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Expert Rating

Volkswagen Polo

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Expert Rating

Volkswagen Polo

(2017 - present)

    Summary


    The Volkswagen Polo is a small supermini-class five-door hatchback. The current model was launched at the end of 2017 and has become one of the best-selling cars in the UK.

    The Volkswagen Polo has received generally good scores from the UK media, but there is more variation between the best and worst scores than for the Ford Fiesta. It is generally praised for high levels of build quality and general refinement. As of June 2022, the Polo holds an Expert Rating of 77%, which makes it one of the top-ranked small cars on sale.

    There is a hot-hatch version called the Polo GTI, which has a 68% rating that the regular Polo easily surpasses, most reviewers concluding that the Volkswagen Polo’s mild-mannered maturity is not the perfect fit for a hot hatch spin-off model.

    The Polo’s Reliability has been questionable. In its 2021 reliability survey, What Car? ranked the Volkswagen Polo second-worst for small cars, above only the Ford Fiesta, and the eighth-worst reliable new car on sale. This was a fall from 2020, where it had been ranked 15th out of 22 cars.

    A facelifted model arrived in the UK in Autumn 2021, with minor upgrades to trims and specifications.

    Key specifications


    Body style: Five-door hatch
    Engines: petrol, diesel
    Price: From £18,855 on-road

    Launched: Winter 2017/18
    Last updated: Autumn 2021
    Updated model due: TBA


    Media reviews


    Reviews, road test and comparisons from across the UK automotive media. Click any of the boxes to view.

    The Car Expert

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    Auto Express

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    Autocar

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    Car

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    Car Keys

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    Carbuyer

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    Carwow

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    Company Car Today

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    Honest John

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    Motoring Research

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    Motors.co.uk

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    Parkers

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    The Sun

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    The Sunday Times

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    Top Gear

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    What Car?

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    Which?

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    Safety rating


    Independent crash test and safety ratings from Euro NCAP

    Overall score: 5 stars
    Date tested: March 2022
    Read the full Euro NCAP review

    Adult protection: 94%
    Child protection: 80%
    Vulnerable road users: 70%
    Safety assist: 70%

    Notes on safety rating

    The Volkswagen Polo was originally tested by Euro NCAP in November 2017 and awarded a five-star rating. The facelifted 2021 Polo was tested in early 2022, which saw it awarded a fresh five-star rating in Euro NCAP’s tougher new tests.

    Eco rating


    No eco rating

    As of June 2022, the Volkswagen Polo has not been lab tested by Green NCAP. If the Polo is selected for assessment by Green NCAP, we will publish the results here.

    Reliability rating

    MotorEasy logo 600x167

    The Volkswagen Polo has a good reliability score of 64% as of June 2022, according to exclusive extended warranty data provided to The Car Expert by our partner MotorEasy. This covers both the current-generation Polo range and previous models.

    There’s no one area of concern for the Polo, with a number of claims across electrical systems, braking systems and suspension systems. Suspension repairs are more expensive than average, with an average repair cost of more than £800. Also of note are a few gearbox problems, for which the average repair bill was more than £1,100.

    If you’re looking at buying a used Volkswagen Polo, make sure any extended warranty you purchase covers all of these potential problem areas.

    Awards


    Trophies, prizes and awards that the Volkswagen Polo has received

    2020

    • What Car? Awards – Best Small Car

    2019

    • UK Car of the Year Awards – Best Supermini
    • What Car? Awards – Best Small Car
    • Carwow Awards – Little Legend Award
    • Company Car Today CCT100 Awards – Best Supermini

    2018

    • World Car of the Year Awards – World Urban Car of the Year
    • FirstCar Awards – Safe Car of the Year
    • Tow Car Awards – Best Ultralight Tow Car
    • Carwow Awards – Little Legend Award

    Similar cars


    If you’re looking at the Volkswagen Polo, you might also be interested in these alternatives

    Audi A1 | Citroën C3 | Dacia Sandero | Ford Fiesta | Honda Jazz | Hyundai i20 | Kia Rio | Mazda 2 | MG 3 | Mini hatch | Mitsubishi Mirage | Nissan Micra | Peugeot 208 | Renault Clio | SEAT Ibiza | Skoda Fabia | Suzuki Swift | Toyota Yaris | Vauxhall Corsa

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    Best car rankings

    The top cars in every category

    The Car Expert has the ultimate ranking of the best and worst new cars on sale, based on scores from 30 of the top UK motoring websites. We'll be adding more cars and more lists all the time, so keep checking back for the latest results.

    Volkswagen PoloThe Volkswagen Polo has received generally good media reviews, with praise for its high levels of build quality and general refinement.