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Expert Rating

Jaguar I-Pace

(2018 - present)

Expert Rating

New car score:

72
%
A

Used car score:

66
%
B

Expert Rating report card

Media Rating:

81
%
A

Safety Rating:

69
%
C

Eco Rating:

100
%
A

Reliability Rating:

-

Running Costs:

53
%
D

How are our Expert Rating scores calculated?

Expert Rating

New car score:

72
%
A

Used car score:

66
%
B

Expert Rating report card

Media Rating:

81
%
A

Safety Rating:

69
%
C

Eco Rating:

100
%
A

Reliability Rating:

-

Running Costs:

53
%
D

Summary


The Jaguar I-Pace is an electric medium-size SUV/crossover vehicle. It is the first electric vehicle from Jaguar, and is not based on any other model in the Jaguar Land Rover family.

The I-Pace has received very good to outstanding reviews from the UK motoring media, as well as many awards – including the 2019 World Car of the Year. However, it’s built by a third-party company in Austria, rather than here in one of Jaguar’s UK factories, so it doesn’t get one of The Car Expert’s ‘Best of British’ badges.

The Jaguar I-Pace has been particularly praised for being a brand-new design, rather than adapted from a normal petrol or diesel vehicle, and is generally considered to be one of the best electric cars currently on sale – albeit one of the most expensive.

Jaguar has announced that it will cease production of the I-Pace (along with almost every other model in its range) before the end of 2024, ahead of a complete relaunch of the brand in 2025.

As of August 2024, the Jaguar I-Pace has a New Car Expert Rating of A with a score of 72%.

I-Pace highlights

  • Great battery range
  • Sports car performance
  • Plenty of cabin space
  • Polished and practical interior trim
  • Excellent safety features

I-Pace lowlights

  • Infotainment lags behind competitors
  • Slightly firm ride comfort
  • Expensive when compared to alternatives
  • Poor rear visibility

Key specifications


Body style: Medium-sized SUV/crossover
Powertrain: electric
Price: From £65,245 on-road

Launched: Summer 2018
Last updated: Winter 2022/23
End of production: Late 2024


Media reviews


Reviews, road tests and comparisons from across the UK automotive media. Click any of the boxes to view.

The Car Expert

+

Auto Express

+

Autocar

+

Car

+

Carbuyer

+

Carwow

+

Daily Mail

+

Discover EV

+

Evo

+

Green Car Guide

+

Heycar

+

Honest John

+

Motoring Research

+

Move Electric

+

Parkers

+

The Sun

+

The Sunday Times

+

The Telegraph

+

Top Gear

+

What Car?

+

Safety rating


Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: December 2018
Read the full Euro NCAP review

Adult protection: 91%
Child protection: 81%
Vulnerable road users: 73%
Safety assist: 81%

More safety recognition

Eco rating


Independent economy and emissions ratings from Green NCAP

No eco rating

As of August 2024, the Jaguar I-Pace has not been lab tested by Green NCAP. If the I-Pace is selected for assessment, we will publish the results here.

Reliability rating

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Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

The Jaguar I-Pace has a better-than-average reliability rating, according to data provided exclusively to The Car Expert by our commercial partner, MotorEasy. However, it should be noted that this is based on a very small number of cars at this time, so this could shift quite significantly over coming months and years.

In terms of consumer reliability surveys (as opposed to directly measured reliability data), in a 2020 What Car? survey of the 50 most reliable cars in the UK up to eight years old, the Jaguar I-Pace ranked equal 31st and was the highest-ranked electric vehicle. On the other hand, What Car? also decided in 2021 that the I-Pace was the 22nd most unreliable car up to five years old.

Running cost rating

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Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Battery rangeAverageScoreVariationScore
EV models279 milesB277 – 292 milesA – B
Electrical efficiencyAverageScoreVariationScore
EV models3.1 m/KWhE3.1 – 3.4 m/KWhE – E
Insurance groupAverageScoreVariationScore
All models50F47 – 50D – F
Service and maintenanceCostScore
Year 1£444D
Year 2£757C
Year 3£1,133C
Year 4£1,281C
Year 5£1,748C
Overall£5,363C

The Jaguar I-Pace is a relatively expensive car to own and run, according to whole-life cost numbers provided exclusively to The Car Expert by our data partner, Clear Vehicle Data.

It’s electrical efficiency (the EV equivalent of miles per gallon for a petrol or diesel car) is quite poor, and insurance premiums are likely to be significantly higher than the average car as well.

That said, an official battery range of 279 miles (which varies from 277 miles to 292 miles, depending on which model you choose) is above average. So you shouldn’t need to worry about running out of charge in normal day-to-day driving.

Recalls


Official DVSA safety recalls that have been issued for the Jaguar I-Pace

Date: April 2024
Recall number: R/2024/120
Model types: All
Build dates: 02/2018 to 09/2019
Number of vehicles affected: 264
Defect: On affected vehicles the traction battery packs manufactured between 23 April 2018 and 15 March 2019 are exposed to multiple technical issues that have shown to contribute to an elevated risk of thermal overload.
Remedy: The traction battery pack will be replaced with a new pack or the vehicle will be re-acquired from the customer.

Date: February 2024
Recall number: R/2024/023
Model types: All
Build dates: 09/2023 to 10/2023
Number of vehicles affected: 70
Defect: On affected vehicles a crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance.
Remedy: Drilling a hole at either end of the crack and installation of an additional aluminium plate if a crack is present.

Date: March 2024
Recall number: R/2024/034
Model types: All
Build dates: 06/2018 to 09/2020
Number of vehicles affected: 7
Defect: On affected vehicles the fasteners for the battery module to module electrical connecting busbars may not be sufficiently secure.
Remedy: The busbar fixings will be inspected and as required new components installed.

Date: October 2023
Recall number: R/2023/297
Model types: All
Build dates: 08/2017 to 06/2023
Number of vehicles affected: 1,319
Defect: On certain vehicles recall R/2023/154 has been incorrectly completed. As a result the correct software was not downloaded to the vehicles concerned. Incorrectly repaired vehicles will continue to have a risk of vehicle thermal overload condition.
Remedy: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status.

Date: October 2023
Recall number: R/2023/227
Model types: All
Build dates: 06/2020 to 01/2022
Number of vehicles affected: 15
Defect: On affected I-Pace vehicles without heated front windscreen, the High Voltage Coolant Heater (HVCH) can fail to operate and will not provide windscreen defrosting capability.
Remedy: Replace the high voltage coolant heater.

Date: June 2023
Recall number: R/2023/154
Model types: All
Build dates: 08/2017 to 06/2023
Number of vehicles affected: 26,137
Defect: On affected Jaguar I-Pace vehicles, there is a risk of high voltage battery pack assembly thermal overload. A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage.
Remedy: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status that indicates where the battery contains conditions which may lead to thermal overload condition.

Date: April 2023
Recall number: R/2023/065
Model types: All
Build dates: 04/2018 to 01/2020
Number of vehicles affected: 9
Defect: On certain vehicles the EV battery condition may be degraded. A degraded EV battery may give rise to an elevated risk of thermal overload in extreme cases this may lead to a vehicle fire.
Remedy: Replacement of the traction battery and associated components.

Date: February 2020
Recall number: R/2020/041
Model types: All
Build dates: 04/2019 to 07/2019
Number of vehicles affected: 6
Defect: The fasteners on the right hand front seat frame may be missing or incorrectly assembled.
Remedy: Replace the right hand front seat.

Date: May 2019
Recall number: R/2019/140
Model types: All
Build dates: 08/2017 to 04/2019
Number of vehicles affected: 3,099
Defect: Vehicles may not comply with EU 13H braking regulations.
Remedy: Install software upgrade.

As of August 2024, there have been nine DVSA vehicle safety recalls on the Jaguar I-Pace. These cover various different software, structural, manufacturing and battery issues.

Not all vehicles are affected by recalls. You can check to see if your car is included in any of the above recalls by visiting the DVLA website or contacting your local Jaguar dealer.

If your car is affected by a recall, the vehicle must be repaired and you should not be charged for any work required. If you are buying a used I-Pace, you should insist that any outstanding recall work is completed before you take delivery of the vehicle.

Awards


Trophies, prizes and awards that the Jaguar I-Pace has received

2023

  • Carbuyer Awards – Best Used Large Electric Car

2022

  • Carbuyer Awards – Best Used Large Electric Car
  • What Car? Electric Awards – Best Used Luxury SUV

2021

  • Auto Trader New Car Awards – New Car of the Year
  • Carbuyer Awards – Best Large Electric Car
  • DieselCar & EcoCar Top 50 – Best Electric Luxury SUV
  • Electrifying.com Awards – Best Premium Car
  • Fleet World Awards – Best EV Medium SUV
  • What Car? Electric Awards – Best Used Luxury SUV

2020

  • Carbuyer Awards – Best Large Electric Car
  • DieselCar & EcoCar Top 50 – Best Electric Luxury Car
  • What Car? Awards – Best Large Electric Car, £60K – £70K
  • What Car? Electric Awards – Best Luxury SUV

2019

  • World Car AwardsWorld Car of the Year + World Green Car + World Car Design of the Year
  • European Car of the Year
  • UK Car of the Year Awards – Car of the Year + Best Executive Car
  • What Car? Awards – Best electric car over £60,000
  • Towcar of the Year Awards – Winner, Caravan Weight under 1150kg + Alternatively Fuelled categories
  • DieselCar & EcoCar Top 50 – Best Electric Car

2018

  • Scottish Car of the Year
  • BBC Top Gear Magazine Awards – EV of the Year
  • Auto Express AwardsCar of the Year + Premium Electric Car of the Year
  • News UK motoring awardsSunday Times Car of the Year
  • Autocar Awards – Game-changer
  • DrivingElectric Awards – Best Large Electric Car
  • Pocket-lint Gadget AwardsBest Car
  • T3 Technology AwardsBest Car
  • What Car? Awards – Most anticipated new car

Similar cars


If you’re looking at the Jaguar I-Pace, you might also be interested in these alternatives

Audi Q8 e-tron | BMW iX3 | Ford Mustang Mach-E | Genesis GV60 | Lexus RZ | Maserati Grecale Folgore | Mercedes-Benz EQC | Polestar 2 | Porsche Macan Electric | Tesla Model Y

More information


More news, reviews and information about the Jaguar I-Pace at The Car Expert

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Jaguar stops new car sales ahead of 2026 re-launch

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Jaguar issues I-Pace recall over potential brake issue

Jaguar issues I-Pace recall over potential brake issue

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Electric car market flat due to long waiting times

Jaguar I-Pace completes set with World Car of the Year title

Jaguar I-Pace completes set with World Car of the Year title

Jaguar I-Pace wins European Car of the Year prize

Jaguar I-Pace wins European Car of the Year prize

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The Jaguar I-Pace has received many outstanding reviews from the UK motoring and technology media, as well as winning several awards.Jaguar I-Pace