to stop people buying an old banger for £200 and then getting a £4,000 part-exchange allowance for it.
  • The scrappage price is fixed for any car part-exchanged as part of the scheme, not an allowance on top of the car’s value. You are effectively getting nothing for your car, but a discount on the new car (although it won’t be written that way on the contract).
  • You must order your new car by 2 April 2018 and take delivery by 30 June 2018.
  • This offer cannot be used on top of any other offers from the dealer/manufacturer/finance company, but can be used on top of the government plug-in car grant for relevant models (Passat GTE, e-up!, e-Golf).
  • The offer is not dependent on you taking any finance package or other products.
 

Should I buy a diesel-engined car?

If you’re considering buying a new or used diesel-engined car then you could be forgiven for thinking that you’ll be ostracised by all right-thinking people for such a reckless anti-environmental choice.

You might also be a little confused over the government’s stance on diesel; having encouraged its usage for many years for its fuel efficiency and low carbon dioxide (CO2) emissions, it performed a dramatic U-turn in the 2017 Autumn Budget by raising its benefit-in-kind taxation for company car drivers and increasing the Vehicle Excise Duty (VED), or road tax, charge.

On top of this, there’s been plenty of misinformation trotted out in some quarters of the popular media about diesel that has tarred the latest generation of more efficient and cleaner diesel engines with the same brush as older and less refined units.

As a car buyer, you will want to choose the best fuel type for your personal requirements as well as the environment. And with this in mind, The Car Expert has dug deep into the diesel debate to assess the pros and cons of the fuel to help you with your car purchase decision making.

Why has diesel been demonised?

Diesel’s bad press can be traced back to 2015 with Dieselgate, when it emerged that millions of diesel-engined vehicles sold by Volkswagen Group brands were equipped with software programmed to give false nitrogen oxide (NOx) readings when subjected to emission tests.

The scale of the scandal cannot be overstated as it resulted in around 11 million vehicles being recalled around the world for rectification work across VW’s car and van brands, as well as Audi, Skoda and SEAT.

The whiff of the scandal has been present ever since, with the popular view that diesel engines are worse polluters than their petrol counterparts. To set the record straight, diesel engines produce lower carbon dioxide (CO2) levels than comparably-sized petrol engines but higher NOx, or particulate/soot, emissions.

However, the latest generation Euro-6 engines, which have been available on new cars since September 2015 have delivered significantly reduced levels of both CO2 and NOx – diesel has cleaned up its act.

What is the government’s stance on diesel?

The Autumn Budget clarified the government’s position on diesel; it doesn’t like the fuel and is now actively legislating against its usage. However, don’t panic! The changes were small and could have been much, much worse.

While the rights and wrongs of the government’s approach, after years of encouraging drivers to buy diesel-engined cars, can be argued at length, what is certain is that it will not allow itself to be seen to promote the use of the fuel by choosing to legislate against it.

From 6 April 2018, all company car drivers running diesels will see the long-standing 3% benefit-in-kind supplement raised to 4%; a move that will penalise individuals for choosing diesel for its fuel efficiency and therefore make it less attractive amongst some user-choosers; even though for high mileage drivers it is the only option.

An even more overt message was the penalising of new generation Euro-6 engines which were rounded on for not complying with the Real Driving Emissions Step 2 (RDE2) standards, even though they don’t currently exist and will not be mandatory on new cars until 2021.

This was a particularly bizarre move, worthy of Kafka, but by moving all diesels that do not comply with RDE2 (and that is currently all diesels) into a higher VED band from April 2018, the government has made a statement of intent; it might only equate to an extra £20 in the first year of registration but can be seen as an indicator of how diesel will be treated in the future.

Further down the line, the government has pledged to outlaw the sale of all new purely diesel or petrol cars from 2040.

Are all diesels penalised by new urban clean zone charges?

No. Some UK cities are looking at ways of improving air quality in the major conurbations and are considering the introduction of a toxin charge on older vehicles. London is currently leading the way with the £10 daily T-charge, which is paid in addition to the Congestion Charge.

The London scheme was introduced in October 2017 for diesel and petrol-engined vehicles powered by pre-Euro-4 engines, so that’s all cars registered before January 2005. Additionally, there have been reports that Mayor Sadiq Khan is considering a £12.50 daily levy on all diesels entering Greater London from 2019; a move that would penalise hundreds of thousands of families who have bought diesel-engined cars in good faith.

Will the resale value of diesel be impacted by the negative publicity?

This is the million dollar question and clearly an important consideration if you’re about to commit to a new or used car purchase.

What we do know is that new diesel sales are significantly down year-on-year, but there’s no shortage of used models coming into the market following several successive years of market growth.

The advance intelligence from Auto Trader, the UK’s biggest marketplace for used car sales, is that advertised prices are holding up. Despite average values falling £143 month-on-month in November 2017, year-on-year used prices were up 3% according to its Retail Price Index.

Diesel also remains the most searched-for fuel type amongst new and used car buyers, accounting for 55% of all searches on the Auto Trader website in November 2017.

Commenting on the findings, Karolina Edwards-Smajda, Auto Trader’s retailer and consumer product director, said: “The negative rhetoric surrounding diesel, which has been fuelled by the government’s recent announcements, is undoubtedly contributing to the decline in new and used car sales and has impacted used car prices in November.

“Although used diesels have been showing much greater resilience, with their value continuing to increase year-on-year, as well as remaining the most searched-for fuel type on our marketplace, our Retail Price Index does show a small month-on-month decline for the first time in eight months. It’s too early to tell whether this is an emerging trend or not, so we will continue to monitor prices closely.”

What are the alternatives to diesel?

Before considering the alternatives you need to weigh up exactly what you need the car for. The absolute prerequisite for choosing diesel is if you expect to do annual mileages of at least 10,000 miles.

Diesels are unsuited for short hop work because they need long distances to return anything near their claimed combined consumption figures and also to generate sufficient energy to burn off soot in their diesel particulate filters (DPF). A common cause of diesel car failures is blockages to their DPFs, requiring costly repair work.

Petrol is the most obvious alternative to diesel, with carmakers now delivering some outstanding downsized engines offering lower emissions, more horsepower and diesel-rivalling fuel economy.

Electric plug-ins are only suited to relatively short hop usage and require somewhere at home where you can easily recharge overnight. Recent years have seen improvements in ranges with the Nissan Leaf achieving a claimed 235 miles and the Renault Zoe 250 miles. However, these are optimal figures achieved in laboratory conditions. Real world stop-start driving can severely reduce these ranges especially once the heating or air-conditioning are switched on.

The best compromises are any number of petrol or diesel hybrids, from the Toyota Prius to the Mercedes-Benz C 300h, which remove the issue of range anxiety and deliver some outstanding fuel economy. It’s also worth looking at plug-in hybrids (PHEV) such as the Mitsubishi Outlander or Kia Optima, which are low-emission hybrids boosted with batteries that can be recharged from the mains to deliver pure electric power.

So, should I still consider buying a diesel car?

If it’s a new car and your annual mileage covers a lot of long journeys, then yes. It will be fitted with the latest Euro-6 type engine and will be high on fuel economy and low on emissions. If you are buying used then factor in that models registered before September 2015 may have older generation Euro-5 engines which, at some stage in the future, are likely to be the next to be scrutinised by the government and local authorities.