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Expert Rating

Volkswagen Golf

(2020 - present)

Expert Rating

New car score:

74
%
A

Used car score:

72
%
A

Expert Rating report card

Media Rating:

75
%
B

Safety Rating:

88
%
A

Eco Rating:

79
%
A

Reliability Rating:

59
%
C

Running Costs:

70
%
B

Warranty Rating:

28
%
D

How are our Expert Rating scores calculated?

Expert Rating

New car score:

74
%
A

Used car score:

72
%
A

Expert Rating report card

Media Rating:

75
%
B

Safety Rating:

88
%
A

Eco Rating:

79
%
A

Reliability Rating:

59
%
C

Running Costs:

70
%
B

Summary

The Volkswagen Golf is a five-door family hatchback, available in petrol, diesel or plug-in hybrid formats. The current model is the eighth generation and was launched in late 2019. It arrived in the UK in summer 2020 and received a mid-life update in summer 2024.

Unlike earlier versions of the Golf, there is no three-door hatchback version. An estate model joined the range in 2021, while performance models like the GTI, GTE and GTD arrived in the second half of 2020. There’s no electric e-Golf this time around, as the new Golf-sized Volkswagen ID.3 becomes the electric alternative to a petrol or diesel Golf.

Initial reviews of the new Volkswagen Golf at the international launch were very positive, although the overall rating dropped back by several points once more local reviews of UK-spec cars were published in recent months.

The Golf has received praise for being better to drive than its acclaimed predecessor, although its ‘all-digital’ interior has received generally poor reviews from almost all reviewers for not being anywhere as user-friendly as previous models.

As of December 2025, the Volkswagen Golf holds a New Car Expert Rating of A, with a score of 74%. It scores top marks for its excellent media reviews, five-star Euro NCAP safety rating and low CO2 emissions, while running costs are also good. However, Volkswagen’s new car warranty coverage is poor.

Golf highlights

  • Great ride comfort
  • Excellent safety standards
  • Better handling and refinement than the old Golf
  • A number of efficient engines to choose from
  • Packed with on-board tech

Golf lowlights

  • Fiddly infotainment system
  • Rivals are more spacious
  • Polarising front-end styling
  • Interior trim lacks premium feel
  • Alternatives have more boot space

Key specifications

Body style: Medium hatchback and estate
Engines: petrol, diesel, plug-in hybrid
Price: From £28,895 on-road

Launched: Autumn 2019
Last updated: Summer 2024
Replacement due: TBA

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

Featured reviews

More reviews

The Car Expert

Auto Express

Auto Trader

Business Car

Car

Carbuyer

Company Car Today

Daily Mirror

Fleetworld

Honest John

Motoring Research

Motors

Parkers

The Sun

The Sunday Times

The Telegraph

Top Gear

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: October 2025
Read the full Euro NCAP review

Adult protection: 80%
Child protection: 86%
Vulnerable road users: 85%
Safety assist: 79%

The Volkswagen Golf was originally tested by Euro NCAP back in 2019, being awarded a five-star rating. The facelifted model was re-tested in October 2025 under the latest – tougher – Euro NCAP protocols, where it retained its five-star score.

Eco rating

Independent economy and emissions ratings from Green NCAP

Model tested: 1.4-litre petrol/electric plug-in hybrid GTE

Overall score: 3.5 stars
Date tested: November 2021
Read the full Green NCAP review

Clean Air Index: 6.2 / 10
Energy Efficiency Index: 6.2 / 10
Greenhouse Gas Index: 5.6 / 10

Model tested: 1.5-litre petrol manual

Overall score: 3.5 stars
Date tested: February 2021
Read the full Green NCAP review

Clean Air Index: 6.2 / 10
Energy Efficiency Index: 6.9 / 10
Greenhouse Gas Index: 5.3 / 10

Both the 1.5-litre petrol and plug-in hybrid GTE models received 3.5-star ratings from Green NCAP in 2021. These are solid ratings for petrol (or predominantly petrol) cars, and it’s interesting that the plug-in hybrid GTE shows little eco benefit over the regular petrol engine in the Green NCAP testing process.

Running cost rating

Clear Vehicle Data logo close crop

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumptionAverageScore
Petrol models51 mpgC
Diesel models61 mpgA
CO₂ outputAverageScoreVariationScore
Petrol models124 g/kmB
Diesel models121 g/kmB
Plug-in hybrid models7 g/kmA
Battery rangeAverageScoreVariationScore
Plug-in hybrid models85 milesC
Insurance groupAverageScoreVariationScore
All models22B
Service and maintenanceCostScore
Year 1£149A
Year 2£435A
Year 3£717A
Year 4£958B
Year 5£1,288B
Overall£3,547B

The Volkswagen Golf has a very good set of running cost scores, according to data provided exclusively to The Car Expert by Clear Vehicle Data.

Fuel consumption is good to excellent, depending on whether you’re driving a petrol, diesel or plug-in hybrid model. Emissions levels are also impressive – although this is Volkswagen, the world’s most infamous emissions cheaters, so who knows if you can trust their latest numbers…

Insurance and servicing costs should also be very competitive for the first five years of ownership.

Reliability rating

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Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

As of June 2025, the Volkswagen Golf has a fairly average overall reliability score, according to exclusive extended warranty data provided by our partners at MotorEasy. However, this applies to all Golf models in MotorEasy’s database, so will be a combination of the current Mk8 and the previous Mk7 (pre-2020).

The average repair cost of £570 is also about average – but much more than the cost of a used car warranty, which is certainly worth bearing in mind.

The majority of problems with the Golf relate to the engine or suspension, and although engine repairs usually cost around £900, suspension issues fortunately tend not to be too expensive with an average repair cost of about £240. Gearbox problems are expensive, at more than £1,300, but the good news is that these are relatively rare.

If you’re looking at a used Volkswagen Golf, make sure any extended warranty cover you purchase covers all of these potential problem areas.

Warranty rating

New car warranty information for the Volkswagen Golf

Overall ratingD28%
Petrol or diesel modelsE15%
Electric or hybrid modelsC50%
New car warranty duration3 years
New car warranty mileage60,000 miles
Battery warranty duration8 years
Battery warranty mileage100,000 miles

Volkswagen’s new car warranty is pretty much the bare minimum offered by car manufacturers in the UK, and worse than rival brands in a similar price bracket as the Golf. The duration is three years, with a limit of 60,000 miles, which is pretty basic. Some rivals offer up to seven years of cover.

In addition to the standard new car warranty, the Golf plug-in hybrid version has an eight-year/100,000-mile warranty for the battery components.

Warranty on a used Volkswagen Golf

  • If you are buying an ‘Approved Used’ Volkswagen Golf from an official Volkswagen dealership, you will get a minimum 12-month warranty included.
  • If you are buying a used Volkswagen Golf from an independent dealership, any warranty offered will vary and will probably be managed by a third-party warranty company.
  • If you are buying a used Volkswagen Golf from a private seller, there are no warranty protections beyond any remaining portion of the original new car warranty.

If you’re looking to buy any used car that is approaching the end of its warranty period, a used car warranty is usually a worthwhile investment. Check out The Car Expert’s guide to the best used car warranty providers, which will probably be cheaper than a warranty sold by a dealer.

Recalls

Official DVSA safety recalls that have been issued for the Volkswagen Golf

Date: January 2024
Recall number: R/2024/014
Model types: All
Build dates: 03/2020 to 08/2022
Number of vehicles affected: 26,721
Defect: On certain vehicles with electromechanical brake servo and DSG (Direct Shift Gearbox) of a limited production period, there is a possibility that a heat protection mat was incorrectly fitted. In individual cases, the brake fluid reservoir can melt and cause a brake fluid leak into the engine compartment.
Remedy: A check of the installation of the heat protection mat on affected vehicles will be conducted. If necessary, the correct heat shield condition will be restored, and in a damage case, the damaged components will be replaced.

Date: April 2022
Recall number: R/2022/086
Model types: All
Build dates: 01/2019 to 02/2022
Number of vehicles affected: 1,868
Defect: The fuse in the high-voltage system of plug-in hybrid vehicles was, in some cases, produced with too little so-called fire sand.
Remedy: An additional protective insulating mat is to be fitted to the switching unit for the high-voltage battery.

Date: March 2022
Recall number: R/2022/074
Model types: All
Build dates: 09/2020 to 02/2022
Number of vehicles affected: 7,579
Defect: Engine compartment covers were fitted that, regardless of use (very sporty driving style or poor road condition) and operating period, could come loose from their attachment.
Remedy: On all affected vehicles, the engine compartment cover has to be removed.

Date: September 2021
Recall number: R/2021/320
Model types: All
Build dates: 01/2019 to 05/2021
Number of vehicles affected: 145
Defect: The bolted connection of the pull rod between the electromechanical brake servo and brake pedal may come loose, resulting in a loss of all service braking ability.
Remedy: Vehicles are not to be driven, and the bolted connection of the input rod between the electromechanical brake servo and brake pedal must be checked and, if necessary, retightened.

Date: February 2021
Recall number: R/2021/320
Model types: All
Build dates: 09/2020
Number of vehicles affected: 124
Defect: Faulty crash sensors for airbag and restraint systems may have been fitted in the front doors.
Remedy: The crash sensors in the front doors are to be checked and, if necessary, replaced.

Date: June 2020
Recall number: R/2020/176
Model types: All
Build dates: 03/2020 to 05/2020
Number of vehicles affected: 4,630
Defect: The e-call service may not function.
Remedy: Update the Online Control Unit software on affected vehicles.

As of September 2024 (our most recent data point), there have been six DVSA vehicle safety recalls on this generation of the Volkswagen Golf range to address different issues.

Not all vehicles are affected by recalls. You can check to see if your car is included in any of the above recalls by visiting the DVLA website or contacting your local Volkswagen dealer.

If your car is affected by a recall, the vehicle must be repaired and you should not be charged for any work required. If you are buying a used Golf, you should insist that any outstanding recall work is completed before you take delivery of the vehicle.

Security rating

Thatcham Research 600x300

Independent vehicle theft and security ratings from Thatcham Research

Rating: Superior | Good | Basic | Poor | Unacceptable
Relay Attack: Fail

Date: 2019

The Volkswagen Golf automatically scored a ‘Poor’ security rating from Thatcham because it is susceptible to a relay attack. This is a popular form of vehicle theft where thieves intercept the signal from your car key – even if it’s inside your house – then use it to remotely open and start the car.

Awards

Trophies, prizes and awards that the Volkswagen Golf has received

2025

  • Autotrader Awards – Best car for new drivers

2024

  • News UK Motor Awards – Sunday Times Legend Car + The Sun Legend Car

2022

  • Auto Express Awards – Best Used Family Car
  • Motor Trader Awards – Best Used Car

2021

  • Fleet News Awards – Best Lower Medium Car

2020

  • News UK Motor Awards – Sunday Times Car of the Year + Best Family Car
  • Auto Trader Awards – Best Car for Long Distances

Similar cars

If you’re looking at the Volkswagen Golf, you might also be interested in these alternatives

Current models: Citroën C4 | Audi A3 | BMW 1 SeriesFord Focus | Honda Civic | Hyundai i30 | Kia Ceed | Mazda 3 | Mercedes-Benz A-Class | Peugeot 308 | SEAT Leon | Skoda OctaviaSkoda Scala | Suzuki SwaceToyota Corolla | Vauxhall Astra

Discontinued models: Alfa Romeo Giulietta (2010 to 2021) | Citroën C4 Cactus (2014 to 2021) | Fiat Tipo (2016 to 2024) | Honda Civic (2017 to 2022) | Mini Countryman (2017 to 2024) | Peugeot 308 (2014 to 2021) | Renault Megane (2016 to 2022)Skoda Octavia (2013 to 2019) | Vauxhall Astra (2015 to 2021)

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Media reviews of the new Volkswagen Golf have been positive, although its Expert Rating is currently lower than the previous model.Volkswagen Golf