Summary
The Mercedes-Benz A-Class is a medium-sized hatchback and saloon model. The current generation was launched in the middle of 2018 and has quickly become one of the best-selling cars in the UK.
A saloon version joined the range in the middle of 2019, which has not been offered in previous generations. There is also a pair of hot-hatch performance model available called the Mercedes-AMG A 35 and the even-faster Mercedes-AMG A 45.
The Mercedes-Benz A-Class has received generally good scores from most UK media sources, with most rating the entry-level models slightly higher and performance-oriented titles slightly lower. Scores for the hatchback and saloon models are very similar, which is not surprising.
A facelifted A-Class range arrived in the UK in late 2022. It consists of minor visual and trim updates, as well as improvements to the car’s infotaiment system.
As of February 2024, the A-Class has an Expert Rating of A, with a score of 75%. That puts it towards the top end of the medium car class in our Expert Rating Index.
A-Class highlights
- Superb interior trim
- Intuitive infotainment system
- Great build quality and refinement
- Plenty of space in the front
- Wide range of variants to choose from
A-Class lowlights
- Rather rigid ride quality
- Rivals have more powerful engines
- Cramped in the rear
- Alternatives have more boot space
- Dead last in reliability rankings
Key specifications
Body style: Five-door hatch and four-door saloon
Engines: petrol, diesel, plug-in hybrid
Price: From £31,905 on-road
Launched: Summer 2018
Last updated: Autumn 2020
Next update due: Winter 2022/23
Image gallery
Media reviews
Reviews, road test and comparisons from across the UK automotive media. Click any of the boxes to view.
The Car Expert
“For the image-conscious and tech-focused buyer, there may not be a better car on sale today.”
Read review
Auto Express
Model reviewed: Hatchback range
Score: 8 / 10
“The Mercedes-Benz A-Class is a premium hatch that is full of quality, with great on-board technology and a range of frugal engines.”
Author: Ellis Hyde, Dean Gibson
Read review
Model reviewed: 2023 facelift range overview
Score: 8 / 10
“The A 200 is the one to go for in the revised Mercedes-Benz A-Class range, with claimed emissions and economy that match the entry-level A 180’s, but also a much-needed boost in performance.” (Dean Gibson)
Read review
Model reviewed: Plug-in hybrid A 250 e AMG Line Premium
Score: 8 / 10
“The numbers alone make the A 250 e hugely appealing as a company car, while the fuel savings and fantastic interior will be just as tempting for private buyers. We hope that the quality issues our test car suffered were an isolated thing, but we would prefer a slightly more forgiving ride. Even so, this PHEV remains one of the highlights of the Mercedes-Benz A-Class range.”
Read review
Model reviewed: Saloon range
Score: 8 / 10
“Thanks to its beautiful interior and conventional three-box body, the A-Class Saloon feels like a proper mini Mercedes.”
Read review
Model reviewed: A 180 SE
Score: 8 / 10
“Quality is excellent; the doors shut with that characteristic Mercedes thud, and the dash is covered in squashy plastics.”
Read review
Auto Trader
Model reviewed: (2023)
Score: 9 / 10
“Mercedes’ posh Golf alternative gets an update, the already impressive onboard tech in the A-Class is now even better than before.”
Read review
Model reviewed: Hatchback range
Score: 7 / 10
“The Mercedes A-Class has become one of the most desirable small family cars in Britain. And with sharp looks and a beautiful interior, this latest version is giving rivals like the BMW 1 Series and Audi A3 plenty to think about.”
Read review
Autocar
Model reviewed: 2023 update
“Significant progress for a keen-handling and efficient premium hatch, although the updated Mercedes-Benz A-Class ought to be class leading for the money.”
Read review
Model reviewed: A180 AMG Line Premium
Score: 8 / 10
“With its blend of premium appeal, classy looks and a relatively polished driving experience, the Mercedes-Benz A-Class A180 has as good a chance as any of its traditional rivals as the ICE car faces its twilight years.”
Read review
Model reviewed: 1.3-litre petrol-electric plug-in hybrid A250e hatchback AMG Line Premium
Score: 6 / 10
“Those still waiting to dip a toe into the world of electromobility could do a lot worse than to dip it in the A250e’s direction. If you do, however, do so knowing you’ll be getting a car that misses at least as many dynamic standards expected of a £35,000 Mercedes as it hits.”
Read review
Model reviewed: Saloon range
Score: 7 / 10
“If you like the idea of a four-door but are put off by the restricted versatility of Mercedes-Benz CLA, the A-Class saloon could be for you. As with the latest A-Class hatchback, it is a car many are likely to consider on the strength of its outstanding interior alone.”
Read review
Model reviewed: A250 AMG Line Saloon
Score: 8 / 10
“Looks are of course subjective, but in its transformation to a saloon, the A-Class now oozes style on the outside as well as the inside.”
Read review
Model reviewed: A 220 AMG Line
Score: 8 / 10
“Least expensive 2.0-litre petrol A-Class is brisk, rounded and fairly refined. Probably the sweet spot of the ‘baby Benz’ range for savvy and keen drivers.”
Read review
Model reviewed: A 180 SE
Score: 8 / 10
“In A 180 SE trim, this is not only the least expensive A-Class but the least expensive Mercedes-Benz, and you’re asked to sacrifice very little from a well-rounded car for that privilege.”
Read review
Business Car
Model reviewed: 250e
Score: 8 / 10
“The current Mercedes-Benz A-Class was always a good car, but these changes certainly freshen
it up. It’s also disappointing that you can’t have the A250e as a hatch anymore and it’s more expensive than rivals.” (Martyn Collins)
Read review
Model reviewed: 1.3-litre petrol-electric plug-in hybrid automatic A 250e AMG Line Premium
Score: 9 / 10
“With 218hp in total, and the electric motor’s readily available torque, the A 250e accelerates very strongly when required, making for safe overtaking. The A-Class probably has the edge over its premium rivals in cabin design at the moment, too.”
Read review
Car
Model reviewed: 1.3-litre petrol/electric plug-in hybrid automatic A250e AMG Line hatchback
Score: 8 / 10
“There’s usuable electric range with the A250e, so much so that most people really could commute entirely on electric power alone and charge up while the car is at home overnight or at the office during the day.”
Read review
Model reviewed: Hatchback range
Score: 8 / 10
“As a first step onto a manufacturer’s ladder of cars, the new Mercedes-Benz A-class is a pretty darn good one. Mercedes has addressed many concerns surrounding the – hugely popular – previous generation model and bequeathed the 2018 car with an onslaught of clever tech and high-end interior design, not to mention improved driving manners.”
Read review
Model reviewed: Saloon range
Score: 8 / 10
“You might think you don’t need a premium compact saloon. But drive the Mercedes-Benz A-Class and you could well find yourself coming up with reasons why that’s exactly what you need. It’s very good.”
Read review
Car Keys
Model reviewed: 250 e plug-in hybrid 2021
Score: 8 / 10
“When it comes to a plug-in hybrid with the ability to give you low running costs, there are few better options than the Mercedes A 250 e.”
Read review
Model reviewed: 1.5-litre diesel manual A 180d hatchback
Score: 9 / 10
“The new Mercedes-Benz A-Class has set a benchmark for the next generation of premium hatchbacks, and one that may prove tough to crack for impending competitors. The latest tech fitted to it is seriously impressive, especially when you consider that you can’t even get some of it on cars twice the price.”
Read review
Carbuyer
Model reviewed: Hatchback range
Score: 8 / 10
“Hi-tech, well built, stylish and as comfortable and luxurious as it should be: the Mercedes A-Class is a great premium hatchback.” (Andy Goodwin)
Read review
Model reviewed: Saloon range
Score: 8 / 10
“The Mercedes A-Class saloon is full of the latest technology, but with a more conservative and slippery shape than the hatchback”
Read review
Carwow
Model reviewed: Saloon range
“The Mercedes A-Class Saloon offers more space than the CLA and a brilliant infotainment system, but its price is a bit steep.”
Read review
Model reviewed: Hatchback range
Score: 8 / 10
“The Mercedes A-Class is one of the most upmarket, high-tech small cars on sale, but some more old-fashioned alternatives are more affordable and better to drive.”
Read review
Company Car Today
Model reviewed: plug-in hybrid A250e AMG Line
“Undeniable leadership in terms of PHEV benefit-in-kind, and the A-Class’s other strengths of looks and cabin design and quality are present. The powertrain isn’t always the slickest though, and the small boot will be an issue for some.”
Read review
Model reviewed: A220 4Matic saloon AMG Line
“Niche addition that has almost the same whole-life cost as the hatch and which is marginally more efficient. It’s also less practical, however.”
Read review
Model reviewed: A220d AMG Line
“Punchy engine that offers decent performance and efficiency as well as lower company car tax than any rival.”
Read review
Model reviewed: 1.3-litre petrol automatic A200 AMG Line
Score: 8.1 / 10
“Strengths of residuals, efficiency, cabin design, quality and front-end styling all position the Mercedes-Benz A-Class very nicely in the premium lower medium sector.”
Read review
Daily Mail
“There’s so much that is just right that this car could have been designed and engineered by Goldilocks.”
Read review
Evo
Model reviewed: Range overview
Score: 7 / 10
“Now in its fourth generation, the Mercedes-Benz A-class is unrecognisable from the car that kicked things off two decades ago.”
Read review
Fleetworld
Model reviewed:
“Better mostly because it’s more comfortable, but it takes a P11d in excess of £30,000 to make the A-Class feel premium. Rivals do this better for less.”
Read review
Model reviewed:
“A new chapter in the fleet market has been written with the A-Class, because it signals that Mercedes-Benz is now a major, major player.”
Read review
Heycar
Model reviewed: Saloon range
Score: 9 / 10
“The Mercedes A-Class Saloon brings some sophistication to the A-Class line-up. It’s a good-looking car that will turn heads more than its more common hatchback relations and it’s a rival to cars like the BMW 2 Series Gran Coupe and Audi A3 Saloon.”
Read review
Model reviewed: Hatchback range
Score: 9 / 10
“The A-Class has come a long way since the early days. First introduced in 1997 as an upright scaled-down MPV-type model that was roomy, if a little unusual, it would gradually morph over the years into a more conventional prestige hatchback that would form the entry-point into the Mercedes-Benz club.”
Read review
Honest John
Model reviewed: Hatchback range
Score: 8 / 10
“It’s sophisticated and civilised on the road, it’s packed with technology, and the interior has proper wow-factor.”
Read review
Model reviewed: Saloon range
“Same engine line up as latest A-Class hatchback. Handsome small saloon.”
Read review
Parkers
Model reviewed: Saloon range
Score: 8.4 / 10
“The perfect premium saloon for those who feel a C-Class is too big”
Read review
Model reviewed: Hatchback range
Score: 8.2 / 10
“Impressive optional in-car tech, but prioritises style over substance”
Read review
The Sun
Model reviewed: Range overview
“Almost faultless inside and out – the Mercedes A-Class finally earns an A grade.”
Read review
The Sunday Times
Score: 8 / 10
“A very decent car, but it’s the design and tech that set it apart.”
Read review
The Telegraph
Model reviewed: 1.3-litre petrol/electric plug-in hybrid A 250e
Score: 4 / 10
“Expensive as a plug-in system is, this PHEV A-class makes a pretty good fist of saving fuel (as long as you plug it in) and feeling great to drive. What a shame the lack of traction and non-linear braking mar the whole experience.”
Read review
Top Gear
Model reviewed: Hatchback range
Score: 6 / 10
“Connectivity and interior layout takes priority over how it drives. For some, that’ll be perfect”
Read review
Model reviewed: 250 AMG Line
Score: 6 / 10
“Handsome thing it is too, resplendent here in AMG Line trim. Good proportions, a nice stance, not too big and unwieldy, compact. A good size.”
Read review
Model reviewed: 2.0-litre diesel automatic A 220d AMG Line
Score: 6 / 10
“It runs a 2.0-litre, four-cylinder turbodiesel engine, developing meaty numbers.”
Read review
What Car?
Model reviewed: Hatchback range
Score: 8 / 10
“Classy, comfortable, good to drive and packed with technology, the Mercedes-Benz A-Class stands among the best premium-badged options in the family car class.”
Author: Will Nightingale
Read review
Model reviewed: Saloon range
Score: 8 / 10
“The A-Class Saloon is comfortable, with sophisticated infotainment and a very attractive interior, and company car users will find the plug-in hybrid A250e enticing. Keen drivers may find the sportier Mercedes CLA a little more rewarding, though, and the Audi A3 Saloon has the edge on quality.”
Author: Will Nightingale
Read review
Safety rating
Independent crash test and safety ratings from Euro NCAP
Overall score: 5 stars
Date tested: October 2018
Read the full Euro NCAP review
Adult protection: 96%
Child protection: 91%
Vulnerable road users: 92%
Safety assist: 75%
More safety recognition
- Euro NCAP rated the new Mercedes-Benz A-Class as Best Small Family Car in 2018
- The Mercedes-Benz A-Class won the What Car? Car of the Year Awards 2019 Safety Award
- Thatcham Research rated the Mercedes-Benz A-Class as one of the ten safest new cars for 2019
Eco rating
Independent economy and emissions ratings from Green NCAP
Model tested: A 200 AMG Line petrol
Overall score: 3 stars
Date tested: February 2019
Read the full Green NCAP review
Energy Efficiency Index: 5.2 / 10
Model tested: 1.5-litre diesel automatic A 180d
Overall score: 2.5 stars
Date tested: February 2021
Read the full Green NCAP review
Energy Efficiency Index: 6.2 / 10
Greenhouse Gas Index: 3 / 10
Green NCAP has tested two versions of the Mercedes-Benz A-Class to date – one petrol and one diesel. The petrol scored a creditable three stars, which is one of the best results seen for a fossil-fuel car, while the diesel was not far behind on two-and-a-half stars.
These scores only apply to the specific engines and gearboxes shown above. You can’t draw any conclusions about other models in the range.
Reliability rating
Reliability data provided exclusively for The Car Expert by MotorEasy
Total claims: 223
Average repair cost: £551.76
Last updated: January 2024
Reliability score
All data based on MotorEasy average workshop costs for extended car warranty claims
The Mercedes-Benz A-Class is higher than average in its reliability score, according to warranty data provided exclusively to The Car Expert by our partner MotorEasy. This score and data cover both the current A-Class and previous (pre-2018) models.
The average repair cost of more than £550 is rather average for a mid-sized car but considerably more than the cost of a used car warranty, which is worth bearing in mind.
The most commonly reported faults to date have been with the car’s electrical system, which is a relatively cheap fix at less than £300. However, there have been a reasonable number of claims for engine and gearbox faults, which have an average repair bill of around £1,000 and £2,000 respectively.
Running cost rating
Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data
Fuel consumption | Average | Score | Variation | Score |
Petrol models | 45 mpg | C | 39 – 49 mpg | C – D |
Diesel models | 56 mpg | B | 44 – 63 mpg | A – C |
Plug-in hybrid models | 316 mpg | A | 217 – 353 mpg | A – A |
CO₂ output | Average | Score | Variation | Score |
Petrol models | 136 g/km | B | 132 – 165 g/km | A – C |
Diesel models | 132 g/km | A | 117 – 146 g/km | A – B |
Plug-in hybrid models | 20 g/km | A | 20 – 29 g/km | A – A |
Battery range | Average | Score | Variation | Score |
Plug-in hybrid models | 50 miles | D | 40 – 51 miles | C – D |
Insurance group | Average | Score | Variation | Score |
All models | 21 | A | 13 – 33 | A – C |
Service and maintenance | Cost | Score |
Year 1 | £231 | B |
Year 2 | £580 | B |
Year 3 | £1,060 | C |
Year 4 | £1,238 | B |
Year 5 | £1,663 | B |
Overall | £4,772 | B |
Running costs for the Mercedes-Benz A-Class are reasonable for the price of the vehicle, but more expensive than similarly-sized cars from other brands. This is based on data provided exclusively to The Car Expert by our commercial partner, Clear Vehicle Data.
Fuel consumption for petrol models is average, although diesels are better. The plug-in hybrid looks good on paper, but this is deceptive – every plug-in hybrid looks great in theory, but this is because of rubbish EU/UK government lab testing. You certainly won’t get 316 miles of driving from one gallon (4.5 litres) of fuel and a bit of electricity…
The battery range of the plug-in hybrid is surprisingly good, at 50 miles according to the official tests. That’s better than most plug-in hybrids, but you’ll still need to charge it almost daily to get best use out of the electric motor and battery. By comparison, an equivalent mid-size full EV would get more than 200 miles out of its battery so most households would only need to charge it once a week.
Scheduled servicing costs are quite good for the first five years, so you shouldn’t have to fork out too much for your annual service.
Awards
Trophies, prizes and awards that the Mercedes-Benz A-Class has received
2021
- Carbuyer Awards – Best Plug-in Hybrid (A 250e)
2020
- Carbuyer Awards – Best Small Company Car (A 250e)
- Auto Trader Awards – Best Car for New Drivers
- What Car? Electric Car Awards – Best Plug-In Hybrid Family Car (A 250e)
- Business Car Awards – Best Plug-In Hybrid (A 250e)
2019
- What Car? Awards – Safety Award + Best Family Car over £28,000 (A 250)
- Carbuyer Awards – Best Small Luxury Car
- Company Car Today Awards – Car of the Year + Premium Lower Medium Car of the Year
- Carwow Awards – Game-changer
2018
- Euro NCAP Best Cars of 2018 – Best Small Family Car
- BusinessCar Awards – Best Premium Compact Car
Similar cars
If you’re looking at the Mercedes-Benz A-Class, you might also be interested in these alternatives
Alfa Romeo Giulietta | Audi A3 | BMW 1 Series | Citroën C4 | Fiat Tipo | Ford Focus | Honda Civic | Hyundai i30 | Kia Ceed | Mazda 3 | Mini Countryman | Peugeot 308 | Renault Megane | SEAT Leon | Skoda Scala | Skoda Octavia | Toyota Corolla | Vauxhall Astra | Volkswagen Golf
More information
More news, reviews and information about the Mercedes-Benz A-Class at The Car Expert
Buy a Mercedes-Benz A-Class
If you’re looking to buy a new or used Mercedes-Benz A-Class, The Car Expert’s partners can help you find the right car
Buy a car online from your sofa.
We’ll deliver it. Find out more
Search less, live more. We make finding the right car simple. Find out more
Discover great deals available on both new and used cars. Find out more
Search for your next new or used car with Auto Trader. Find out more
Lease a Mercedes-Benz A-Class
If you’re looking to lease a new Mercedes-Benz A-Class, The Car Expert’s partners can help you find a competitive deal
Personal contract hire deals from Carparison Leasing. Find out more
Personal contract hire deals from Hippo Leasing. Find out more
Personal contract hire deals from Rivervale Leasing. Find out more
Personal contract hire deals from LeaseLoco. Find out more
Subscribe to a Mercedes-Benz A-Class
If you’re interested in a car subscription, The Car Expert’s partners can help (PS: What’s a car subscription?)