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Explained: What does “Full Service History” mean?

If you’ve ever been in the market for a used car, there’s a strong chance you’ve heard the term ‘full service history’ (or commonly FSH).

This is a desirable trait in any used car, and one that used car dealers use to catch the eye of potential buyers. But what does it mean, exactly? And is it worth paying extra for a car that has a full service history?

What is a full service history?

Fairly simply, a car with an FSH is one that has been maintained at every required interval since it was built, with work carried out either by a manufacturer directly or by an approved service centre.

Basically, the car has been serviced by an official dealership on time, every time. All regular work has been undertaken, as well as major items like cambelts when they fall due.

If a car has not been serviced on time, every time, or has been taken to a non-approved garage for a service, then it would be considered to have a partial service history.

When looking at any used car, you should demand to see its service history so you can verify for yourself that the service record is complete. If a single stamp is missing or has not been done by an official dealership, it’s not a full service history.


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What makes this so important?

Having an FSH means that a car has been maintained consistently to the standards outlined by the manufacturer when it rolled off the production line, with all of the required service tasks undertaken and all of the correct procedures followed.

It means that any parts used will be from manufacturer-approved sources and will match the exact specification of the original parts taken off the car, rather than third parties which may or may not match the original ones.

With modern cars being heavily controlled by the onboard computer systems that regulate almost every aspect of the vehicle, it also means that the software is kept up to date – just like your phone or home computer.

Car manufacturers are also increasingly designing cars that require specialist tools to be able to properly service the car. Some of this is due to very tight packaging of all the different components under the bonnet in modern cars, but it’s also likely that some of it is done deliberately to try and make life harder for non-approved garages.

All this means that a car with a full service history is likely to be in the best possible shape it can be.

A full service history as shown in the service books | The Car Expert

Is it worth paying extra for a car with a full service history?

Whenever you buy a used car, you are buying a vehicle that has been used and abused by someone else and there’s no way you can be 100% sure how well it has been looked after.

However, if the car has been fully maintained by an official dealership, it’s a sign that the car is more likely to be mechanically sound. It’s certainly not a guarantee, but it’s a good start.

If a car has a problem outside its warranty period, a manufacturer is more likely to contribute to the cost of repairs if the car has a full service history. However, it’s certainly not a given that a full service history will definitely help you out and it would be considered on a case-by-case basis.

You should only consider paying extra money for a used car with a full service history if it has been done by the manufacturer official service centres. If the servicing has been done by a non-approved garage, it’s not worth any extra money – regardless of what a car salesman tells you.

How much is a full service history worth?

While it’s certainly preferable to buy a car with a full service history by the manufacturer’s official dealerships, it’s impossible to put a set value on how much extra you should pay for a car that has it. Used car valuation experts HPI suggest that it won’t make a lot difference to cheaper or older cars, but can significantly affect newer or premium models.

If a car has been fully serviced by a reputable garage that knows the model and has the required tools to undertake all the work as prescribed by the manufacturer, then the mechanical condition of the car may be every bit as good. But you have to look a bit harder to ensure this is the case, rather than relying on the manufacturer’s own service standards.

If a car has a different garage stamping the book each time, or the services have not been done on time and every time, it’s a sign that the previous owner hasn’t shown too much care and probably doesn’t look after the car in other ways.

How can I maintain a full service history?

Service intervals can vary wildly depending on car, so check your owner’s handbook for more information. Some cars have a straightforward time or mileage service schedule, while other cars have a variable schedule that depends on how the car is driven.

When buying a car, you need to understand what the servicing schedule is so that you know when your next service will be due and what your costs are likely to be. All the information will be in your owner’s handbook, so make sure you read it closely.

How can I check my car’s service history?

Every car should come with a service book, marked out with stamps denoting the date of a car’s service and how many miles were covered at the time of the work being carried out. If you’re struggling to find it, they’re often bundled in the wallet that also includes the owner’s handbook.

Traditionally, a car’s service book would be stamped at every service, with the date and mileage noted down. However, most new cars now have a ‘digital service record’, which means that the data is stored on the manufacturer’s database and the service books are not stamped.

This has come about for a couple of reasons. Firstly, customers are notorious for forgetting to take their service books with them when they take the car in for a service so it can be difficult for a dealership or garage to know what work has been done and when.

Secondly, a detailed national database means that any dealer can pull up the details of all the work your car has had at any other authorised dealership across the country, rather than just a simple stamp to say it’s had a service of some sort.

Itemised car service record | The Car Expert
A workshop should always give you a detailed invoice and breakdown of all the work undertaken on your car during a service.

You should always be given an itemised invoice whenever your car is serviced, which lists exactly what work has been done and how much each job cost. Make sure you keep this information somewhere safe so you can refer to it again later if needed and so that it’s there when you want to sell the car.

If a dealer cannot produce a car’s full service history on the spot, assume it doesn’t have one. Excuses like: “We’re getting the service centre to send us the details”, or: “You should be able to get that from the main dealer” are not acceptable and are almost certainly lies.

What does FMSH mean? Or FPSH, or FASH, etc?

Dealers will often include the brand name in the service history acronym. So ‘FMSH’ could mean ‘Full Mercedes Service History’, for example. ‘FBSH’ might mean ‘Full BMW Service History’ and ‘FASH’ could be ‘Full Audi Service history’.

Like any car jargon, if you’re not sure what something in the advertisement or service book means, always ask the seller. Don’t assume that it will all be fine.

Mercedes-AMG A 35

Summary

The Mercedes-AMG A 35 is a performance version of the Mercedes-Benz A-Class by the company’s performance division, AMG. It was launched at the 2018 Paris motor show.

The A 35 model is a new addition to the Mercedes-AMG family, sitting between the regular Mercedes A-Class models and the range-topping A 45 model, the second-generation version of which joined the range in late 2019. It’s available as either a five-door hatchback or a four-door saloon, like the regular A-Class models.

The Mercedes-AMG A 35 has received good to very good reviews from the UK motoring media, with praise for its overall performance and high-quality interior. However, its price premium above the regular A-Class range has pulled its scores down accordingly.

The A 35 also suffers a bit in terms of media reviews by being not as fast and exuberant as the range-topping A 45 version, which journalists absolutely love. However, for normal customers handing over their own money, the A 35 is still exceptionally rapid. It’s also easier to live with, cheaper to run and more comfortable on a day-to-day basis. The styling is also slightly more toned down than the A 45, which plenty of customers will prefer.

As of March 2026, the Mercedes-AMG A 35 has a New Car Expert Rating of C, with a score of 59%. It has a good safety rating and reliability record, although its media reviews and CO2 emissions are only average, while its running costs are poor.

A 35 highlights

  • Cheapest member of the Mercedes-AMG line-up
  • Rapid straight-line performance
  • Refined, high-end interior trim
  • Innovative infotainment
  • Comfortable drive with good body control

A 35 lowlights

  • Not a very practical choice
  • Less driving appeal than A 45
  • More expensive than hot hatch rivals
  • Optional extras very pricey
  • Engine sounds a bit subdued

Key specifications

Body style: Mid-size hatch and saloon
Engine: petrol
Price: From £46,075 on-road

Launched: Winter 2018/19
Last updated: Winter 2022/23
Replacement due: TBA

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

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Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: October 2018
Date expired: January 2025
Read the full Euro NCAP review

Adult protection: 96%
Child protection: 91%
Vulnerable road users: 92%
Safety assist: 75%

The Mercedes-AMG A 35 has not specifically been crash tested by Euro NCAP, but it shares its safety rating with the overall A-Class range that scored five stars when it was tested in 2018.

Available as standard on the A 35 is automatic emergency braking, lane-keeping assistance and driver attention monitoring. Blind-spot monitoring is also available for an extra cost.

Eco rating

Independent economy and emissions ratings from Green NCAP

No eco rating

As of March 2026, the Mercedes-AMG A 35 has not been assessed by Green NCAP.

Reliability rating

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Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

The Mercedes-Benz A-Class family (including the AMG models) has a better-than-average reliability score, according to warranty data provided exclusively to The Car Expert by our partner MotorEasy. This score and data cover both the current generation and previous (pre-2018) models.

The average repair cost of more than £550 is rather average for a mid-sized car but considerably more than the cost of a used car warranty, which is worth considering.

The most commonly reported faults to date have been with the car’s braking and electrical systems, which have been relatively cheap to fix at less than £300. However, there have been a reasonable number of claims for engine and gearbox faults, which have an average repair bill of around £1,000 and £2,000, respectively.

What is more concerning, if you own an A-Class or are thinking about buying a used one, is that there have been (as of December 2024) an astonishing 44 separate recalls issued by the DVSA in the UK for the current-generation A-Class.

Running cost rating

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumptionAverageScore
Petrol models33 mpgD
CO₂ outputAverageScoreVariationScore
Petrol models192 g/kmD
Insurance groupAverageScoreVariationScore
All models34D
Service and maintenanceCostScore
Year 1£339D
Year 2£817D
Year 3£1,496E
Year 4£1,718D
Year 5£2,235D
Overall£6,605D

The Mercedes-AMG A 35 is faster and more luxurious than a regular A-Class, so its not surprising that it will cost you more to own and run as well. This is based on data provided exclusively to The Car Expert by our technical partner, Clear Vehicle Data.

Fuel consumption for petrol models is poor, while road tax will also hurt over the first five years as the A 35 is stung by the government’s additional tax on cars over £40K.

Insurance is actually pretty decent for an AMG model, but servicing costs over the first five years are significantly more expensive than a regular A-Class.

Awards

Trophies, prizes and awards that the Mercedes-AMG A 35 has received

2019

  • News UK Motor Awards – Hot Hatch of the Year

Similar cars

If you’re looking at the Mercedes-AMG A 35, you might also be interested in these alternatives

Audi RS 3 | BMW M135i | Cupra Leon | Ford Focus ST | Honda Civic Type R | Hyundai i30 N | Renault Megane RS | Volkswagen Golf R

More news, reviews and information about the overall Mercedes-Benz A-Class range at The Car Expert

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Mercedes-Benz A-Class (2012 to 2018)

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Mercedes-AMG A 45

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Aston Martin hypercar to be called Valhalla

Aston Martin has revealed that its next hypercar all be called the Valhalla.

Described until now as the AM-RB 003, the newcomer follows the tradition established by the previous Aston Martin Valkyrie by adopting the name from Norse mythology.

In the Norse tradition Valhalla was a great hall ruled over by the god Odin, where half of those killed in battle would spend the afterlife. It was deemed a great honour to die in battle, and the slain warriors who would travel to Valhalla were chosen by Valkyries.

The mid-engined, petrol-electric hypercar is being developed in conjunction with Red Bull Advanced Technologies, sister firm to the World Championship-winning Formula One team.

The Valhalla will make use of the technology and experience that Aston Martin gained from building the Valkyrie, but whereas the previous hypercar was specifically for track use, the newcomer will be track-focused but road legal.

Signature elements will be the lightweight construction methods, the body made solely from carbon-fibre, and what Aston Martin describes as “radical aerodynamics”.

Power will come from a turbocharged V6 petrol engine and a battery-electric hybrid system. Performance figures are yet to be revealed, Aston Martin quoting only the number of cars that will be built, which will be 500.

Emotional name

Announcing the name, Aston Martin Lagonda chief executive Andy Palmer, said: that Aston Martin model names always attract a lot of attention because they invariably capture an emotion or tell a story.

“In following the Valkyrie, we knew the Aston Martin Valhalla needed to make a strong statement of its own, yet also offer continuity and a clear connection,” he added. “Norse mythology contains such powerful language and rich storytelling it felt only right that the AM-RB 003 should follow the Valkyrie’s theme.”

Aston Martin Valkyrie the Car Expert
The Valhalla will sit alongside the Valkyrie seen here at the Geneva show. Photo: Andrew Charman

Four-door Gran Coupe completes BMW 8 Series range

BMW has unveiled the 8 Series Gran Coupe, a four-door variant completing the luxury flagship range.

The Gran Coupe will arrive in showrooms in September alongside the existing coupe and convertible models. It is bigger in most dimensions than its two-door coupe sibling, 23cm longer, 3cm wider and 6cm higher with a wheelbase stretched by 20cm.

The four-door variant is based on the same platform as the two-door models, but has had its chassis tuned specifically for its extra dimensions. Adaptive M sports suspension is fitted as standard.

Four versions will be available at launch. The 840i puts out 340hp from its straight six-cylinder petrol engine, and is available in rear or four-wheel-drive versions. The high-performance V8-engined M850i produces 530hp put through an all-wheel-drive powertrain and sending it through 62mph from rest in 3.9 seconds.

BMW 8 Series Gran Coupe The Car Expert

A diesel model is also available with 320hp and badged 840d. Like its siblings it is specified with BMW’s eight-speed Steptronic automatic transmission with change paddles on the steering wheel.

Standard equipment includes sports seats, an instrument panel and door cards trimmed in leather, a panoramic glass roof only available on the Gran Coupe, and individual rear seats to give passengers. According to BMW the car offers more rear legroom than any previous coupe from the brand.

The Gran Coupe will make its public debut at BMW’s NextGen media conference in Munich later this month. Dealers are now taking orders, at prices starting from £69,340.

BMW 8 Series Gran Coupe The Car Expert

SEAT el-Born – styling an electric future

The SEAT el-Born electric car has made its first appearance in the UK as the brand gears up for future electrification.

The concept, which will become a production model in 2020, has been on show at a media event in Liverpool following its global reveal at the Geneva motor show in March.

SEAT’s first electric vehicle to go on sale will be a version of the Mii on sale at the start of next year. But it is the el-Born, built on the Volkswagen Group’s new MEB platform specifically designed for electrification, that points to the future of the brand.

SEAT is still not yet revealing too many technical and mechanical details of the el-Born though we do know that the car will have a range between 185 and 260 miles, reach 62mph from rest in 7.5 seconds and using a DC charger will be able to regain 160 miles of range in 30 minutes.

SEAT el-Born The Car Expert
Exterior design head Joaquin Garcia describes the “very modern, monolithic” look of the el-Born

However speaking at the Liverpool event, SEAT’s head of exterior design Joaquín García has offered more details on the exterior design of the el-Born, which has to fulfil a dual agenda of setting an image of SEAT’s electric vehicles and offering the best possible aerodynamic performance to increase the car’s range between charges.

“Our mindset was that electric cars are really fun to drive, they are exciting with their acceleration and their handling and the design should reflect this,” Garcia says.

He highlights the front end of the el-Born. “It is an evolution of the new family face of SEAT that we launched on the flagship Tarraco SUV, but on an electric car it is much more progressive,” he says.

The upper grille is a prime element of the design, though technically it is no longer needed as an electric motor does not need cooling in the way of a traditional engine. “So we have made it more of an ornamental element – it provides an identity to the car and is more integrated to the shape of the car. It’s the same with the SEAT logo. It is flush to the body, which makes it appear very technological.”

SEAT el-Born The Car Expert
As the grille has no technical purpose in an EV, it can contribute more significantly to the look of the car.

Smoothing out the airflow is vital on an EV as less drag means greater range. A number of elements contribute to this, from ensuring that corners and angles in the body break up the flow as little as possible, to using lightweight wheels with aerodynamic covers over them.

But according to Garcia it is just a important that the car looks aerodynamic and sporty. “For example, the way the rear window graphic connects to the rear spoiler gives a floating effect to the roof, which integrates with the spoiler area, making it look like not an added element but an integrated design. it’s all very modern and monolithic.”

SEAT el-Born The Car Expert

The interior of the el-Born is equally vital to the image; “It is sculptural and emotional – all the interior design lines point to the dash and the driver and the sporty look is enhanced by a flat-bottom steering wheel, the seats and the trim.”

Garcia also emphasises that technology will be very important to the el-Born. “The instrument cluster behind the steering wheel and the infotainment screen in the centre are designed to appear as floating elements – all in all this is a very technological and emotional vehicle.”

The el-Born is regarded as essential to continuing SEAT’s impressive turnaround. Once described as the VW Group’s ‘problem child’, in 2018 the brand sold almost 520,000 cars, the best performance in its history. And that growth is continuing in 2019, so far up 7.7 per cent across Europe, despite challenging market conditions.

The UK, SEAT’s third-biggest market after Germany and Spain, saw record sales last year of more than 62,000 cars – “We were the fastest-growing brand in the UK in both 2017 and 2018,” says SEAT UK MD Richard Harrison.

Jaguar issues I-Pace recall over potential brake issue

Jaguar has announced a worldwide recall of its all-electric I-Pace SUV over potential braking issues.

It affects cars made in 2018 and early 2019, with the British manufacturer advising of a fault with the I-Pace’s electrical regenerative braking system. The issue could mean that the car doesn’t come to a halt as effectively as it should.

A statement from the company said: “Jaguar is conducting a voluntary recall following the identification of a regulatory compliance deviation with the electrical regenerative braking system of 2019MY and certain 2020MY Jaguar I-Pace vehicles.

“Through its internal engineering testing, the company identified that in the unlikely event of an electrical regenerative brake system failure, affected vehicles do not meet the regulated standard for the time to transition brake force to the friction brake system.

“This means that the stopping distance may be potentially extended. A brake system software update will ensure that the vehicles meet the regulatory requirements. The modifications made to affected vehicles will be made free of charge and every effort will be made to minimise inconvenience to the customer during the short time required for the work to be carried out”.

The I-Pace is currently Jaguar’s only all-electric offering, capable of delivering up to 292 miles between charges. It currently holds an Expert Rating of 85% on The Car Expert’s unique New Car Rating system, which gathers new car reviews from across the UK automotive media.

New road sign launched to help protect small mammals

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A new road sign is being introduced across the UK to warn drivers of small animals on the road.

The sign, depicting a hedgehog, isn’t just to warn motorists of the presence of the prickly animals alone but aims to highlight all manner of small wild mammals that could be on the road.

Transport secretary Chris Grayling said: “We have some of the safest roads in the world but we are always looking at how we can make them safer.

“The new small mammal warning sign should help to reduce the number of people killed and injured, as well as helping our precious small wild mammal population to flourish.”

Wildlife numbers have been in steady decline for many years now, with the number of hedgehogs in rural areas already halved since 2000.

It joins other signs that warn drivers about small animals such as toads and wildfowl, as well as larger animals like deer and livestock.

Jill Nelson, chief executive of the People’s Trust for Endangered Species, said: “We welcome this focus on road safety and protection for all small mammals.”

The signs will be in areas where there are large concentrations of smaller animals, warning drivers of the presence of squirrels, badgers, otters and – of course – hedgehogs.

Motorway red ‘X’ signs now being enforced by cameras

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Drivers now face an automatic penalty by camera if they ignore red ‘X’ signs for closed lanes on smart motorways.

New legislation from the Home Office was brought in last week that lets Highways England use cameras on overhead gantries to automatically issue fixed penalty notices to motorists who ignore the signs and drive in the lanes, endangering themselves and others.

Offending drivers will have three points slapped on their licence and be fined up to £100.

Previously, they were only issued with a fixed penalty notice for ignoring a red ‘X’ sign if a police officer caught them in the act.

In March, an RAC survey of more than 2,000 motorists who had driven on a motorway in the past year found that more than a fifth of them had driven deliberately or by accident in a lane closed by a red ‘X’ sign. At the time, RAC spokesman Simon Williams said: “Smart motorways are now very much part of the fabric of England’s motorway network and will become even more commonplace in years to come with more being opened all the time.

“Red ‘X’ signs, which denote when lanes are closed, are paramount in safety terms, as any stricken driver who has not managed to reach an SOS area is at tremendous risk of being involved in a collision with vehicles that ignore them.”

Alpine A110S gets more power and better handling

French brand Alpine – the sports car sub-brand owned by Renault – has revealed the Alpine A110S, a more powerful and better-handling version of its lightweight A110 model.

The 1.8-litre turbocharged engine has been reworked to provide 290hp, which is 50hp more than before. Torque is the same at 320Nm but available between 2,000 and 6,400rpm – 1,400rpm higher than the standard.

Those figures mean the standard performance measurements are slightly better in the A110S, with the 0-60mph sprint taking 4.4 seconds (a 0.1sec improvement) and the top speed up by seven miles per hour to 162mph.

2019 Alpine A110S – front view | The Car Expert

To improve handling alongside the extra power, there’s a new chassis configuration with firmer suspension, retuned dampers and stiffer anti-roll bars. The ride height has also been lowered, new wheels and tyres have been fitted, and uprated Brembo brakes that are optional on other trims are standard here.

Sébastien Erphelin, managing director of Alpine, said: “The A110S delivers an intense Alpine driving experience. From the very inception of the Alpine project it has been our intention to offer different versions of the A110 with handling and performance characteristics of their own.

“Like all versions of the A110, it is easy both to drive and live with day to day. The A110S is welcoming of all drivers regardless of their skill level, too.”

The Alpine A110S is available to reserve now, with deliveries expected to begin before the end of the year. Prices start at £58,700, which is more than £10,000 over the base model.

First Aston Martin DBX boosts UK car manufacturing

The first examples of Aston Martin’s upcoming SUV have rolled off the production line at the firm’s new factory, bringing some much-needed good news to UK car manufacturing.

The building of the pre-production versions of the Aston Martin DBX on the former Ministry of Defence facility in St Athan, south Wales, adds a automotive new production centre to the UK, in the wake of both Honda and Ford announcing that they are to close plants at Swindon and Bridgend.

Aston Martin Lagonda purchased the 90-acre site in 2016 to build a second factory to meet the expected demand for the SUV. At the time Aston Martin CEO Andy Palmer told The Car Expert that the DBX is expected to “provide a significant uplift” to the brand – productions are that it will effectively double volume.

Aston Martin DBX The Car Expert

Last year Aston Martin revealed that St Athan would be the home of electrified models, such as the forthcoming Lagonda. The luxury car maker says the facility has already created 200 new jobs, with 550 more expected as production ramps up as well as a potential 3,000 extra positions across its supply chain and in local businesses.

Palmer, describes the start of production as an exciting time for Aston Martin Lagonda.

“Our second luxury manufacturing facility is now producing cars and is ready to go into full production in the first half of 2020 – our facilities and manufacturing teams have done an outstanding job in getting the factory ready almost a year before full production starts, on time and on budget,” he says.

The Aston Martin DBX is currently undergoing real-world testing ahead of its official unveiling later this year. The SUV has been tested in areas as diverse as the Welsh countryside, the Arctic Circle and the Nurburgring Nordschleife race circuit.

Aston Martin DBX The Car Expert

Mercedes-Benz GLB is new family-pitched SUV

The Mercedes-Benz GLB will extend the German brand’s SUV line-up with a model pitched directly at families.

Designed to slot in between the GLA and larger GLC, the GLB sits on the same platform as the A-Class, B-Class and CLA. However, its wheelbase is extended to improve the interior space and allow the fitting of seven seats.

Price will be a prime aspect of the GLB marketing, so it is not being launched with the air suspension and powerful six-cylinder engines available on the larger GLC.

The Mercedes-Benz GLB takes many styling cues from the flagship GLS SUV, the narrow taillights and boxy proportions reflecting those of the much larger seven-seater.

The seven seats will be an option while other practical features will include four Isofix child seat mounting points – two on each of the outer seats in the middle row, and two on the rearmost chairs. In five-seat form 560 litres of load area will be available, dropping to only 130 litres with all seven in place. With all seats dropped maximum load area is 1,755 litres.

Mercedes-Benz GLB The Car Expert

The Mercedes-Benz GLB will share many of its engines with the smaller A-Class hatchback. There will be 200 and 250 petrol models, and 200 d and 220 d diesels. The base petrol engine utilises a seven-speed automatic gearbox, the remainder an eight-speed dual-clutch auto.

Petrol-powered GLBs will only be available in front-wheel-drive form only, The GLB 200 d diesel will be available with either front- or four-wheel-drive and the 220 d only with four-wheel-drive.

Production is expected to commence this autumn. Prices are yet to be announced but are expected to start at around the £30,000 mark.

Mercedes-Benz GLB The Car Expert

Safety fears add noise to electric vehicles

Potential dangers to pedestrians from virtually silent electric vehicles have sparked new regulations from the EU.

From July, all new electrified vehicles will be required to emit a noise at low speeds to warn pedestrians of their presence. The ruling will include hybrids, which typically run on full-electric mode at slow speeds, such as in car parks where there are many pedestrians.

Under the new EU Regulation, electrified vehicles will be required to have an Acoustic Vehicle Alert System (AVAS) that activates at speeds below 20kph (12mph) and produces a minimum noise level of 56dB.

EU regulations will continue to apply to new cars in Britain regardless of what happens with Brexit, as the government has already signalled its intention for UK automotive regulations to remain aligned with EU rules.

According to noise control experts IAC Acoustics, 60dB is the equivalent of conversation in an office or standing 100ft from an air conditioning unit, and about half as loud as a vacuum cleaner.

The regulation states that the AVAS should emit a noise that is “a continuous one providing the vehicle driving behaviour to other road users and pedestrians”. Effectively the sound level should increase and decrease in relation to the vehicle’s speed to convey whether it is accelerating, decelerating, or travelling at a consistent speed.

Some car manufacturers already fit AVAS to their vehicles, such as Jaguar with its I-Pace, which emits a warbling sound below 12mph to warn pedestrians of its approach.

Other AVAS experiments include those by audio company Harman, which in March demonstrated a Tesla Model S that could emit the sound of a V8 petrol engine.

1906 Tesla The Car Expert
Audio experiments have made Tesla EVs sound like V8 muscle cars.

Mercedes-AMG A35 test drive

Last year brought us a new Mercedes-Benz A-Class, and with it a new addition to the firm’s performance car offerings. With the old model, there was a ballistic A45 AMG version that was stupidly fast and, arguably, stupidly expensive for a hot hatch.

That being said, Mercedes was happy, because it offered a lower entry point into the world of AMG, meaning the firm captured a whole host of new, young buyers who couldn’t previously afford to buy into the brand’s offerings.

With this new generation, AMG wants to extend this even further, offering the Mercedes-AMG A35 model we’ve been driving. Starting at about £35,000 and with 310hp on tap, its price and performance puts it on closer terms with rivals. But is it dumbing down in pursuit of sales, or can the A35 live up to AMG’s reputation for building fearsome performance cars?

What’s new about the Mercedes-AMG A35?

The A35 badge might be new, but as is often the case with modern motors, there’s a lot of parts sharing from elsewhere in the range. So, while many of the major components aren’t new, they’re packaged and tuned differently, giving the A35 a distinctive character.

What the Mercedes-AMG A35 does get over other A-Classes is a reinforced chassis, with an aluminium plate bolted beneath the engine and two additional diagonal braces under the car to make the front end stiffer and improve handling.

How does it look?

The standard A-Class has a rather soft and understated look to it, and surprisingly AMG’s design team has managed to remain relatively restrained in its reworking, likely saving its wildest work for the A45.

There’s a more aggressive body kit that’s most obvious in the rear diffuser and chunky front air intakes, but stay away from the lairy yellow paint job and it brings a welcome level of subtle sportiness without shouting about it. Naturally, a few options will change that, such as the boy racer rear wing for the bootlid, so if you want your A35 a bit more look-at-me, you can have it.

What’s the spec like?

Standard specification is decent, with the aforementioned kit supplemented by voice control for the infotainment system, DAB digital radio, satellite navigation system and a seven-inch touchscreen display.

However, as is often the case in the premium sector, all the really good stuff requires you to tick an extra box and splash some more cash. Our car came with an incredible £12,000-worth of extras.

For keen drivers the adaptive dampers for the suspension are highly recommended and a relative snip at £695, while the AMG Style package added some sparkle with larger 19-inch wheels, extra aerodynamic kit and subtle gloss black finishes to certain trim pieces – at £2,595, though, it certainly isn’t cheap.

However, it’s the Premium Plus equipment line that really elevates the interior and sense of quality, and although it’s incredibly pricey at an extra £3,595, it features all the best kit. For that not inconsiderable sum of money, you get the sleek double infotainment screen setup, Burmester surround sound system, LED headlights, a panoramic glass roof, and more besides.

Safety-wise, the Mercedes-AMG A35 inherits all of the existing tech from the regular A-Class range. That means a five-star Euro NCAP rating and considerable industry recognition for its performance in an emergency.

What’s the Mercedes-AMG A35 like inside?

Even standard A-Classes have lovely modern interiors with decent materials throughout, but in A35 trim the ante is upped further. There are cosseting but comfortable AMG sports seats trimmed in leather, a flat-bottomed steering wheel, and AMG-specific graphics in the new infotainment system.

2019 Mercedes-AMG A35 review - interior and dashboard  | The Car Expert

Couple the sports seats with an excellent driving position and the A-Class really makes a case for itself as a legitimate premium product. There are high-quality materials throughout, making it feel far more special than, say, a Volkswagen Golf R, which could easily be specified to a similar circa-£40k price tag.

What’s under the bonnet?

The Mercedes-AMG A35 gets the same 2.0-litre turbocharged petrol engine used in non-performance A-Classes, but it has been given a thorough going over by AMG’s boffins in Affalterbach. Most interesting is the addition of a twin-scroll turbocharger and some clever manipulation of exhaust gases within it, which improves performance across the rev range.

Mercedes reckons the result is “a supremely lively response,” and it’s difficult to call that anything other than an understatement. Pop the A35 into Sport or Sport+, and the throttle sharpens up, sending the engine surging through the rev range with impressive ferocity for a supposed entry-level model. It leaves you wondering if there’s even any need for a more savage A45 version. (That said, more AMG savagery is always welcome.)

What’s the Mercedes-AMG A35 like to drive?

The short answer to how the A35 is to drive is brutally capable if falling just short of creating a proper emotional connection with the driver, as all great hot hatches should.

There’s absolutely no denying that the A35 is an incredibly capable machine – in sportier drive modes the engine responds immediately to every input and has a suitably urgent power delivery, while the four-wheel drive system contributes to endless grip with just enough slip to keep you on your toes.

However, if you’re looking for the kind of simple thrills you’ll find in front-wheel drive rivals such as the Honda Civic Type R and Hyundai i30 N – that sense that there’s something a bit silly about putting that much power and mechanical trickery into a family runaround – you might be disappointed.

That’s not really a criticism, though. More of an observation. In the premium hot hatch segment, the fact that the A35 just feels so well-sorted will likely be half the appeal.

Verdict

The Mercedes-AMG A35 is clearly a fantastic bit of kit. It looks smart, has an excellent interior, and has the performance to take on the very best in the hot hatch segment. The fact it’s technically an entry-level gap filler at the top of the A-Class range, soon to be superseded by the ballistic A45, shouldn’t play against it. The A35 more than holds its own.

Keen drivers will enjoy the fruity exhaust note, punchy power delivery and endless grip. And while it might not offer quite the same sense of back-to-basics thrills that so many of its rivals do so well, its sure-footedness and upmarket character help it carve its own slice of the hard-fought hot hatch segment.

Similar cars

Audi S3 | BMW M135i | Honda Civic Type R | Hyundai i30 N | Volkswagen Golf R

Key specifications

Model: Mercedes-AMG A35
Price (on-road): £35,580
Engine: 2.0-litre petrol
Gearbox: Seven-speed automatic
Power: 310 hp
Torque: 400 Nm
Top speed: 155 mph
0-60mph: 4.7 seconds
Fuel consumption (combined): 39 mpg
CO2 emissions: 169 g/km

Toyota RAV4

Summary

The Toyota RAV4 is a mid-size SUV/crossover, which is offered in the UK with either a petrol-electric regular hybrid or plug-in hybrid powertrain. This current generation was launched in 2019 and will be replaced by an all-new model sometime in 2026.

Over the last 25 years, the RAV4 has been one of the biggest-selling models in the world, and a pioneer for the current trend of car-based SUV-style vehicles.

The latest model is the fifth-generation RAV4, which was launched in early 2019. A plug-in hybrid version of the RAV4 joined the range in 2021.

The Toyota RAV4 has received generally good reviews from the UK automotive media and ranks several points behind the best in its class. It has been particularly praised for its practicality, low CO2 and fuel consumption figures (with corresponding tax benefits for company car drivers) and comfort.

The new plug-in hybrid model has achieved higher scores than the standard hybrid model. However, all models have been criticised for high noise levels at motorway speeds.

As of March 2026, the Toyota RAV4 holds a New Car Expert Rating of B, with a score of 66%. It scores top marks for its low CO2 emissions, and also gets good grades for its safety and reliability ratings. However, its running costs and media review scores are only average.

Key specifications

Body style: Five-door SUV/crossover
Engines: petrol-electric hybrid, plug-in hybrid
Price: From £38,880 on-road

Launched: Winter 2018/19
Last updated: Summer 2022
Replacement due: TBA

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

Featured reviews

More reviews

Auto Express

Auto Trader

Business Car

Car

Car Keys

Carbuyer

Carwow

Company Car Today

Daily Mirror

Eurekar

Fleetworld

Green Car Guide

Honest John

Parkers

The Sun

The Telegraph

Top Gear

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: May 2019
Date expired: January 2026
Read the full Euro NCAP review

Adult protection: 93%
Child protection: 87%
Vulnerable road users: 85%
Safety assist: 77%

Eco rating

Independent economy and emissions ratings from Green NCAP

No eco rating

As of March 2026, the Toyota RAV4 has not been lab tested by Green NCAP.

Reliability rating

MotorEasy logo 600x167

Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

As of April 2025 (our most recent data point), the Toyota RAV4 is above average when it comes to reliability with a score of 74%, according to extended warranty data provided by our commercial partner, MotorEasy. This covers both the current (2019 onwards) model as well as earlier generations.

The average repair costs is about £800, which is obviously more than the cost of a used car warranty, so that’s worth considering if you own a RAV4 or are thinking about buying one.

The most common problems reported for the RAV4 are engine-related, which have an average repair bill of more than £1,000. Gearbox problems are also expensive, at more than £1,200, although not as common.

Running cost rating

Clear Vehicle Data logo close crop

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumptionAverageScore
Hybrid models49 mpgC
Plug-in hybrid models283 mpgA
CO₂ outputAverageScoreVariationScore
Hybrid models131 g/kmB
Plug-in hybrid models22 g/kmA
Battery rangeAverageScoreVariationScore
Plug-in hybrid models46 milesD
Insurance groupAverageScoreVariationScore
All models32C
Service and maintenanceCostScore
Year 1£239C
Year 2£597C
Year 3£962C
Year 4£1,166C
Year 5£1,474C
Overall£4,438C

Running costs on the Toyota RAV4 are quite reasonable, given that it’s a large seven-seat SUV. Fuel consumption is average for the regular hybrid although, as with any hybrid car, this very much depends on how carefully you drive it to get the most out of the electric motor. Likewise, you can get decent range from the plug-in hybrid’s battery if you drive carefully.

Fuel consumption and CO2 figures for the plug-in hybrid versions might look amazing on paper, but this is only because of how the EU/UK government lab tests are conducted. In the real world, there is no way you’re going to travel 283 miles on a single gallon (4.5 litres) of petrol and some electricity.

Insurance costs are likely to be fair, based on the RAV4’s mid-level insurance group rating, but we don’t currently have servicing costs available for the RAV4. Most Toyotas are pretty reasonable in this area, however, so there shouldn’t be any nasty surprises.

Awards

Trophies, prizes and awards that the Toyota RAV4 has received

2025

  • Autotrader Awards – Best Plug-In Hybrid Car

2023

  • Auto Trader Awards – Best Car for Dog Owners

2021

  • Fleet News Awards – Best Mid-Size SUV + Best Plug-In Hybrid Car
  • Business Car Awards – Best Hybrid Car (RAV4 Plug-In Hybrid)

2020

  • Fleet World Awards – Best Mid-Size SUV

Similar cars

If you’re looking at the Toyota RAV4, you might also be interested in these alternatives

Citroën C5 Aircross | Hyundai Santa Fe | Kia SorentoLand Rover Discovery Sport | Mitsubishi Shogun Sport | Nissan X-Trail | Peugeot 5008 | SEAT Tarraco | Skoda Kodiaq | SsangYong Rexton | Subaru Forester | Suzuki Across | Volkswagen Tiguan Allspace

More news, reviews and information about the Toyota RAV4 at The Car Expert

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New Toyota RAV4 arriving in May

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Bentley lifts the lid on luxurious new Flying Spur

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Bentley’s all-new Flying Spur has made its official debut, showcasing the third generation of the British firm’s luxury saloon.

Due to go on sale this autumn, the new Flying Spur has been completely redeveloped, and has experienced a ground-up redesign. As with the previous two generations, the saloon’s platform and most major components are shared with the Continental GT and GTC two-door models.

Though this latest car is less than 2cm longer than the version it replaces, the wheelbase has been increased by 13cm, giving longer proportions without changing the car’s overall length too drastically.

Up front sit crystal-cut LED matrix headlights, while the ‘Flying B’ is now retractable – the first time this has been available on a modern Bentley.

2020 Bentley Flying Spur - interior and dashboard | The Car Expert

The interior benefits from features first seen on the latest Continental GT. These include a digital instrument cluster located in place of the traditional dials, along with a rotating central display which allows the driver to pick from a 12-inch display, analogue dials or a plain wood finish.

There are eight wood and four stone interior veneers available for the interior, along with 15 different leather colours. A few weeks ago Bentley teased its three-dimensional quilted leather, and this now makes an appearance inside the Flying Spur.

Powertrain-wise, the Flying Spur utilises a 6.0-litre W12 with 635hp and 900Nm of torque. Drive is sent to the road through an adaptive four-wheel-drive system and an eight-speed automatic gearbox. That engine can power it from 0-60mph in just 3.8 seconds and onwards to a top speed of 207mph.

Though Bentley says that customer deliveries are expected to commence in early 2020, there is no word as yet on the price of the new Flying Spur.

Britain’s best-selling cars – May 2019

New car registration numbers published last week show that the market was down 5% in May 2019 compared to the same month last year.

May was a good month for Bentley, JeepLexus, LotusMazdaMitsubishiMG and Volvo, who all saw growth of at least 10% compared to the same month last year. Meanwhile, things were not so rosy for AbarthAlfa RomeoDS Automobiles, Honda, Infiniti, McLaren, Mini, Nissan, PorscheRenaultSmartSsangYongSubaru and Volkswagen, who all saw double-digit declines compared to the same month last year.

Check out our report on the registration numbers: Car sales continue to slide in May

Despite the overall results being disappointing, there are still plenty of popular cars flying out of new car showrooms. Here are the ten best-selling cars for May 2019.

Ten best-selling cars – May 2019

1. Ford Fiesta

Ford Fiesta news, reviews, safety and eco ratings | Britain's best-selling cars | The Car Expert

Seasons change, governments rise and fall, Game of Thrones has finally finished and still the Ford Fiesta reigns supreme at the top of the UK new car sales charts.

The Fiesta currently holds an Expert Rating of 84% in The Car Expert’s all-new New Car Ratings database, which compares reviews from across the UK motoring media. This is higher than any other car in the supermini class, so it seems that motoring journalists and the buying public are in agreement on the Fiesta’s qualities.

2. Ford Focus

Ford Focus 2018 - ratings and reviews | Uk's best-selling cars | The Car Expert

It was another good month for the Ford Focus, maintaining second place in the best-sellers list for a second consecutive month. It also meant that the Focus has overhauled the Volkswagen Golf for second place in the year-to-date registration tables as well.

The Focus currently holds an Expert Rating of 82% in our New Car Ratings database, and was also listed by safety gurus Thatcham Research as one of the ten safest cars for 2019.

3. Volkswagen Golf

Volkswagen Golf 2017 - ratings and reviews | The Car Expert

The current generation of Golf may be reaching the end of its life, having been launched back in 2012, but it remains popular among UK buyers. The Golf is the country’s third most popular new car after the first five months of 2019, although it has now slipped slightly behind the Ford Focus.

The Volkswagen Golf holds an Expert rating of 85% in The Car Expert’s New Car Ratings database, so it’s popular with journos as well as buyers.

4. Vauxhall Corsa

Vauxhall Corsa 2017 - ratings and reviews | The Car Expert

The Vauxhall Corsa appears to be yo-yoing its way through 2019. Fourth place this month followed ninth in April and second in March. Year-to-date it still holds fourth place, although only by a few hundred units over the Mercedes-Benz A-Class.

The Vauxhall Corsa holds an Expert Rating of 63%, which is one of the lowest scores among the Top Ten cars in The Car Expert’s New Car Rating database. The current model is due for replacement this year, and Vauxhall dealers will be eager for the new Corsa to take the fight to the ever-dominant Ford Fiesta.

5. Mercedes-Benz A-Class

Mercedes-Benz A-Class 2018 - ratings and reviews | The Car Expert

If you need proof that Mercedes-Benz is now a volume brand, the A-Class hatchback is it. The new model has been firmly entrenched in the best-sellers list since it was launched last summer, and its popularity will presumably increase when the saloon version arrives later this year. Another solid month in May has seen it edge further ahead of the Nissan Qashqai, although there’s less than 100 sales between them.

The Mercedes-Benz A-Class has an Expert rating of 78% in The Car Expert’s super-cool New Car Rating system. The overall score is dragged down somewhat by lower ratings from a couple of performance car titles (Evo and Top Gear), otherwise it would be a solid 80% or more.

6. Nissan Qashqai

2019 Nissan Qashqai wallpaper | The Car Expert

The Qashqai remains the most popular British-built new car in Britain, although it wasn’t that far ahead of its little brother – the Nissan Juke – in May. A decade ago, the original Qashqai almost had the compact SUV/crossover market all to itself. Today, it’s the hottest segment in the new car market. Despite this, the current Qashqai continues to see of every new challenger – despite being one of the oldest models in the sector, having being launched in 2014.

The Nissan Qashqai currently holds an Expert Rating of 74% in our New Car Ratings database, which is midfield for the compact crossover segment and in the bottom half of scores for a Top Ten-selling car.

7. Mercedes-Benz C-Class

Mercedes-Benz C-Class (2018) ratings and reviews | The Car Expert

The recently-facelifted Mercedes-Benz C-Class popped back into the Top Ten for the first time since January, and judging by the amount of TV advertising being devoted to it, we may well see it here again in June.

The C-Class holds an Expert rating of 79% on our New Car Ratings aggregator, which is in the top half of scores for a Top Ten car. It’s also the most expensive model range in the Top Ten, for what it’s worth.

8. Nissan Juke

Nissan Juke (2010 - 2019) new car ratings and reviews | The Car Expert

Making its first appearance in the Top Ten this year is the Nissan Juke. The ageing baby Nissan crossover is built in Sunderland, so this month’s results are good news for the Nissan workforce up north.

The Juke is the oldest car in the Top Ten, being first launched way back in 2010. It currently holds an Expert Rating of 59% in our New Car Ratings aggregator, which is the lowest score in the Top Ten.

9. Volkswagen Polo

Volkswagen Polo (2018) - ratings and reviews | The Car Expert

The Volkswagen Polo fell to ninth in May, although it still holds seventh position in year-to-date registrations.

The Polo holds an Expert Rating of 79% in The Car Expert’s New Car Ratings calculator, which is good but a fair way behind the class-leading Ford Fiesta.

10. Volkswagen Tiguan

Volkswagen Tiguan 2016 - ratings and reviews | The Car Expert

Bringing up the bottom of the Top Ten in May 2019 is the Volkswagen Tiguan mid-size crossover. Despite featuring in three of the five monthly reports this year, it hasn’t quite cracked the Top Ten in year-to-date sales.

The Volkswagen Tiguan has an Expert Rating of 79% in our New Car Ratings database, which is quite good although a few points behind the Peugeot 3008.

Lexus launches new car subscription service

Lexus is the latest car manufacturer to launch a subscription service that allows customers to pay a monthly fee for an all-inclusive ownership experience.

Dubbed Lexus One, the price includes full servicing, vehicle tax, comprehensive insurance and 24/7 roadside assistance.

It’s fully flexible, too, so customers can change cars whenever they like. Lexus suggests running an RC coupe over the summer or an RX SUV for family get-aways as an example – all that changes is the price, depending on the vehicle.

The subscription, which starts at £619 for a Lexus CT, also provides access to a fuel card that cuts five pence off every litre of fuel at BP stations. Free weekly car washes are available at participating Lexus centres as well. There’s a monthly allowance of 1,000 miles, which can be carried over to consecutive months if it isn’t reached.

Lexus says customers should receive their car within three days of applying, with the only stipulations being that they are over 25 and hold a full UK driving licence. There is a one-off joining fee of £149.

Ewan Shepherd, director of Lexus in the UK, said: “Lexus One opens up exciting new opportunities for people to experience our vehicles.

“We are proud of our reputation for delivering amazing experiences and the highest standards of customer service, and we see Lexus One as another example of how we can introduce more people to the great range of vehicles we offer.”

Sign-ups are made via a website powered by Drover, which offers a similar subscription service for other manufacturers. Founded in 2015, it raised £5.5 million from investors including BP Ventures, Partech and Cherry Ventures.

Nissan Juke (2010 to 2019)

Summary

The Nissan Juke is a small SUV/crossover that was was produced between 2010 and 2019. It was designed in Nissan Europe’s London studios and was built in Sunderland. It was the first model to carry the Juke name.

The Juke’s review scores have gradually been falling over the years as newer, more advanced competitors have been released. It has received praise for its low price compared to rivals, but has been criticised for its divisive styling and interior quality.

An all-new Nissan Juke was unveiled in September 2019, arriving in the UK just before Christmas. We have a separate page for that model here.

As of March 2026, the first-generation Nissan Juke holds a Used Car Expert Rating of E, with a score of 51%. Its scores in every category are all average to poor.

The Car Expert Best of British horizontal banner

Key specifications

Body style: Small SUV/crossover
Engines: petrol, diesel
Price: From £15,520 on-road

Launched: Autumn 2018
Last updated: Spring 2018
Replaced: Late 2019

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

Auto Express

Car

Carbuyer

Evo

Honest John

Parkers

The Sun

The Sunday Times

The Telegraph

Top Gear

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: February 2011
Date expired: January 2018
Read the full Euro NCAP review

Adult protection: 87%
Child protection: 81%
Vulnerable road users: 41%
Safety assist: 71%

Note on safety rating

The Juke was assessed by Euro NCAP in 2011 and awarded a five-star rating. This rating expired in January 2018, as it no longer met the requirements for a five-star score. This is normal practice, as Euro NCAP reviews its ratings on most cars annually with most ratings expiring after about six or seven years.

However, if you are comparing a used Nissan Juke to vehicles of similar age, whose ratings will have probably also expired, its safety rating score is still useful.

Eco rating

Independent economy and emissions ratings from Green NCAP

No eco rating

The Nissan Juke was not lab tested by Green NCAP during its production life.

Reliability rating

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Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

As of April 2025 (our most recent data point), the Nissan Juke has a poor reliability rating, according to warranty data provided exclusively to The Car Expert by our partner MotorEasy. This score applies collectively to this first-generation Juke as well as the newer (2019 onwards) generation model.

Average repair costs for the Juke are high, at nearly £1,000. This is considerably more than the price of a used car warranty, which is worth keeping in mind if you are considering a used Juke. Gearbox problems are particularly eye-watering to fix, at an average repair of more than £2,700, and are also the most commonly reported problem to date.

Similar cars

If you’re looking at the Nissan Juke, you might also be interested in these alternatives

Citroën C3 AircrossDacia Duster | Fiat 500X | Ford EcoSport | Honda HR-VHyundai Kona | Kia Stonic | Mazda CX-3MG ZS | Mitsubishi ASX | Peugeot 2008 | Renault Captur | SEAT Arona | SsangYong Tivoli | Suzuki Vitara | Vauxhall Crossland | Volkswagen T-Cross | Volkswagen T-Roc

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Mazda 3 review

60-second summary

What is it?
The new Mazda 3 is the latest version of the Japanese brand’s family hatchback.

Key features
First model with next-generation styling, two engines now available, more and a saloon to come.

Our view
The Mazda 3 cannot quite match some of its big-selling rivals in terms of its interior space or the pace of powerplants available, but it more than makes up for this with a strong standard equipment list, especially in terms of safety, and a design, both inside and out, that is as attractive as it is distinctive.

The family hatch buyer who does not want to follow the herd should look at a Mazda 3 as they will be able to express their distinction without being forced to settle for too many compromises.

Other views
We’ve gathered the top UK motoring media reviews of the new Mazda 3 to give you a complete range of opinions. Check out how the Mazda 3 ranks in The Car Expert’s New Car Ratings.

Similar cars
Alfa Romeo Giulietta | Citroën C4 Cactus | Ford Focus | Honda Civic | Hyundai i30 | Kia Ceed | Mini Countryman | Peugeot 308 | Renault Megane | SEAT Leon | Skoda Scala | Skoda Octavia | Toyota Corolla | Vauxhall Astra | Volkswagen Golf

Full review

Introduction

Family hatches are increasingly being shifted into the shadows by the inexorable rise of the SUV, but the market for such core cars remains strong, populated by chart-topping models. So the all-new, fourth-generation Mazda 3 is a highly important car for the Japanese brand, and an indication why it is this car that Mazda describes as the first of its “next generation” vehicles.

The Mazda 3 has to offer something special as its competition is tough – core rivals include sales top-ten stalwarts such as the Ford Focus, Vauxhall Astra and Volkswagen Golf. And in addition to several other mainstream models wanting a slice of a declining SUV-decimated pie, these days the premium brands are hunting in this patch too with such models as the BMW 1 Series and Audi A3.

On the other hand, this invasion from above could mean more potential conquest sales for Mazda, from badges once considered way beyond the brand’s market. But does the 3 have what it takes to steal those customers?

The exterior visuals help. The new car debuts the latest evolution of the brand’s ‘Kodo – soul in motion’ design language, and it’s certainly different to its rivals. Instead of sharp panel creases, we get curving proportions, with a distinct nose-down stance emphasised by the low bonnet. Combined with the smooth downwards curvature from rear doors to bumper, the result is a clean, purposeful and highly attractive look.

Buying and owning the Mazda 3

The launch range for the Mazda 3 is quite simple as while there are five trim levels on offer, these are spread across just two engines – either a 122hp 2.0-litre petrol unit or the diesel of 116hp. The really interesting powertrain is still to come – Mazda will add its new Skyactiv-X Spark Controlled Compression Ignition engine to the range later in 2019. This supercharged unit promises the performance of a petrol unit but with the economy and emissions of a diesel.

Also coming later is a four-door saloon. While popular in the rest of Europe, such cars have traditionally not ticked the box with UK buyers, unless they were buying the products of Audi, BMW or Mercedes-Benz. It’s a measure of Mazda’s new attitude to the 3’s place in the market that it believes a four-door will work – we shall see…

For now we have the hatch and those five trim levels, dubbed SE-L, SE-L Lux, Sport Lux, GT Sport and GT Sport Tech. All grades are available with either engine, except for the range-topping GT Sport Tech which can only be had with the petrol unit. A choice of auto or manual transmission is also offered across the range.

Mazda also promises “a level of standard equipment never seen before on a Mazda hatchback”. And yes the list of equipment included is impressive, even on the entry-level SE-L models that cost from £20,595 with the petrol engine or £22,395 with the diesel.

For example, how many entry-level cars have previously included a head-up display? The Mazda 3 gets the windscreen-projection system, usefully recognising traffic signs and adding them to the display. Adaptive cruise control is standard, as are LED headlights, navigation, smartphone integration with Apple CarPlay/Android Auto and an eight-speaker audio system.

Go up the range and the toys become more desirable. A jump of just one trim level and £1100, to SE-L Lux, adds such niceties as a reversing camera, smart keyless entry and heated front seats, and by the time one reaches the £25,495 GT Sport Tech the recipe includes a 360-degree birds-eye view camera and lots of extra active safety equipment.

On the subject of safety, this Mazda ticks all the boxes. A top five-star rating from crash-test body Euro NCAP is a given, but the report that goes with the rating is liberally scattered with mentions of “scored full points”, while the standard-fit autonomous emergency braking is found to avoid collisions “in all test scenarios.”

Safety improvements range across such aspects as adding a driver’s knee airbag to all versions. Choose either the top model or dive into the options list and the protection gets even better, perhaps most notable the new Driver Attention Alert that uses an interior camera to monitor the driver’s face, particularly their eye movements, and gauges whether they might be about to fall asleep at the wheel.

Also standard on top versions is Cruising & Traffic Support (CTS) – a variation of adaptive cruise control it can accelerate and decelerate the car in traffic jams while also keeping it in the middle of the lane via small steering movements, reducing driver fatigue. In summary, in standard from the Mazda 3 is an impressively safe car, that can be made even safer.

Inside the Mazda 3

The latest Mazda 3 debuts a new platform which will no doubt be extended to other future models. Mazda highlights the safety and handling advances provided by extra rigidity, with high-tensile steel now employed across 60% of the shell.

What this doesn’t mean, however, is lots of extra interior space. This is not a car to follow any trend to expansion. It would be unfair to call the interior cramped, though the rear is cosy, especially if one of the occupants is tall, while the boot space of 351 litres is larger than that in a Focus but smaller than the Golf.

Where the interior scores is in quality of construction – it is very well put together. The surfaces feel upmarket, and the design replicates the exterior in being minimalist but highly efficient, without extraneous leanings whether in angles or controls.

The driver’s essential controls for example – a large pod design behind the steering wheel houses a display that may be digital but as standard presents three large, traditional dials, the centre one largest of all. It’s very easy and quick to become accustomed to.

The standard-fit head-up display plays its part in providing the driver with all the information they need without distracting them from the road ahead and Mazda’s attention to detail is evident in other areas. The infotainment screen, for example, is mounted firmly on top of the centre console, as close to the windscreen as possible, and angled slightly towards the driver. It’s not a touchscreen either, Mazda’s research suggesting such tech is more distracting to use than a traditional rotary control.

Driving the Mazda 3

A very long launch test route starting in Edinburgh and ending south of the Scotland/England border provided plenty of opportunities to experience both engine options for the Mazda 3. Mind you it almost seems pointless to try the diesel, as with the continuing shift away from oil burners it is expected to appeal to just one in 20 buyers, even with the fleet market targeted.

Which is a shame, because of the two currently available power plants the diesel is the better, particularly in terms of low-down torque which makes it feel more enthusiastic than its petrol sibling. It’s not that swift, however – accelerate hard and the turbo takes some time to bring anything useful to the party. But it is extremely refined, almost indistinguishable from the petrol unit in this respect.

The 2.0-litre petrol is a competent engine, and in its latest form has grown some more tech. It’s now a mild hybrid, with a belt-driven starter generator harvesting the energy generated under deceleration. It then puts this energy to good use, both in terms of aiding economy and the driving experience by smoothing out gear changes and clutch operation.

Cylinder deactivation is also now standard on the 2.0-litre petrol. The engine switches between two and four cylinders according to load (basically what the driver indicates through application of their right foot). You won’t notice it in driving but it does add a little to the economy and emissions performance.

The problem with the petrol engine is that it simply doesn’t have enough power or torque to excite, especially down the bottom of the rev range. In 90% of motoring, tooling along motorways or negotiating traffic-choked urban streets, it will be fine, but if faced with an entertaining twisty B-road route an enthusiastic driver will wish for the diesel. Or perhaps the SkyActiv-X, which on paper suggests it could provide the answer to petrol popularity and diesel performance (whether pace, economy or emissions).

Top marks for the gearbox, at least in manual form. The six-speed unit is an excellent piece of design, reacting slickly and swiftly to inputs – it’s a shame the engines can’t quite match it in speed of response. We did not get the chance to try the auto option though colleagues tell us it’s not quite so impressive.

On the road, the Mazda 3 provides a cosseting experience. Inside it is quiet to a quite amazing degree, a level one expects on very top-line premium cars. And this remains the case whether clocking up motorway miles with the adaptive cruise control doing all the work, or taking on that B road.

Handling is confidence-inducing – the car doesn’t feel as one is carving an inch-perfect corner but the car goes where it is pointed, while remaining upright and unruffled.

One minus point, however, is three-quarter rear vision. The view out of the back is quite narrow to start with, and over the shoulder when coming out of an awkwardly-angled junction it can be an issue.

Summary

Mazda has never been afraid to plough its own furrow whether in terms of technical design or styling, and the new Mazda 3 is evidence of both. Technically the brand’s SkyActiv programme delivers a solid car, well designed with useful technology, though some more enthusiastic engines would be nice.

Where the Mazda 3 really scores is in two areas. It comes with an impressive ell of standard equipment, particularly in terms of safety – and it boasts a minimalist design treatment, both inside and out. This not only sets there car apart from its rivals but makes it in its own right very pleasing to look at.

Good points

  • Attractive styling, inside and out
  • Strong levels of standard equipment
  • Accomplished road performance

Bad points

  • Cosy rear cabin space
  • Existing petrol engine lacks pace
  • Poor three-quarter rear vision


Key specifications

Make & ModelMazda 3Ford FocusSEAT Leon
SpecificationGT Sport TechST-Line X5-door Xcellence Lux
Price (on-road)£26,495 (Range starts £20,495)£25,355£24,975
Engine2.0-litre petrol1.5-litre petrol1.5-litre petrol
Transmission6-speed manual6-speed manual6-speed manual
Power122 hp120 hp 130 hp
Torque213 Nm300 Nm 200 Nm
0-62mph10.4 sec10.0 sec 9.4 sec
Top speed122 mph122 mph 126 mph
Fuel economy (combined)44.8 mpg (WLTP)76.3 mpg (NEDC)56.5 mpg (NEDC)
CO2 emissions119 g/km (WLTP 99 g/km (NEDC)113 g/km (NEDC)
Insurance Group17E15E15E
Euro NCAP rating5 stars (2019)5 stars (2018)5 stars (2012)
1907 Mazda 3 The Car Expert

Car sales continue to slide in May

UK car sales continued to drop in May, down almost 5% on the same month in 2018.

Revealing that a total of 183,724 vehicles had been registered in the month, a drop of 4.6% on May 2018, the Society of Motor Manufacturers and Traders (SMMT) blamed the fall on continuing uncertainty over diesel and clean air zones and as the removal of incentives for plug-in hybrid vehicles.

An SMMT statement added that buyer confidence, whether in the private or business market, was continuing to be hit by the economic and political instability over Brexit.

Year-to-date the picture is slightly healthier, the market down 3% with 33,000 fewer cars registered compared with 2018.

All sales markets dropped in the month, with the biggest hit in the business sector, down 29%. Showrooms saw 5% fewer private buyers, while the fleet market slid by 3%.

The shift away from diesel continued apace, for a 26th consecutive month with a drop of more than 18%. The SMMT blamed ongoing anti-diesel sentiment and the forthcoming introduction of low-emission zones continuing to affect buyer confidence, arguing that thanks to significant industry investment in new technology, the latest diesels are safer and cleaner than ever before and will not face charges or restrictions in the new zones.

Alternative-fuelled cars continue to increase in popularity. Full electric vehicles were up 81%, though they still only account for just over one per cent of the full market. Petrol-electric hybrids gained 35% with 7,785 registered, but plug-in hybrids again fell in popularity, down more than 40%.

Year to date plug-in hybrids have lost a quarter of their market, compared to a 36% increase in the first five months of 2018, which the SMMT argues is further evidence of the effect of the Government cutting grants for plug-in car sales.

Reacting to the figures SMMT Chief Executive, Mike Hawes, said that confusing policy messages and changes to incentives were encouraging drivers to keep hold of their older, more polluting vehicles for longer.

“New cars are safer, cleaner and more advanced than ever and, with sophisticated safety, efficiency and comfort features as well as a host of attractive deals on offer, there has never been a better time to invest in a new car,” Hawes said.

The Ford Fiesta continues to dominate the new car top ten, its 6,710 registrations in May more than 1,100 ahead of nearest rival, its larger sister the Ford Focus. Year to date the Fiesta has sold 9,000 more than the Focus, with the Volkswagen Golf close behind the larger Ford in third.

Hyundai Kona adds hybrid model

Hyundai is filling the gap in its Kona small SUV line-up by adding a hybrid model.

The newcomer, in showrooms from August, will join the existing Kona petrol and full-electric models that have now been on sale for more than a year.

Alongside the full hybrid powertrain, the new Kona version also offers connectivity, active safety and infotainment upgrades.

What do the top UK motoring media titles think of the Hyundai Konda? Check out our exclusive New Car Ratings.

The hybrid combines a 1.6-litre petrol engine of 105hp with a 32kW (43.5hp) electric motor. Combined output is 141hp with 265Nm of torque. Hyundai quotes 0-62mph times of 11.2 seconds for the Kona Hybrid on 16-inch wheels, with combined cycle fuel economy of 72.4mpg and CO2 emissions of 90g/km.

Electronic upgrades include the Blue Link connectivity system that allows such niceties as locking/unlocking the car remotely using a smartphone app. Standard versions include Apple CarPlay and Android Auto integration, while an optional Audio Video Navigation (AVN) system displays information across a ten-inch screen and includes a five-year subscription to Hyundai live, offering weather, traffic and parking updates and other services.

1906 Hyundai Kona Hybrid The Car Expert

Cars with AVN also get the ECO-Driving Assist System that reads the route programmed into the navigation to advise the driver when deceleration is imminent (such as approaching junctions or turns) to allow them to coast ahead of the deceleration and save fuel.

Also optional are a head-up display projecting information onto the base of the windscreen and a wireless phone charging pad.

All Kona Hybrid variants are expected to be sold with the Hyundai SmartSense technology package that includes a front collision warning and avoidance system with pedestrian and cyclist detection. Full autonomous emergency braking is part of the optional Smart Cruise Control package that will also in slow-moving traffic brake the car to a standstill.

Prices of the Kona Hybrid are yet to be announced.

1906 Hyundai Kona Hybrid The Car Expert

DS 3 Crossback test drive

The original Citroën DS was a radical, forward-thinking model from the 1950s, and the company aimed to capitalise on that beloved heritage by re-launching the name back in 2010 with its DS3 – a genuinely likeable supermini.

It was followed by the larger Citroën DS4 and DS5 models, which were much less successful in both execution and popularity.

But as of 2015, DS Automobiles has been attempting to fend for itself as a standalone brand, which has proved to be a challenge in most European markets. It didn’t help that its early models were just rebadged and over-chromed Citroëns. Now though, the firm is trying to separate further from its parent brand, which has meant stopping production of the ex-Citroën models and launching its own cars.

The first came last year with the DS 7 Crossback – a mid-size SUV rivalling models such as the Audi Q5 – and now we have this, the new DS 3 Crossback that’s looking to take advantage of the lucrative small crossover market.

What’s new about the DS 3 Crossback?

The DS 3 Crossback is the first model to use the PSA Group’s new ‘Common Modular Platform’ – better known as CMP. The key benefit to these new underpinnings is flexibility, which is why the DS will be seen with an all-electric version later in the year, alongside the petrol and diesel models tested here.

The DS 3 Crossback also majors on tech – with the highlights being Matrix LED lighting, a ten-inch touchscreen and flush pop-out door handles.

Alongside the car, buyers get access to DS’s ‘Only You’ programme – essentially a concierge service that can allow free rental of another car, eight years of roadside assistance and access to VIP events via an app. It’s things like this which DS hopes will make its cars stand out from more established rivals.

How does it look?

If ever a car symbolized over the top design, it’s this. Despite the fussy styling, DS should be praised for the new car not looking like anything else on the road.

DS 3 Crossback review (2019) front view | The Car Expert

Far too many crossovers blend into the background with their lacklustre designs, but this is the antithesis. Sharp headlights (Matrix LEDs on range-topping models) along with 3D-effect taillights and a large black painted grille give the model real presence out on the road. To the point where it turns heads.

And how can we forget the flush door handles? As seen on the new Range Rover Evoque, they’re certainly gimmicky – popping out from the car as you approach – but they are still a cool touch.

A great range of colours – from the gorgeous dark purple fitted to our test car to the bright blue concept car paint – also help the DS 3 Crossback to stand out from the crowd.

What’s the DS 3 Crossback like inside?

If you thought the exterior was a bit extreme, just wait until you see the cabin. It’s as if DS decided to rip up the rulebook with the DS 3 Crossback’s interior.

DS 3 Crossback review (2019) interior | The Car Expert

The touchscreen’s key buttons are operated using rhombus-shaped buttons that surround the sleek air vents, while in the centre console there’s enough glitzy metal to make a magpie shy away – the aluminium switches actually being the controls for the electric windows. It’s needlessly fussy and overly complicated, and while we’re sure you would get used to it over time, it’s undoubtedly a case of style over substance.

What should be applauded, though, is the high-quality leather, which feels truly luxurious. The ten-inch touchscreen is also fantastic to use.

Practicality doesn’t seem to be particularly important at DS Automobiles, and as a result, the boot space is smaller than rivals while rear seat space is also limited.

What’s the spec like?

DS Automobiles is pricing the DS 3 Crossback optimistically, to say the least, with the range kickstarting at £21,550 for an entry-level Elegance model. It makes it hardly any cheaper than a like-for-like Mini Countryman or Audi Q2, albeit the DS comes with plenty more kit as standard.

Basic features include a seven-inch touchscreen with smartphone connectivity, keyless start, flush door handles and a suite of safety kit.

Our top of the range Ultra Prestige test car came with bundles of equipment – such as a larger ten-inch touchscreen, massaging front seats, Matrix LED headlights and superbly comfortable black Nappa leather seats.

That said, it should come with plenty for its eye-watering list price. Our test came in at nearly £33,000 – or £30,000 without options. If DS Automobiles is wishing for the model to be a success, there need to be some tempting deals and superb marketing to get buyers away from the premium German manufacturers.

The DS 3 Crossback has not yet been crash tested by Euro NCAP. We’ll update this report as and when that happens.

What’s under the bonnet?

Petrol engines are expected to be the best-sellers on the DS 3, and there are three variants of the turbocharged 1.2-litre petrol engine available – producing 100hp, 130hp and 155hp.

The middle option, as tested here, is the best choice as it delivers a good mix between performance and efficiency. It feels zingy enough in a car of this size and helps the DS 3 Crossback to accelerate from 0-60mph in nine seconds, and head onwards to a top speed of 124mph. It can also achieve up to 47.1mpg, with low CO2 emissions of 117g/km.

Paired with an eight-speed automatic transmission, it allows for decent progress and doesn’t feel stretched – even at motorway speeds. However, it does lack refinement at lower speeds, and the stop/start process seems particularly clunky.

An ultra-efficient turbocharged 1.5-litre diesel is also available, while a pure EV (dubbed the E-Tense) is due before the end of 2019, which promises a real-world range of 200 miles.

What’s the DS 3 Crossback like to drive?

DS likes to make a point about how comfortable its cars are, but this clashes with its goal to fill the model’s wheelarches with the largest alloy wheels possible.

The set of 18-inch wheels fitted to our test model resulted in a disappointing ride that failed to soak up potholes effectively and resulted in a somewhat harsher ride, but by no means uncomfortable. The smaller 17-inch rims fitted on models lower down the range make far more sense.

With city drivers at the heart of the DS 3, that is unsurprisingly where the model makes the most sense. Light, direct steering and largely good visibility result in it being an effective town runaround. It’s surprisingly refined at motorway speeds, though. Away from the beeps and hoots of London, the DS offers a more rewarding driving experience than expected on a twisty back road, with minimal body roll.

Verdict

It’s hard not to admire the French brand for what it’s done with the DS 3 Crossback. It’s truly unique as nothing on sale (aside from the DS 7) looks remotely like it. If the concierge service delivers, it could help to be a big selling point.

But it all just feels a touch ambitious, and the interior doesn’t quite deliver the premium edge it promises. Against stiff competition from Mini and Audi – both of which have huge brand and badge appeal – there just doesn’t feel a good enough reason to spend a very similar amount of money on the DS.

But with the eagerly-awaited electric variant on the way shortly, that could all be about to change…

Similar cars

Audi Q2 | BMW X2 | Lexus UX | Mercedes-Benz GLA | Mini Countryman | Volkswagen T-Cross

Key specifications

Model: DS 3 Crossback
Price (on-road): £32,800
Engine: 1.2-litre turbocharged petrol engine
Gearbox: Eight-speed automatic
Power: 130 hp
Torque: 230 Nm
Top speed: 124 mph
0-60mph: 9.0 seconds
Fuel economy (combined): 42.2 – 47.1 mpg (WLTP)
CO2 emissions: 117 g/km (NEDC)

Updated Lexus RX breaks cover

Lexus has given its large RX SUV some styling tweaks, mechanical upgrades and improved technology for its 2020 model year update.

The large SUV, which is available in both five-seat and seven-seat ‘L’ configurations, has received redesigned front and rear bumpers that are intended to give it a sportier and more muscular appearance.

Up front, the prominent grille has been subtly reshaped and is flanked by narrower headlights. Meanwhile at the rear, the bumper is integrated into the rear wings and the exhaust pipes have been rearranged.

Lexus says it has worked to improve ‘driving pleasure’ and handing, and as such, the RX is more rigid than before with a tweaked suspension. Furthermore, high-strength welding was used in key areas and stiffer anti-roll bars were fitted.

The power steering software has been reconfigured to provide a more linear response for the driver, while new shock absorbers promise fewer vibrations are transferred to the cabin.

The RX also gets a new type of LED headlight, which uses rapidly rotating mirrors that transfer the light from the LEDs to a lens, which then projects on to the road ahead. Lexus says the system provides more illumination than a traditional set-up and can be manipulated to not dazzle drivers ahead.

The latest generation of Lexus’ safety technologies are also included, with pre-collision assist, radar-controlled adaptive cruise control and a system that reads road signs and displays them to the driver.

Lexus RX updated for MY2020 - interior | The Car Expert

Kia recalls 5,000 Niro hybrid and plug-in hybrid models

Kia has issued a voluntary recall of more than 5,000 Niro hybrid and plug-in hybrid vehicles because of a fire risk in an electrical relay.

The South Korean firm said the issue was uncovered during ongoing research and development, but added that it wasn’t aware of any fires or injuries caused by failures in the system.


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Owners of 5,020 hybrid and plug-in hybrid Niros built between November 2016 and September 2017 could be affected and will be contacted by the manufacturer.

Alternatively, those worried about their vehicle can get in touch with Kia customer services on 0800 015 8757. You can also contact your local Kia dealer to see if your car is affected.

Inspections will take place at dealerships, and if a replacement part is needed it should take about an hour and will be done free.

Chris Lear, director of aftersales, said: “The safety of our customers is our number one priority and we are taking this action to ensure their vehicles are not affected in any way.”

This isn’t the first time Kia has recalled vehicles in the UK. In 2013, some 25,000 cars were identified as possibly having a defective brake light switch, while some 7,200 Sportage and Soul models were called back the following year to check the seatbelt pre-tensioning system.

More EV charge points than filling stations in UK

There are now more electric vehicle charging locations in the UK than the number of fuel stations, according to new data.

Numbers from Zap-Map, an online aid to locating electric charging points, show that 8,471 plug-in locations open to the public were available across the UK as of May 22. In contrast, figures from the Experian Catalist Market Summary Report published in April 2019 state that 8,400 fuel filling stations are currently in operation across the UK.

Zap-Map has recorded a 57% increase in the number of EV chargers over the last 12 months, with the number of plug-in cars rising from 3,500 in 2013 to more than 210,000 today.

According to Ben Lane, co-founder of Zap-Map, the public and private sectors are now investing heavily in the UK’s EV charging infrastructure to ensure that there are sufficient charging points to support the growing electric fleet.

“This month’s milestone reveals the rapid pace of change already underway as the age of the combustion engine gives way to an all-electric era with vehicles offering both zero emissions and a better driving experience,” Lane says.

Government plans to ban the sale of new petrol and diesel cars will in the UK from 2040 are intended to propel a switch to electric, with at least a million EVs forecasted to be on the country’s roads by the end of 2022.

However, the move to electric has not been considered universally positive. Recent cuts in grants to buy plug-in cars have been criticised, as have aspects of the UK plug-in charging network. A variety of charging methods causes confusion to potential EV buyers, while others have found the reliability of chargers wanting, particularly on motorways.