The Car Expert

Toyota Camry (2019 to 2021)

Stuart Masson

-

20 February 2020

Summary

The Toyota Camry was a large family/executive saloon that launched in 2019, replacing the Toyota Avensis. Unlike the Avensis, the Camry was not available in an estate body style. All versions of the Camry sold in the UK were powered by a petrol-electric hybrid engine.

The Camry received generally good reviews from the UK motoring media, the Camry holds a Used Car Expert Rating of C with a score of 62%.

Despite the relatively low scores, the Toyota Camry was particularly praised for being comfortable, quiet, efficient and practical. The main criticism was related to its driving experience, which was described as “lacklustre” compared to rivals.

After little more than two years on sale, the Camry was withdrawn from UK sale in late 2021. A replacement is not expected as Toyota, like most car companies, is concentrating on SUVs for its larger vehicles.

More Toyota ratings, reviews, news and features

Key specifications

Body style: Large saloon
Engines: petrol-electric hybrid
Price when new: From £29,995 on-road

Launched: Summer 2019
Last updated: Spring 2021
Removed from sale: Autumn 2021

Image gallery

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

The Car Expert+

Model reviewed: Excel
“As a car to get from one place to another without fuss, it’s hard to go wrong with the Toyota Camry. It’s easy to drive, spacious enough and efficient.”
Read review

Auto Express+

Model reviewed: Range review
Score: 7 / 10
“The Camry should prove reliable and safe. The five-year warranty is a bonus.”
Read review

Model reviewed: 2.5 Hybrid Auto Excel
Score: 7 / 10
“It is comfortable, spacious and impressively refined around town, with loads of kit and a luxuriously appointed interior.”
Read review

Car+

Model reviewed: Range overview
Score: 6 / 10
“The new Camry is coming here only as a ‘self-charging’ (ie not a plug-in) hybrid, so Toyota has gone the whole hog and made Hybrid part of the car’s name.”
Read review

Car Keys+

Score: 8 / 10
“As an everyday saloon that’s practical, well-priced and fitted with plenty of standard equipment, the Toyota Camry is a model that ticks lots of boxes for buyers. As a niche saloon that’s also quite stylish to look at, it’s a car we can definitely recommend.”
Read review

Carbuyer+

Model reviewed: (range review)
Score: 7.8 / 10
“The Toyota Camry has returned to the UK with a hybrid powertrain and company-car appeal.”
Read review

Carwow+

Model reviewed: Range overview
Score: 7 / 10
“The Toyota Camry is back after a 15-year hiatus, offering a punchy but fuel-efficient hybrid engine and lots of standard kit. That said, its infotainment is average and it’s quite pricey.”
Read review

Company Car Today+

Model reviewed: 2.5-litre petrol hybrid automatic Excel
“Comfortable, well specced, efficient and with a decent cabin, the Toyota Camry has plenty going for it but will remain a niche, if very sensible, choice.”
Read review

Honest John+

Model reviewed: Range review
Score: 8 / 10
“It’s in its element at low speeds, where the comfort-focused suspension soaks up lumps and bumps without a fuss and the light steering makes negotiating city traffic a piece of cake.”
Read review

Parkers+

Model reviewed: Range review
Score: 7.8 / 10
“An appealing, leftfield cost-effective big saloon”
Read review

The Sun+

Model reviewed: Range overview
“It’s basically the same car as a Lexus ES — but for six grand less. The styling isn’t quite as sleek, and it doesn’t have the status of the Lexus badge. But in terms of quality and comfort, it’s well and truly on a par.”
Read review

The Telegraph+

Model reviewed: (range review)
Score: 6 / 10
“On paper, this should be a company car driver’s dream. But the Toyota Camry is less than the sum of its petrol/electric hybrid parts. Expensive compared to conventional and hybrid rivals, it also sports some of the zaniest cabin colours and materials. Sadly that doesn’t make up for the lacklustre driving experience.”
Read review

Top Gear+

Score: 5 / 10
“The hybrid-only Toyota Camry is not a bad car. Quiet, comfortable, and economical. You get lots of kit, and because it’s a Toyota, said kit will surely keep working forever.”
Read review

Safety rating

No safety rating

No longer on sale, the Toyota Camry has not been crash tested by Euro NCAP. If and when it is put through its paces by Euro NCAP, we will publish the results here.

Eco rating

No eco rating

The Toyota Camry has not been lab tested by Green NCAP.

Reliability rating

As of May 2024, we don’t have enough reliability data on the Toyota Camry to generate a reliability rating.

The Car Expert’s reliability information is provided exclusively for us using extended warranty data from our partner, MotorEasy. As soon as MotorEasy has sufficient data on the Camry, we’ll publish the score here.

Similar cars

If you’re looking at the Toyota Camry, you might also be interested in these alternatives

More Toyota ratings, reviews, news and features

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Kia Stonic

Stuart Masson

-

19 February 2020

0

Summary

The Kia Stonic is a small SUV/crossover based on the Kia Rio hatchback. It was launched in late 2017 and is the smallest crossover in the Kia range.

The Stonic has received mixed reviews from the UK motoring media, but the final scores in most reviews have been poor relative to other cars.

One of the reasons for the poor scores is the Stonic’s safety rating. The entry-level models only received a three-star safety rating from Euro NCAP, while the top-end models get more safety kit (optional on the base models) and scored five stars (in any case, the ratings have now expired due to age). Some sources penalise this more than others, so the Stonic gets a four-star rating from one consumer-focused title yet a “Don’t Buy” recommendation from another…

Other than stiffing buyers of the base models when it comes to safety, the Kia Stonic generally gets praised for its driving dynamics and Kia’s standard seven-year warranty. However, it is criticised for poor boot space and not being as good as the Kia Rio hatchback it’s based on.

The diesel engine version has been discontinued along the way, in line with the world’s overwhelming rejection of diesel power. Now the only engine available is a petrol unit, either with or without mild hybrid assistance.

As of July 2025, the Kia Stonic has a New Car Expert Rating of D, with a score of 58%. It scores top marks for its low CO₂ emissions and running costs, and Kia’s seven-year new car warranty, but its safety score and media review scores are very poor.

More Kia Expert Ratings, new car reviews, news and features

Key specifications

Body style: Small SUV/crossover
Engines: petrol (with or without mild hybrid assistance)
Price: From £20,100 on-road

Launched: Autumn 2017
Last updated: Autumn 2020
Replacement due: TBA

Image gallery

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

Featured reviews

“The Kia Stonic is an easy car to live with, but doesn’t stand out from its rivals in any significant areas.”

Model reviewed: Range overview

Score: 6.4 / 10

Read full review

Andrew Charman

“The Kia Stonic is an affordable small SUV with funky looks and an industry-leading warranty, but alternatives are roomier and have posher-feeling interiors.”

Model reviewed: Range overview

Score: 7 / 10

Read full review

Carwow

More reviews

Auto Express

Model reviewed: Range overview
Score: 6 / 10
“The Kia Stonic is a decent small crossover, but its rivals have it beaten for style, space and efficiency.” (Ellis Hyde)
Read review

Auto Trader

Model reviewed: Range overview
Score: 7.2 / 10
“You’re spoiled for choice in the small SUV sector, the Kia Stonic playing for your attention through a combination of sharp looks, generous equipment and an enjoyable driving experience. These are all appealing, but if you want comfort or a more premium feel you may be better served elsewhere.”
Read review

Business Car

Model reviewed: Range overview
Score: 7 / 10
“In terms of a mild hybrid comparison in this segment, the obvious choice is the Ford Puma, and on a cost basis the Stonic actually comes out slightly ahead, being cheaper to buy and sitting one company car tax BIK band lower in comparable spec. However, the Puma does remain the more appealing package overall.”
Read review

Car

Model reviewed: Range overview
Score: 6 / 10
“It’s a likeable little package that does its job easily as well, if not better, than the vast swathes of rivals it has to contend with. While it’s a little staid in isolation, taken in context it’s a good effort to build a car that a lot of people want to buy.”
Read review

Carbuyer

Model reviewed: Range overview
Score: 7.2 / 10
“The Kia Stonic is competent rather than compelling and it’s hard to justify paying the extra over the Kia Rio on which it’s based.” (Andy Goodwin)
Read review

Company Car Today

Model reviewed: 1.0-litre petrol manual First Edition
Score: 7.1 / 10
“The Kia Stonic just lacks that little something extra to make it a logical option. It’s decent in most areas, but the poor ride and small boot count against it.”
Read review

Green Car Guide

Model reviewed: 1.0-litre petrol manual First Edition
Score: 8 / 10
“The Kia Stonic is good to drive, practical, and interesting, but of course you pay a premium for a small SUV over a boring hatchback”
Read review

Honest John

Model reviewed: Range overview
Score: 6 / 10
“The decision to choose the Kia Stonic over a SEAT Arona or Mazda CX-3 will very much depend on expectation. For those in need of an affordable crossover with a huge warranty and low life costs, the Stonic will be something of a long-term bargain. “
Read review

Parkers

Model reviewed: Range overview
Score: 7.6 / 10
“Looks like an off-roader, drives like a sporty hatchback”
Read review

The Sun

Model reviewed: Range overview
“Good looking, punchy engines, clever technology and great value for money”
Read review

The Telegraph

Model reviewed: Range overview
Score: 7 / 10
“The Kia Stonic enters a crowded marketplace as one of the better handling compact SUVs, plus of course the firm’s excellent seven-year warranty. However, its pricing is pretty punchy, it has a firmer ride than many rivals and isn’t quite as spacious as the best in class.”
Read review

Top Gear

Model reviewed: Range overview
Score: 6 / 10
“Better to drive than most small crossovers, but as hamstrung as its rivals for boot size”
Read review

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 3 stars
Date tested: December 2017
Date expired: January 2034
Read the full Euro NCAP review

Adult protection: 85%
Child protection: 84%
Vulnerable road users: 62%
Safety assist: 25%

Note on safety rating

The Kia Stonic is currently available in four trim specifications in the UK. The two lower-spec models have a more basic safety specification than the higher-spec models, and received a three-star score from Euro NCAP. The more expensive models have additional active safety (accident avoidance) equipment, which gives them a five-star rating.

However, regardless of which version of the Stonic you’re looking at, these safety ratings expired in January 2024 and are no longer valid as the car no longer meets the standards required for the ratings. This is normal practice, as Euro NCAP reviews its ratings on most cars annually with most ratings expiring after about six or seven years.

Although the ratings have now expired, the scores are still useful if you are comparing a used Stonic to vehicles of similar age – whose ratings will have probably also expired.

Eco rating

Independent economy and emissions ratings from Green NCAP

No eco rating

As of July 2025, the Kia Stonic has not been assessed by Green NCAP.

Running cost rating

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumption	Average	Score
Petrol models	50 mpg	B
Diesel models	57 mpg	B

CO₂ output	Average	Score	Variation	Score
Petrol models	129 g/km	A
Diesel models	130 g/km	A

Insurance group	Average	Score	Variation	Score
All models	9	A

Service and maintenance	Cost	Score
Year 1	£131	A
Year 2	£429	A
Year 3	£706	A
Year 4	£902	A
Year 5	£1,209	A
Overall	£3,377	A

The Kia Stonic is a pretty affordable car to own and run, according to whole-life cost numbers provided exclusively to The Car Expert by our data partner, Clear Vehicle Data.

Diesels will always be the more fuel efficient choice, but petrol models also offer decent fuel economy. Insurance premiums are low, and service and maintenance costs over the course of five years of ownership should be excellent too.

Reliability rating

Reliability data provided exclusively for The Car Expert by MotorEasy

No reliability rating

As of July 2025, we don’t have enough reliability data on the Kia Stonic to generate a reliability rating.

The Car Expert’s reliability information is provided exclusively to us using workshop and extended warranty data from our partner, MotorEasy, sourced from both official dealerships and independent workshops.

As soon as MotorEasy has sufficient data on the Stonic, we’ll publish the results here.

Warranty rating

New car warranty information for the Kia Stonic

Overall ratingA85%
New car warranty duration7 years
New car warranty mileage100,000 miles

Kia’s new car warranty is one of the best in the new car market, and better than pretty much any rival brands in a similar price bracket to the Stonic.

The duration is seven years, with a limit of 100,000 miles. This is good news for both new and used car buyers, as it helps the residual value of the Stonic for new car buyers when they come to sell the car, and it gives near-new car buyers confidence that they are covered for years to come.

If you’re looking to buy a used car that is approaching the end of its warranty period, a used car warranty is usually a worthwhile investment. Check out The Car Expert’s guide to the best used car warranty providers, which will probably be cheaper than a warranty sold by a dealer.

Similar cars

If you’re looking at the Kia Stonic, you might also be interested in these alternatives

More Kia Expert Ratings, new car reviews, news and features

More news, reviews and information about the Kia Stonic at The Car Expert

Everything you need to know about Kia

Five of the safest new small SUVs on sale

Kia Stonic ‘Quantum’ now on sale

Kia Stonic bolstered with new GT-Line specification

Kia reveals updated Stonic with mild hybrid power

Kia reveals special-edition Stonic and Picanto models

Kia extends scrappage deal as part of Spring offers

Kia Stonic review

Kia Stonic goes on sale at £16.3K

Frankfurt – big hopes for Kia Stonic SUV

Kia Stonic crossover unveiled

Kia announces new Stonic compact crossover

Buy a Kia Stonic

If you’re looking to buy a new or used Kia Stonic, The Car Expert’s partners can help you find the right car

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Lease a Kia Stonic

If you’re looking to lease a new Kia Stonic, The Car Expert’s partners can help you find a competitive deal

Personal contract hire deals from Leasing.com. Find out more

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Cupra Ateca

Stuart Masson

-

19 February 2020

0

Summary

The Cupra Ateca is a performance version of the regular SEAT Ateca, and the first car to be branded as a stand-alone Cupra model. It is still sold and serviced from selected SEAT dealerships, but the performance is far superior to the regular SEAT versions.

Fundamentally, this is still a SEAT Ateca underneath, so size and interior layout are identical – as are the safety systems and overall Euro NCAP safety rating. Sales, servicing and warranty matters are also handled through the SEAT dealer network. Future Cupra models are expected to diverge more visibly from the SEAT range, although it may be a while before stand-alone Cupra dealerships start popping up.

The Cupra Ateca has received generally good reviews from performance-oriented motoring sources, which have praised its impressive performance for the money and for its rather unique proposition in the marketplace. The main criticisms are its almost unknown brand name and rather uninvolving driving experience compared to similarly-priced hot hatches.

A facelifted model was announced in summer 2020, in line with an update to the sister SEAT model. This included some minor styling tweaks and upgrades, and the revised Cupra Ateca arrived in the UK at the end of the year.

As of January 2025, the Cupra Ateca holds a New Car Expert Rating of E with a score of 55%. It scores poorly in most areas, which reflects its age – now basically an eight-year-old car in its original SEAT form. With no replacement due from SEAT, and the new Cupra Formentor and Terramar models now part of the Cupra family, there appears to be little future for the Ateca once production of this model ends.

More Cupra ratings, reviews, news and features

Key specifications

Body style: Medium SUV/crossover
Engines: petrol
Price: From £42,725 on-road

Launched: Summer 2018
Last updated: Autumn 2020
Replacement due: TBA

Image gallery

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

The Car Expert+

“The Cupra Ateca may be expensive, but it’s an attractive under-the-radar performance SUV. It’s practical, well-made and it goes like the clappers too.”
Read review

Auto Express+

Score: 7 / 10
“The Cupra Ateca is a talented performance SUV that offers tremendous pace, hot hatch-rivalling handling and loads of kit.”
Read review

Auto Trader+

Model reviewed:
Score: 8.4 / 10
“The Cupra Ateca is unique at this price point as a practical and comfortable family SUV that also offers plenty of excitement behind the wheel, and speed to match. To get close to it would require something like a Porsche Macan, which is several thousand pounds more expensive.”
Read review

Car+

Score: 8 / 10
“Does the Ateca work as a Cupra model in its own right? In all honesty, this could well get away with still having a SEAT badge on the front, and with Cupra logos dotted about like they are currently.”
Read review

Car Keys+

Score: 8 / 10
“The Cupra Ateca is a hugely attractive proposition. It ticks plenty of boxes and is both great to drive and also impressively useful and practical. Sure, some might find it too closely aligned to Seat still, but the Ateca is a hugely promising start for Cupra.”
Read review

Carbuyer+

Score: 7.6 / 10
“The Cupra Ateca is an accomplished performance SUV at a tempting price but it’s a little short on character.”
Read review

Carwow+

Score: 7 / 10
“The Cupra Ateca SUV is a brilliant family car that’s fast and great to drive, but you’ll have to accept its gloomy interior and boy racer exterior complete with tuner-esque branding.”
Read review

Daily Mirror+

Score: 6 / 10
“SUV is fast, but it’s no sports car.”
Read review

Eurekar+

Model reviewed:
“When Spanish brand Cupra set out on its own as the performance arm of SEAT it had only one model in its stable – a spiced up version of the Ateca SUV. Three years down the line and the Cupra Ateca has just been given a makeover making it look more dynamic and an upgrade to its onboard equipment to bring it right up to date.”
Read review

Evo+

Model reviewed: 2020 facelift
Score: 6 / 10
“Cupra’s performance SUV has been spruced up, but it’s not enough to keep it competitive in a very crowded segment.”
Read review

Heycar+

Model reviewed: Range overview
Score: 7 / 10
“This might look like a SEAT Ateca with a funny badge but it’s actually the start of something new. The Spanish car manufacturer has launched its performance sub-brand, Cupra, as an entity in its own right”
Read review

Honest John+

Model reviewed: Special Edition
Score: 8 / 10
“The fastest crossover SUV on sale for (vaguely) sensible money.”
Read review

Motoring Research+

Model reviewed: Range overview
Score: 8 / 10
“It would be easy to dismiss the Cupra Ateca as a badge-engineered folly. Cast your cynicism aside: this is a credible fast SUV”
Read review

Parkers+

Score: 7.8 / 10
“SEAT’s Cupra brand debuts with a sporty SUV”
Read review

The Sun+

“The Cupra Ateca is ahead of the SUV game with quick steering and good balance.”
Read review

The Telegraph+

Score: 8 / 10
“SEAT’s… sorry, Cupra’s Golf R on stilts is a surprisingly effective hot hatch substitute, and retains all the good points that make the cooking Ateca such a winner. It’s not as involving as some hot hatches, but it’s still plenty of fun – and it offers something unique.”
Read review

Top Gear+

Score: 7 / 10
“There’s not much else like it for the money, so long as you can get your head around the badge… and the price.”
Read review

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: June 2016
Date expired: January 2023
Read the full Euro NCAP review

Adult protection: 93%
Child protection: 84%
Vulnerable road users: 71%
Safety assist: 60%

Notes on safety rating

The Cupra Ateca’s safety rating is based on the original SEAT version, which was tested by Euro NCAP back in 2016 and awarded a five-star rating. However, this rating expired in January 2023 and is no longer valid as the car no longer meets the standards required for such a rating. This is normal practice, as Euro NCAP reviews its ratings on most cars annually with most ratings expiring after about six or seven years.

Although the rating has now expired, the score is still useful if you are comparing a used Ateca to vehicles of similar age – whose ratings will have probably also expired.

Eco rating

Independent economy and emissions ratings from Green NCAP

No eco rating

As of January 2025, the Cupra Ateca has not been assessed by Green NCAP.

Reliability rating

Reliability data provided exclusively for The Car Expert by MotorEasy

No reliability rating

As of January 2025, we don’t have enough reliability data on the Cupra Ateca to generate a reliability rating.

The Car Expert’s reliability information is provided exclusively to us using extended warranty data from our partner, MotorEasy. As soon as MotorEasy has sufficient data on the Ateca, we’ll publish the score here.

Running cost rating

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumption	Average	Score	Variation	Score
Petrol models	36 mpg	D	31 – 42 mpg	D – E

CO₂ output	Average	Score	Variation	Score
Petrol models	183 g/km	C	153 – 209 g/km	B – D

Insurance group	Average	Score	Variation	Score
All models	31	C	30 – 32	C – C

Service and maintenance	Cost	Score
Year 1	£244	B
Year 2	£602	B
Year 3	£1,028	B
Year 4	£1,275	C
Year 5	£1,664	B
Overall	£4,813	B

There’s mixed data on running costs for the Cupra Ateca. The most significant news is that fuel consumption from the 2.0-litre petrol engine is poor, meaning you’ll be a regular visitor to your local service station.

Insurance costs should be about average, while servicing costs over the first five years are better than average.

Awards

Trophies, prizes and awards that the Cupra Ateca has received

2023

Carbuyer Awards – Best Used Hot SUV

2019

Scottish Car of the Year Awards – Sports Car of the Year

Similar cars

If you’re looking at the Cupra Ateca, you might also be interested in these alternatives

More Cupra ratings, reviews, news and features

Buy a Cupra Ateca

If you’re looking to buy a new or used Cupra Ateca, The Car Expert’s partners can help you find the right car

Find your next used car with Motors. Find out more

Find your next new or used car with Auto Trader. Find out more

Find your next new or used car with Carwow. Find out more

Lease a Cupra Ateca

If you’re looking to lease a new Cupra Ateca, The Car Expert’s partners can help you find a competitive deal

Personal contract hire deals from Leasing.com. Find out more

Personal contract hire deals from Carparison Leasing. Find out more

Personal contract hire deals from Select Car Leasing. Find out more

Subscribe to a Cupra Ateca

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Driving test change to boost accessibility

Driving

Stuart Masson

-

19 February 2020

0

Driving test change to boost accessibility

Video clips are to replace written scenarios in UK driving theory tests to make them more accessible.

The Driver and Vehicle Standards Agency (DVSA) announced that, from April 14, learners will be asked three questions after watching a driving clip of up to 30 seconds.

The change follows research which found that learners with reading difficulties and disabilities felt more comfortable with video scenarios than written ones.

DVSA chief driving examiner Mark Winn said: “Being able to drive can be life-changing and the DVSA is committed to helping everyone access the opportunities driving can offer.

“We have worked closely with road safety experts and learners to create a theory test which fully tests a candidate’s knowledge of the rules of the road and is more accessible.”

A scenario could show a car being driven through a town centre or on a country road, with three multiple-choice questions on issues such as safe overtaking or why motorcyclists are considered vulnerable road users.

Making the driving test more inclusive

The bid to improve access to driving comes after the Department for Transport launched its inclusive transport strategy in July 2018.

The DVSA worked with the National Autistic Society, the British Dyslexia Association and the British Deaf Association to develop the change.

John Rogers, of community interest company Disability Driving Instructors, said: “A picture paints a thousand words, especially for candidates with special educational needs.

“Having to go back and forth between the text in the written scenario and the written questions and answers was a big obstacle to understanding what was required.

“Video scenarios should prove much easier to follow and the questions will hopefully appear more relevant.”

AA Driving School managing director Sarah Rees said: “Technology is key to the driver training industry and the new videos will dramatically improve the process for people who struggled with the previous text-heavy format.

“In the past you could have been the most capable, confident driver but fall at the first hurdle having to decipher written driving scenarios.”

Some 17 million theory tests have been conducted in the UK over the past ten years. Existing support for learners with reading difficulties, disabilities or health conditions includes extra time to take the test and having someone to read and reword questions for them.

The exam involves 50 multiple-choice questions and a hazard perception test. Both sections must be passed before a learner can book a practical test.

A series of changes to the practical test in Britain came into force in December 2017. They included following instructions from a satnav, a period of independent driving doubled to 20 minutes, and a refreshed selection of manoeuvres deemed more realistic.

More driving news, information and advice at The Car Expert

Car finance lender forced to pay customers £30 million in compensation

Car finance news

Stuart Masson

-

18 February 2020

0

Car finance lender forced to pay customers £30 million in compensation

Car finance lender Moneybarn has been fined almost £3 million by the Financial Conduct Authority (FCA) after failing to help vulnerable customers.

Moneybarn, which specialises in lending money to ‘sub-prime borrowers’ (people with poor or no credit history), has also paid more than £30 million in compensation to nearly 6,000 customers after the industry regulator found serious breaches over how it treated customers who fell into arrears.

The FCA slapped the sub-prime car finance lender with the £2.8 million fine after it said customers were not given a “realistic” timeframe to clear their arrears.

In a damning statement, the FCA also said that Moneybarn “did not communicate the likely financial consequences of failing to keep up with payments to customers in a way which was clear, fair and not misleading.”

More than 1,400 customers ended up defaulting on their loans after signing up to short-term repayment plans with the firm, which is owned by FTSE 250 lender Provident Financial.

The FCA said the payment plans were “unsustainable” and that many of the customers impacted by this were “vulnerable”. It said Moneybarn unfairly treated these customers, who often have a poor or no credit history, between April 2014 and October 2017.

The regulator added that Moneybarn has now voluntarily paid compensation to all 5,933 customers who were potentially affected by the firm’s failings.

Mark Steward, executive director of enforcement and market oversight at the FCA, said: “Moneybarn did not give its customers, many of whom were vulnerable, the chance to clear their arrears over a realistic and sustainable period.

“It also did not communicate clearly to customers, in financial difficulty, their options for exiting their loans and the associated financial implications, resulting in many incurring higher termination costs. These were serious breaches.”

The FCA said Moneybarn did not dispute its findings and agreed to redress customers, meanings its potential fine was reduced by 30%.

More car finance news, information and advice at The Car Expert

Skoda Superb Estate test drive

The Car Expert staff

-

17 February 2020

0

It’s one of those phrases thrown around far more than it should be in motoring circles, but the Skoda Superb Estate really is ‘all the car you’d ever need’. Whether it’s been a spacious family car or a corporate company car, this car has its brief nailed.

As Skoda’s flagship model, it’s a perfect showcase for what this Volkswagen Group-owned brand is all about – simple innovation, spaciousness and affordability. And to ensure it continues to be a worthy ‘halo’ model for the firm, it’s been given a mid-life facelift.

We’ve already tried it in hatchback form, but here’s our first go with an estate body…

More Skoda news, ratings, reviews and features

Skoda Superb Estate review

What’s new about the Skoda Superb Estate?

Overall it’s a fairly mild update for the Skoda Superb, receiving slight styling tweaks that involves rejigging the front end and fitting clever new Matrix LED headlights that can automatically filter the main beam around traffic – meaning you can leave the car constantly on full-beam. Inside, convenience has also been enhanced with wireless phone charging and an underfloor boot storage divider.

Additional safety kit has also been fitted in the form of predictive cruise control. The Superb retains its pre-facelift five-star safety rating from Euro NCAP, recorded when the car was tested back in 2015.

How does it look?

The latest generation of Skoda Superb, introduced in 2015, has always been a handsome car, regardless of whether it’s in hatchback or estate form.

Skoda has built on this with some mild styling changes to help give it a fresher look. The tweaked grille is the most obvious change, while the front bumper is also subtly refreshed.

Skoda Superb Estate review - front | The Car Expert

Skoda Superb Estate review - rear | The Car Expert

One of the most obvious ways of telling this updated Superb apart from its predecessor, though, is by looking at the rear where you’ll spot the firm’s new ‘SKODA’ lettering laid out across the boot – replacing the conventional badge offered previously.

What’s the spec like?

Even entry-level Superb models in ‘S’ trim get plenty of standard kit, with 16-inch alloy wheels, an eight-inch touchscreen, LED front and rear lights and keyless start being included for the £25,645 starting price for the Skoda Superb Estate. You can save yourself £1,300 by choosing the hatchback version, too.

In high-spec SE L trim the Superb comes laden with standard kit, including Matrix LED headlights, heated front seats and a whole host of safety equipment, including blind-spot monitoring. Our test car also came with the larger nine-inch touchscreen as a £1,210 option – something we don’t feel is necessarily worth spending extra on as the regular eight-inch unit is more than up to the job. Though even with that, £595 metallic paint a £150 spare wheel, the Superb only costs £33,995.

Given an entry-level BMW 3 Series Touring (which is also smaller) costs from £34,065, we reckon the Superb still represents fantastic value for money.

What’s it like inside?

If you’re looking for a spacious estate, there are few as versatile and practical as the Superb. With five seats in place, it has the largest boot of any wagon on sale today, with a huge 660 litres of space. Folding the rear bench increases this to an astonishing 1,950 litres. You’d be looking at a seven-seat MPV or SUV to get a boot as big as this one.

2020 Skoda Superb review – interior | The Car Expert

2020 Skoda Superb review – boot space | The Car Expert

Rear seat space is also exceptionally generous, with luxury car levels of room in the back offering plenty of room even for taller adults.

And while the interior quality might not be up to the standard of premium rivals, plenty of soft-touch materials, leather upholstery and a clear layout still makes the Superb’s cabin a very pleasant place to spend time. Touches like umbrellas in the door and little bins in the door cards are also perfect examples of the ‘Simply Clever’ innovations Skoda is great at offering.

What’s under the bonnet?

There is no shortage of choice when it comes to powertrain options for the Skoda Superb, with plenty of diesel and petrol engines and a new plug-in hybrid. The 2.0-litre diesel engines have long proven to be the most popular, though with diesel slowly falling out of favour the petrol versions are likely to rise in demand on this new model.

Under the bonnet of our test car is the VW Group’s staple 2.0-litre petrol unit which, in this guise, produces 190hp and 320Nm of torque. Power is sent to the front wheels via a seven-speed DSG automatic transmission.

It’s decently quick, with 0-60mph taking 7.5 seconds and it’ll reach a claimed top speed of 142mph. As for efficiency, Skoda claims it’ll return around 37mpg combined, though on a long journey we found it could quite easily return 45mpg, with CO₂ emissions of 141g/km.

What’s it like to drive?

Despite a relatively punchy engine under the bonnet, the Superb isn’t a model that’s about delivering maximum driver enjoyment – rather it feels much better suited to relaxed cruising.

The ride is very comfortable even on the larger 18-inch alloy wheels fitted to our test car, and it soaks up potholes tremendously well. This 2.0-litre petrol engine is also refined and smooth – offering a plentiful amount of power to the Superb, though the cheaper 150hp 1.5-litre petrol would likely offer all the performance most would need. We also found the seven-speed automatic gearbox a bit hesitant at times.

Light steering, while not inspiring much confidence, makes the Superb an easy car to manoeuvre around town – helping to make it feel like a smaller car than it is. That’s handy because it really is vast. Measuring nearly five metres long, it’s a very similar length to a Range Rover Sport.

Verdict

This facelift might only have seen marginal changes introduced to the Skoda Superb, though with a fresher look and additional safety kit, it has only helped to strengthen this model’s positioning further.

This 2.0-litre petrol unit might not be the sweetest spot in this model’s range, as you could be better served by the smaller and cheaper 1.5-litre petrol engine, or a more frugal 2.0-litre diesel instead. But either way, this can’t detract from what is one of the most impressively well-rounded cars on sale today, which offers a mix of spaciousness and refinement that very few cars can equal.

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Similar cars

Key specifications

Model as tested: Skoda Superb Estate SE L
Price (on-road, as tested): £33,990
Engine: 2.0-litre turbocharged petrol
Gearbox: Seven-speed automatic
Power: 190 hp
Torque: 320 Nm
Top speed: 142 mph
0-60mph: 7.5 seconds
Fuel economy (combined): 35.3 – 37.7 mpg (WLTP)
CO₂ emissions: 141 g/km
Euro NCAP safety rating: Five stars (2015)

UK used car market holds steady in 2019

Car industry news

Stuart Masson

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16 February 2020

0

The UK’s used car market remained steady during 2019 with a total of 7,935,105 cars changing hands during the year.

It was essentially an identical result to the previous year, with a strong second half of the year making up for a slow first half, according to data from the Society of Motor Manufacturers and Traders (SMMT).

Overall used car sales for 2019 were a little over short of 2018’s figure, which is statistically negligible on nearly 8 million cars. In same cases, however, the word ‘sales’ is not really relevant, as this number includes every vehicle that changed keeper on the DVLA database. So it includes parents handing cars over to their kids, transferring registration to a spouse, and so on.

Sales of petrol cars fell by 0.3% to just under 4.5 million transactions, while those of diesel vehicles dropped by 0.6% to a little less than 3.3 million, representing a market share of just under 42%. With new diesel sales plummeting in the last few years, this will start to be reflected in used car sales over the next few years.

With the strong growth in new hybrids and electric cars over the last couple of years, it was inevitable that this would start to filter through to the used car market as well. There was a significant rise in the number of used alternatively fuelled vehicles – which comprises hybrid, plug-in hybrid and full-electric vehicles – increasing by 23% with 135,516 sales taking place. However, this still only represents less than 2% of the overall market, so this can be expected to keep growing rapidly each year.

Hatchbacks still on top but SUVs growing

Superminis remained the most popular segment of used car, taking up a 33% market share. Lower medium and upper medium segments were the next most popular with a 27% and 12% respective market share, while the ‘dual purpose’ (SUV) segment was the only one to post growth in the full year, up 11% to take a 12% market share.

The most popular used car of 2019 was the Ford Fiesta, which is hardly a revelation since it’s been the best-selling new car in the UK for a generation. Likewise, the rest of the ten most popular used cars reflect the greatest hits of the new car market for the last decade.

The top ten models were exactly the same as the previous year, with only a mild shift in the order. Interestingly, only two of the ten models increased their sales figures on 2018 as the market diversifies away from hatchbacks towards SUVs.

Source: Society of Motor Manufacturers and Traders (SMMT)

As usual, the South East of England leads the way in used car sales with just under 15% of the total market share – which is more than all of Scotland and Wales combined. The top ten regions were exactly the same as in 2018, in exactly the same order. Three of the regions saw increased sales (North West, Yorkshire/Humberside and London) while seven saw decreases.

Borrowing increasing despite flat sales

The Finance and Leasing Association also published its 2019 figures this week, showing that despite a flat year for used car sales, the number of used cars financed through dealerships increased by 2%, while the amount borrowed increased by 4%.

Used car bought on finance by consumers at point of sale

	Dec 2019	% change	3 months to Dec 2019	% change	12 months to Dec 2019	% change
Value of advances (£ billion)	1.177	11	4.148	4	18.374	4
Number of cars	90,956	7	330,058	2	1,489,929	2

Source: Finance and Leasing Assocation (FLA)

More than £18 billion was borrowed on just under 1.5 million used cars in 2019, both of which are record numbers. The average amount borrowed per used car also hit a new full-year record, averaging just over £12,300. All of these numbers have been increasing steadily every year for the last decade, regardless of the country’s political or economic situation.

These numbers only cover money loaned by members of the Finance and Leasing Association, which basically refers to money borrowed through car dealers at point of sale. Money lent by banks, parents, loan sharks and any other financiers is not included.

Mazda CX-30 review

Andrew Charman

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10 February 2020

0

60-second summary

What is it?
The Mazda CX-30 is a third, and mid-sized, member of Mazda’s SUV family.

Key features
Coupe-like looks, quality and equipment, alternative route to engine efficiency

Our view
The Mazda CX-30 sits between the existing CX-3 and CX-5 models to very effectively fill what may seem a small niche. It’s a well-built, stylish-looking crossover – in fact, it’s the most family hatch-like SUV around. Only a cramped rear prevents it being one of the best on the market.

More Mazda news, ratings, reviews and features

Full review

Mazda CX-30 review

Introduction
Buying and owning a Mazda CX-30
Inside the Mazda CX-30
Driving the Mazda CX-30
Summary
Key specifications

Introduction

Walking into the press presentation for the new Mazda CX-30 compact SUV, the car was parked on display between its sisters, the CX-3 and CX-5. And to be honest, without looking at their posteriors it was difficult to tell them apart.

A helpful graphic during the presentation saw the profile of the CX-5 put up on the screen, the CX-30’s laid on top of it (ever so slightly smaller), and the CX-3’s put on top of that (a little smaller still).

It reminded this reviewer of those badly off-register snaps one used to occasionally get from the photo processors in the days before digital – or the effect you get when watching a 3D movie at the cinema and taking those silly glasses off.

Yet according to Mazda’s suits, the CX-30 is set to become the brand’s UK best-seller – taking over from the CX-5. Why? When it is so closely related to its siblings? Basically because this is a goldilocks car – “I tried that CX-5 and it was just a little too big, the CX-3, a little too small – but this CX-30, it’s just right…”

Yes, this car is a gap-filler, but an effective one. Why not CX-4? Because Mazda makes one of those for the Chinese market. So we get CX-30, because it’s based on the Mazda 3, standing 10cm taller but actually 7cm shorter that the hatchback so that its young family buyers find it easier to manoeuvre around town.

The CX-30 certainly has its work cut out, taking on such established big hitters as the Nissan Qashqai and Toyota C-HR and strong newcomers, the likes of the Volkswagen T-Roc and Ford’s brand-new Puma. And Mazda also believes it can steal some previous buyers of upmarket models such as the Audi Q3 and BMW X2.

The styling of the CX-30 has been inspired by a ‘sleek and bold’ concept and this is certainly a purposeful-looking vehicle. Its long bonnet gives the roofline a low stance and the car as a whole coupe-esque visuals, which will appeal to those who want to follow the SUV trend but don’t like anything too boxy. This is much closer to hatchback than SUV.

The plastic cladding applied to areas such as the wheelarches is perhaps the least attractive aspect of the car, but overall this is a distinctive-looking new challenger in an overcrowded market.

Buying and owning a Mazda CX-30

There’s not too much to understand when studying Mazda CX-30 buying options, with just two petrol engines available, both with mild hybrids attached to help stretch the efficiency. It’s available in other markets with a diesel, but not in a UK that has fallen so much out of love with oil-burners.

As the brand’s second ‘new generation model’, the CX-30 follows the Mazda 3 hatch launched last year in making use of the latest SkyActiv-X petrol unit. This bucks the trend of modern downsizing by being of 2.0-litre capacity and offering a 180hp power output. And it does this while returning emissions as low as 105g/km and fuel economy nudging 48mpg – impressive.

The only other option is the slightly older tech SkyActiv-G, also of 2.0-litre capacity and putting out 122hp. Making do without Mazda’s latest clever Spark Controlled Compression Ignition tech, the smaller unit is less efficient, with best figures of 116g/km and 45.6mpg.

Really choosing the SkyActiv-X is a no-brainer, despite it being more expensive – the cheapest CX-30 is £22,895, the equivalent X £24,375 . It’s no surprise the more than two-thirds of sales are expected to be with the more powerful engine.

You can have the 122hp engine with a six-speed manual or auto shifting, but only in two-wheel-drive form. The 180 also comes with manual or auto choices but also the option of a full all-wheel-drive transmission.

Trim levels are familiar to Mazda-philes. There are four, dubbed SE-L, Sport, Sport Lux and GT Sport, the latter also offering a ‘Tech’ sub-grade. Tech basically adds three recently developed active safety features, Driver Monitoring, Front Cross Traffic Alert (FCTA) and Cruising & Traffic Support (CTS). The latter is useful, on auto gearbox models accelerating braking and steering the car when in a traffic jam.

Not that you need the top trim for an excellent safety package – adaptive cruise control with autonomous emergency braking, blind-spot detection with a rear cross-traffic alert, and lane-keeping are included in a package that earned the CX-30 a five-star Euro NCAP rating and the highest score for adult occupants ever recorded in the crash-test programme.

There are plenty of toys on entry-level cars too – auto headlights and wipers for example, parking sensors, leather on the steering wheel, even a head-up display. Mazda doesn’t like options lists and so you get quite a bit of equipment to start with or pay more to move up a trim level.

Inside the Mazda CX-30

It you read our review of the Mazda 3 back in June 2019 then we need not detain you too long here, as the CX-30 interior is effectively lifted wholesale from that car and produces the same plusses and minuses – excellent fit, finish and quality of controls, and poor rear cabin space.

Mazda CX-30 review - dashboard | The Car Expert

Mazda CX-30 review - front seats | The Car Expert

Expanding into SUV territory does not benefit interior dimensions much – remember this car is somewhat shorter than its hatch inspiration – and for adults travelling in the back is somewhat cramped. Headroom is okay but legroom on the tight side.

You do get a bigger boot though, 430 litres (expanding to almost 1,400 litres with the rear seats folded). This compares to around 350 in the hatch and the smaller CX-3.

Up front is as effective as we have come to expect from Mazda. The essential dials ahead of the driver are big and traditional, easy to read.

The brand has never let form overtake function and we’ve often commented for example on its infotainment screens appearing as if they’ve been stuck on top of the centre console – this one emerges from the dash, but this doesn’t matter as it works extremely well, is easy to read. It’s easy to use too – Mazda refuses to use touchscreens, arguing that traditional rotary dials are less frustrating and distracting. They may have a point…

Driving the Mazda CX-30

So far we’ve driven the CX-30 with the 180hp SkyActiv-X engine which is expected to attract most buyers. It’s an impressive unit in many ways, and very different to the downsized turbocharged engines becoming the norm in rivals, but the absence of that extra boost does make itself felt when accelerating from low down the rev range.

Use all the revs and the car does accelerate briskly – 8.5 seconds is plenty fast enough in this market. And once cruising at motorway speeds it settles down to a smooth, hushed note.

This car certainly impresses with its chassis. Ride comfort is very good, and hustle it at speed through a series of corners and it remains pleasingly upright with no discernible body roll until speeds you really shouldn’t be driving such a car at. Only very poor road surfaces unsettle it.

Overall this soon becomes a car that is easy to live with – fun to drive when you want to have fun, easy to traverse across a traffic-choked town. It should appeal widely.

Mazda CX-30 road test 01 | The Car Expert

Mazda CX-30 road test 02 | The Car Expert

Summary

The Mazda CX-30 may be not that much smaller than a CX-5, or larger than a CX-3, but it is generally the best of all worlds. It boasts stylish looks, a distinctive visual presence that could well make it appeal to those Audi and BMW buyers. And when they step inside they will be impressed by the surroundings, built to a quality that Mazda does so well.

They will be less impressed by the rear-seat space, and will need to accept Mazda’s refusal to follow the herd when it comes to engines, but do that and what remains is a compact SUV that ticks more boxes than many of its rivals.

More Mazda news, ratings, reviews and features

Good points

Stylish visuals
Quality interior
Equipment levels

Bad points

Rear seat space
Lack of low down torque

Key specifications

Make and model: Mazda CX-30
Price (on-road): £24,375
Engine: 2.0-litre SkyActiv-X petrol
Gearbox: Six-speed manual
Power: 180 hp
Torque: 224 Nm
0-62 mph: 8.5 seconds
Top speed: 127 mph
Fuel economy (combined): 47.9 mpg (WLTP)
CO₂ emissions: 105 g/km (WLTP)
Insurance group: 23E
Euro NCAP rating: Five stars (2019)

Limited-edition Cupra Ateca bolsters line-up

Model update

Stuart Masson

-

10 February 2020

0

Limited-edition Cupra Ateca bolsters line-up

Cupra has announced a limited-edition version of its not-a-SEAT Ateca performance SUV.

Restricted to just 100 units in the UK, the Cupra Ateca Limited Edition brings with it both increased performance and a higher specification than the standard car.

Of the 100 allocated cars, 80 will be finished in Rhodium Grey or Energy Blue, while 20 will be painted Graphene Grey and will also be fitted with a titanium Akrapovic exhaust system to really annoy your neighbours for an extra £3K.

Regardless of whether it has a 7kg lighter exhaust, the Limited Edition model uses the same 2.0-litre four-cylinder petrol engine as the standard Cupra Ateca, driving all four wheels. It can go from 0-62mph in just under five seconds before hitting a top speed of 152mph.

If you like the idea of bigger numbers at extra cost that somehow don’t improve performance figures, you’re in luck. A dealer-fitted ABT Sportsline power upgrade is now available for the Cupra Ateca (presumably for regular models as well as the Limited Edition cars). This boosts power from 300hp to 350hp and torque from 400Nm up to 440Nm.

For some reason, a 16% increase in power and 10% increase torque yields no improvement to official acceleration results. Supposedly, the ABT pack provides better mid-range torque delivery to “improve drivability and response when on the move”, although no figures are quoted. Top speed also increases by 6mph to 158mph, which will come in very handy if the government decides to increase the national speed limit to 160mph.

Visually, there are a few changes to the Cupra Ateca Limited Edition to distinguish it from the regular model (as well as the garden-variety SEAT Ateca). Newly-designed 20-inch copper-highlighted alloy wheels come as part of the package, as well as a copper-thread carbon fibre roof spoiler. The same copper thread effect is used on the wing mirror covers, too. Those larger alloy wheels (up from 19 inches on the standard model) mean that the Cupra Ateca Limited Edition can be fitted with performance 18-inch Brembo brakes for better stopping power.

Inside, the biggest talking points are that the seats are covered in petrol blue Alcantara and the interior mounldings get a copper carbon fibre look to match the exterior.

Prices for the Cupra Ateca Limited Edition start from £42,120, rising to £45,160 for the same car fitted with the Akrapovic exhaust system and finished in Graphene Grey paint.

More Cupra news, ratings, reviews and features

Fiat 500 Hybrid test drive

The Car Expert staff

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8 February 2020

0

It’s no understatement to say that the 500 is Fiat’s icon – a model that keeps soldiering on with minimal changes, yet never seems to look a day older.

The reborn 500 was launched in 2007, and while there have been more special editions than there have been DFS sales, as well as a mild facelift a few years back, it’s more or less the same car that it was 13 years ago.

But with manufacturers increasingly under pressure to make their cars more environmentally friendly, it’s time for the first electrified Fiats to show their faces…

More Fiat news, ratings, reviews and features

What’s new about the Fiat 500 Hybrid?

First things first, we should get out of the way that this isn’t technically Fiat’s first electrified model, as a pure-electric 500e has previously been sold in small numbers in the United States.

However, it’s the first electrified model for Europe – featuring a new 1.0-litre petrol engine mated to an electric motor and battery, which will over time replace the existing 1.2-litre petrol unit previously available.

Slightly confusingly, the Fiat 500 Hybrid isn’t a ‘proper’ hybrid in that it can’t run on electrical power alone – so it’s not a ‘zero emissions capable’ vehicle. It’s actually a mild hybrid, which means that the electrical motor and (very small) battery pack are only used to augment the petrol engine. This provides improved performance and fuel economy, but there’s no electric-only mode like you’d get on a Toyota Yaris Hybrid.

The 500 Hybrid carries over pretty much everything from the regular Fiat 500, including its sub-par three-star safety rating from Euro NCAP. Overall, the Fiat 500 currently holds an Expert Rating of 64% on The Car Expert’s unique Expert Rating scale, which aggregates reviews from 18 of the UK’s leading motoring websites.

To help celebrate the new powertrain, there’s yet another special edition – the Hybrid Launch Edition in this case. More on that later.

How does it look?

Fiat says most 500 buyers choose them because of how they look – something that comes as no surprise given the vibrant chic looks, the vast array of colour combinations, and variety of specifications to choose from.

Fiat 500 Hybrid review - front | The Car Expert

Fiat 500 Hybrid review - rear | The Car Expert

For a 13-year-old design, the 500 still looks fresh, modern and appealing, with mild tweaks continuing to make it stand out in the supermini class. None more so than the Hybrid Launch Edition version tested here with its cool Dew Green paintwork, special hybrid badging and satin chrome detailing. Our model’s panoramic sunroof and 17-inch alloy wheels also help it to look the part, and will no doubt continue to make it that desirable fashion accessory that many view it as.

What’s the spec like?

The change from the old 1.2-litre engine to a 1.0-litre mild-hybrid has added around £500 to the price of the model – though you’ll be able to recoup some of this expense back with the lower running costs.

It means that prices for the model now start from £12,665, meaning it’s not quite the bargain it once was. But our top-spec Launch Edition is too pricey – costing from £16,795 – enough to buy you a Volkswagen Up! GTI.

It offers plenty of kit, though, including LED running lights, a Beats sound system, rear parking sensors and climate control to name but a few niceties.

What’s the Fiat 500 Hybrid like inside?

The same flair and character of the exterior makes its way into the 500’s cabin, too, with a whole host of cool details offering something a little different in the city car class. There’s a colour-coded matt dash, for example, and a glass roof throws plenty of light into the cabin.

Fiat 500 Hybrid review - interior | The Car Expert

However, the ageless design can’t be said for the cabin, with plenty of cheap plastics making it feel a bit low-rent next to the new wave of softer touch plastics. These would be forgivable on the entry-level 500, but don’t quite cut the mustard on this top-spec version.

If you choose this model, though, you’re treated to some special seating upholstery made of ‘Seaqual’ yarn. They feel and look pretty ordinary, though they’re made entirely from recycled plastics, some of which have come from the sea. Bragging about them will certainly earn you brownie points with the kale and spinach smoothie brigade…

What’s under the bonnet?

The 1.0-litre petrol unit in the 500 Hybrid is the latest in Fiat’s FireFly engine series, though it’s the first to be fitted with mild-hybrid technology. It combines the block with a belt-starter generator and a small battery.

Watching paint dry feels quicker than waiting for the 500 to get up to speed, with just 70hp and 92Nm on tap. The sprint from 0-60mph takes a rather lethargic 13.8 seconds, and maxed out, Fiat says it will hit 104mph. The firm also promises that it delivers 25 per cent more torque than before, though you’d struggle to tell.

The mild-hybrid technology does, however, bring efficiency savings, with Fiat claiming it will return 53.3mpg, while CO₂ emissions are particularly low at 88g/km – that’s 20% less than the outgoing 1.2-litre petrol engine.

What’s the Fiat 500 Hybrid like to drive?

Fiat has the city car market nailed, and the 500 is truly excellent in urban areas. Its light steering (enhanced further with a ‘City’ mode) makes it incredibly nippy, and tremendously easy to park. And while it takes a while to get up to speed, that doesn’t matter too much when you’re zipping between the lights.

The ride could be more comfortable, though refinement on the whole is decent, and thanks to a six-speed manual transmission (most cars in this segment only have five gears) it doesn’t feel too far out of its depth at higher speeds. That’s providing you keep at a constant speed – trying to overtake at anything above 50mph feels like an impossibility.

One bizarre feature of the hybrid, though, is the coasting function. It’s only available at slower speeds, though it’s unlike many mild-hybrids which automatically disengage once you haven’t been accelerating for a few seconds. That’s because the Fiat needs you to put into neutral to be able to take advantage of this – it’s something that feels unnatural, and also not particularly safe.

Verdict

Making the 500 a hybrid feels like a step that Fiat was forced into doing, rather than one it wanted to – the bosses themselves admitting that they’ve watched from afar to see if electrified models take off, before choosing to join the party once they’re convinced people are actually buying them.

That’s maybe a harsh evaluation, as the new system is smooth and returns decent efficiency, but it still offers limited performance and the need to take it out of gear to make it coast just feels lazy.

But none of this detracts from the fact that the Fiat 500 remains the most characterful, stylish and lovable city car on sale today – something that none of its rivals can even get remotely close to it for.

More Fiat news, ratings, reviews and features

Similar cars

Key specifications

Model as tested: Fiat 500 Hybrid Launch Edition
Price (on-road): £16,795
Engine: 1.0-litre naturally-aspirated petrol
Gearbox: Six-speed manual
Power: 70 hp
Torque: 92 Nm
Max speed: 104 mph
0-60mph: 13.6 seconds
Fuel economy (combined): 53.3 mpg
CO₂ emissions: 88 g/km
Euro NCAP safety rating: Three stars (2017)

Britain’s best-selling cars – January 2020

Stuart Masson

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7 February 2020

0

Britain’s best-selling cars – January 2020

It was a slow start to the year for the car industry, with private new car sales down 14% in January compared to the same month last year. Although consumer hesitation was unexpected as Brexit frenzy peaked ahead of the UK’s departure from the EU at the end of the month, the scale of the fall will have been painful for dealers and manufacturers.

Still, clouds and silver linings and all that, with some brands doing better than others. Audi, Bentley, DS Automobiles, Jaguar, Jeep, Lexus, Lotus, MG, Mitsubishi, Nissan and Porsche all reported double-digit growth against a market that fell by 7% overall.

Meanwhile, it wasn’t as much fun for several other brands. Abarth, Alfa Romeo, Alpine, Citroën, Dacia, Honda, Hyundai, Kia, Maserati, Mazda, Mini, Renault, Smart, SsangYong, Subaru, Suzuki and Vauxhall all took a double-digit dive in January.

Ford certainly started the year strongly, with the Fiesta and Focus locking out the top two spots on the sales charts, while the locally-built Nissan Qashqai also had a good month to place third. As for the rest of the top ten, read on…

The UK’s ten best-selling cars, January 2020

1. Ford Fiesta

Ford Fiesta news, reviews, safety and eco ratings | Britain's best-selling cars | The Car Expert

The champ has taken a bit of a pummelling in recent months, with the Vauxhall Corsa and Volkswagen Golf taking turns at the top of the charts late in 2019. There have even been reports that Ford is cutting European production of the Fiesta due to a slowdown in UK demand.

However, the Fiesta certainly started 2020 with a bang, with more than 6,000 cars registered in January. That’s nearly 13% better than last year in a market that fell 7%, which is impressive.

The Fiesta currently holds an Expert Rating of 86% in The Car Expert’s New Car Ratings database, which compares reviews from across the UK motoring media. This is higher than any other car in the supermini class and the second-highest rating in this month’s top ten best-sellers list, so it seems that motoring journalists and the buying public are in agreement on the Fiesta’s qualities.

2. Ford Focus

Ford Focus 2018 - ratings and reviews | Uk's best-selling cars | The Car Expert

Like its little brother, the Ford Focus had a strong month in January. Not only was it second on the charts, but Ford registered 20% more Focus models this year than in the same month for 2019. Given that its two top models had a stellar month, the rest of the Ford range must have underperformed since the brand sold fewer cars in total than this time last year.

The Ford Focus currently holds an Expert Rating of 81% in our New Car Ratings database, just 1% lower than the outgoing Volkswagen Golf. However, a new Golf is looming on the horizon and will present the Focus with a tough new challenge this year.

3. Nissan Qashqai

2019 Nissan Qashqai wallpaper | The Car Expert

The Nissan Qashqai keeps on keeping on, finishing 2019 in sixth place on the sales charts and starting 2020 in third place. Not bad for a model that is expeced to be replaced by an all-new model later this year.

As usual, the Qashqai maintained its title of the best-selling British-built car. In fact, it was the only British-built car in the top ten this month. It was also comfortably the most popular crossover model, with almost double the registrations of the Kia Sportage

The Nissan Qashqai currently holds an Expert Rating of 74% in our New Car Ratings database, which is midfield for the compact crossover segment and in the bottom half of scores for a Top Ten-selling car.

4. Vauxhall Corsa

Vauxhall Corsa 2017 - ratings and reviews | The Car Expert

It’s the last days on sale for the current Vauxhall Corsa, as the all-new model starts making its way onto British roads. Still, the old one keeps racking up sales as Vauxhall clears out the remaining stock, starting 2020 exactly where it ended 2019 in fourth place.

It might have been a popular car over the last six years, but the Vauxhall Corsa only holds an Expert Rating of 64%, which is the lowest score among this month’s top ten cars according to our Expert Rating aggregator. Reviews for the new model have been significantly better, so we expect it to achieve a better Expert Rating once we collate them all shortly.

5. Volkswagen Golf

Volkswagen Golf 2017 - ratings and reviews | The Car Expert

Third, fourth and fifth places were all filled by models in run-out mode. Like the Corsa, the current Volkswagen Golf is about to make way for an all-new model that should land in the next month or two. ANd like the Corsa, the outgoing model keeps on selling in numbers that newer rivals would kill for.

The Golf enjoyed a titanic sales tussle with the Ford Focus throughout 2019, eventually winning that battle by just over 2,000 units. After the first month of 2020, however, it’s already 1,300 units behind the Focus. Volkswagen dealers will be looking forward to getting the new Golf Mk8 into their showrooms very soon.

Despite being on sale since 2012, the Mk7 Volkswagen Golf still holds an Expert Rating of 82% in The Car Expert’s New Car Ratings database, which is the best rating of any car in its class. Can the new model top this?

6. Mercedes-Benz A-Class

Mercedes-Benz A-Class 2018 - ratings and reviews | The Car Expert

The darling of the aspirational small car set continues to be the Mercedes-Benz A-Class. It was the fifth best-selling car in the UK in 2019, and starts 2020 only just down on that in sixth place. Mercedes-Benz overall was the third best-selling brand in the UK, so maybe it’s time we stop referring to it as a premium brand and recategorise it as a mainstream or volume brand.

The Mercedes-Benz A-Class has an Expert Rating of 77% in The Car Expert’s New Car Rating system. It ranks highly for safety, winning awards from Euro NCAP and Thatcham for its protective qualities.

7. Kia Sportage

Kia Sportage (2018) ratings and reviews | The Car Expert

A regular lurker in the lower half of the top ten is the Kia Sportage, which reappeared in January. It was a good month for Kia’s biggest-selling model, which finished in tenth place in full-year registrations for 2019.

The Sportage currently holds an Expert Rating of 72% in our aggregated New Car Ratings database, which is midfield for medium SUVs but a couple of points behind the best-selling Nissan Qashqai and quite a margin behind the top cars in the mid-size SUV segment.

8. BMW 3 Series

BMW 3 Series (2019) ratings and reviews | The Car Expert

It was a good start to the year for the BMW 3 Series range, continuing on its strong end to last year.

The 3 Series range continues to grow, with the Touring (estate) models now on sale alongside the saloon, and an ever-increasing number of variants available.

With a score of 88%, the new BMW 3 Series has the highest Expert Rating of any car in the top ten, according to our unique New Car Ratings aggregator. Even though this has fallen slightly since launch, when it rated more than 90%, it’s still comfortably clear of anything else in its class.

9. Volkswagen Polo

Volkswagen Polo (2018) - ratings and reviews | The Car Expert

The Volkswagen Polo was the ninth best-selling car in the UK in 2019, and that’s exactly where it starts 2020. It’s the third of three superminis in the top ten chart this month, although a long way off the numbers generated by the Ford Fiesta and Vauxhall Corsa.

The Polo holds an Expert Rating of 79% in The Car Expert’s New Car Ratings calculator, which is good but a fair way behind the class-leading Fiesta.

10. Vauxhall Grandland X

Vauxhall Grandland X Hybrid | The Car Expert

It’s a new face in the final place of the top ten this month, as the Vauxhall Grandland X makes an appearance. The largest of Vauxhall’s crossover has been buoyed by a growing model range, with a plug-in hybrid powertrain now available.

Like the Corsa, the Grandland X doesn’t let average media reviews get in the way of scoring decent sales numbers. The Grandland X currently holds an Expert Rating of 69% based on 16 UK media reviews, according to our unique aggregator, which is in the bottom half of its class and well off the pace of the class-leading Peugeot 3008.

Refreshed Mitsubishi Mirage arrives in UK

Model update

Stuart Masson

-

7 February 2020

0

Refreshed Mitsubishi Mirage arrives in UK

The revised Mitsubishi Mirage is now available in the UK, with pricing starting at £10,550.

At its entry price, the supermini comes in ‘Verve’ guise which brings electric windows, a leather-trimmed steering wheel, a rear spoiler, air conditioning, Bluetooth audio support and a height-adjustable driver’s seat to the car.

Moving up to £12,495 ‘Design’ trim builds on that with 15-inch alloy wheels, keyless start, an infotainment system with Android Auto and Apple CarPlay support, faux leather/fabric upholstered seats, a red-accented front grille, rear privacy glass, electric folding mirrors and a leather-trimmed gear stick.

Available at the launch of the Mirage is range-topping ‘First Edition’. With a £14,035 starting price, this adds LED headlights and daytime running lights, chrome accents to the front grille, rear parking sensors, cruise control, heated front seats, front fog lights and Forward Collision Mitigation (autonomous emergency braking) to reduce the risk of accidents. These variants stand out with ‘First Edition’ badging too.

2020 Mitsubishi Mirage - rear | The Car Expert

2020 Mitsubishi Mirage - dashboard | The Car Expert

Initially introduced in 2012, revisions to the Mirage for 2020 have brought a new front end to the car to bring it more in-line with Mitsubishi’s larger offerings as well as a broadened rear bumper. Revisions have been made to the cabin to up its quality, including new inserts and upholstery.

Powering all variants of the supermini is a 1.2-litre naturally-aspirated petrol engine, sending 79bhp and 106Nm of torque to the front wheels via a five-speed manual, with the option of a CVT automatic available. In manual ‘Verve’ specification — the Mirage’s most efficient guise — it’s said to return 56.5mpg while emitting 113g/km of CO₂.

Order books are now open, with the new Mitsubishi Mirage said to be arriving in showrooms this week.

More Mitsubishi news, ratings, reviews and features

Private new car sales take a dive in January

Car industry news

Stuart Masson

-

6 February 2020

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Private new car sales take a dive in January

Consumer new car purchases fell by just under 14% compared to the same month a year ago, according to data published this week.

Some 11,700 fewer cars new were registered in January than during the same month in 2019, according to the Society of Motor Manufacturers and Traders (SMMT). The majority of this fall was due to a drop in private new car sales – down 14% – while fleet sales were down by just over 2%

With the frenzy of Brexit activity reaching a peak in January as the UK finally made good on its 2016 referendum vote to leave the EU, customers kept their wallets firmly in their pockets. The industry will now be nervously waiting to see if the market bounces back in February and the all-important registration month of March.

(SMMT) – which means any comments about how to spell ‘January’ should be directed their way…

Diesel sales plumb new depths, EVs keep improving

Sales of diesel cars* were down 27% year-on-year, falling below a market share of 20%. This suggests that fleet buyers are following consumers in abandoning diesel in ever-growing numbers. The SMMT press release still talks about “confusion” over diesel cars, but there appears to be no confusion at all from buyers at all – they very clearly don’t want diesel cars.

Alternatively-fuelled vehicles (electric cars, plug-in hybrids, regular hybrids) reached a record market share of almost 12% in January, up from less than 7% in the same month last year.

Transport Secretary Grant Shapps claimed the figures show Government investment is “powering the electric transition across the UK’s roads”, but the reality is probably somewhat different.

Sales for plug-in hybrids more than doubled from the artificially low numbers a year ago, when a number of plugin models had been temporarily withdrawn from sale due to WLTP compliance dramas. The number of pure electric cars leaving showrooms tripled compared with January 2019 – largely thanks to the new Tesla Model 3, which has been a strong seller since its launch last August.

Neither of these is directly connected to government actions, although ongoing investment in electric vehicle infrastructure will certainly encourage more car buyers to go electric.

*including diesel mild hybrids, which the SMMT has recently decided to report separately

Good times, bad times

While the overall market took a New Year’s tumble, some brands started off 2020 better than others.

Audi, Bentley, DS Automobiles, Jaguar, Jeep, Lexus, Lotus, MG, Mitsubishi, Nissan and Porsche all reported double-digit growth against a market that fell by 7% overall.

On the other hand, it wasn’t as much fun for several other brands. Abarth, Alfa Romeo, Alpine, Citroën, Dacia, Honda, Hyundai, Kia, Maserati, Mazda, Mini, Renault, Smart, SsangYong, Subaru, Suzuki and Vauxhall all took a double-digit dive in January.

Ford starts the year on top

After taking a bit of a beating at the end of last year, the Ford Fiesta returned to the top of the sales charts in January. And right behind it was its bigger brother, the Ford Focus.

It was also a good month for the Nissan Qashqai and the outgoing Vauxhall Corsa, which outsold last month’s top dog, the Volkswagen Golf.

How will the top ten look by the end of the year? Stay tuned…

More industry news and analysis at The Car Expert

Audi A4 (2015 to 2024)

Stuart Masson

-

5 February 2020

0

Table of contents – Audi A4 (2015 to 2024)

[–]

Summary

The Audi A4 is a compact executive model available as either a saloon or estate (called the A4 Avant). It sat between the smaller A3 saloon and larger A6 saloon and estate models. The current model was launched in 2015 and received a mid-life update in 2019. Production ended in 2024 and the car has now been replaced by the new Audi A5.

The top-spec A4 model was called the S4 and there is also a more off-road-capable model called the A4 allroad quattro. There was a high-performance model called the RS 4.

The Audi A4 range received generally positive reviews from the UK motoring media, although overall opinions varies from mild disinterest to strong enthusiasm. The A4 allroad quattro model tended to score slightly lower than the regular A4 models, while the top-spec S4 scored slightly higher from car enthusiast titles. The A4 got consistent praise for its build standards and interior quality, but lagged behind rivals for driving enjoyment and offers no hybrid or electric versions.

The Audi A4 has now ended production, and is the final last fossil-fuel-powered A4 model. Audi is splitting its models names – EVs will have even numbers, while combustion models will have odd numbers. So the replacement for this A4 will be the new Audi A5, while there will be a new electric A4 coming along in the next year or two.

No longer on sale, the Audi A4 range has a Used Car Expert Rating of D, with a score of 59% and a similar score as a used car. It earned decent media review scores and its CO₂ emissions are low, with these results countered by historically poor reliability and high running costs.

Audi A4 highlights

Interior quality still sets the standard for the class
Enormous range should cover pretty muxh every need
Much better to drive than previous models
Competitive finance and leasing packages

Audi A4 lowlights

Can’t match a BMW 3 Series for driving dynamics
No electrified models available
Boot space, especially in estate version, not best in class
Allroad is quite expensive compared to regular versions

Key specifications

Body style: Medium saloon and estate
Engines: petrol, diesel
Price when new: From £38,985 on-road

Launched: Autumn 2015
Last updated: Autumn 2019
Ended production: Spring 2024

Image gallery

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

The Car Expert+

Model reviewed: A4 Avant
“”It scores both in practicality, out-spacing its BMW and Mercedes rivals in all important areas, and in the sheer pleasure of being inside it and driving it.”
Read review

Model reviewed: A4 saloon
“It’s not a sports car, but it will enable one to complete a 200 miles-plus motorway journey in the most unfussy way possible, arriving relaxed and ready.”
Read review

Auto Express+

Model reviewed: A4 saloon
Score: 8 / 10
“The Audi A4 offers technology and quality when compared to its small executive saloon rivals.”
Read review

Model reviewed: Range review
Score: 8 / 10
“The A4 keeps its place as a sensible, no-nonsense, modern and upmarket saloon car in a class of increasing complexity.”
Read review

Model reviewed: Avant range review
Score: 8 / 10
“Audi has really gone to town on the latest A4, with mild-hybrid tech and improved infotainment.”
Read review

Model reviewed: S4
Score: 8 / 10
“The S4’s switch to diesel power might seem to come at an odd time, but it’s a powertrain that’s a perfect match for the car’s character.”
Read review

Model reviewed: A4 allroad
Score: 6 / 10
“Get a mix of estate car practicality and SUV looks with the Audi A4 Allroad”
Read review

Model reviewed: A4 Avant
Score: 8 / 10
“The Audi A4 Avant estate is everything you’d expect it to be: it’s a more practical version of the classy and refined A4 saloon.”
Read review

Auto Trader+

Model reviewed: Saloon range
Score: 8 / 10
“The Audi A4 will be near the top of any executive car buyer’s shortlist, and it thoroughly deserves its place there. It’s enjoyable and comfortable to drive, a joy to sit in, practical enough for a family and very competitive on kit and cost. One of the best cars of its type.”
Read review

Model reviewed: A4 Avant estate range
Score: 8 / 10
“The Audi A4 Avant will be near the top of any prestige estate car buyer’s shortlist, and it thoroughly deserves its place there. It’s enjoyable and comfortable to drive, a joy to sit in, practical enough for a family and very competitive on kit and cost. One of the best cars of its type.”
Read review

Model reviewed: A4 allroad estate
Score: 8.2 / 10
“The Audi A4 allroad is an exceptionally refined and comfortable motor, with a gem of an engine range that produces strong performance and excellent efficiency. It also provides estate-car versatility, an immaculately tailored cabin and a superb four-wheel-drive system.”
Read review

Car+

Model reviewed: Range review
Score: 8 / 10
“It now has a sharper look, a suitably tech-heavy interior to keep you entertained, and a wide selection of engines to pick from.”
Read review

Car Keys+

Model reviewed: Saloon range
Score: 9 / 10
“The new A4 continues the theme of what Audis are best known – comfort and refinement. The update that has been given has made the model step in-line with its key rivals from BMW and Mercedes.”
Read review

Model reviewed: A4 allroad estate
Score: 7 / 10
“Compared to the regular Audi A4 Avant, the A4 allroad is noticeably less poised on public roads, as well as being more exensive to run. If, however, you genuinely need some off-road capability, the A4 allroad is an interesting alternative to an SUV.”
Read review

Carbuyer+

Model reviewed: S4 saloon
Score: 8 / 10
“For discreet, luxurious and swift motoring, the Audi S4 takes some beating”
Read review

Model reviewed: A4 saloon
Score: 8.6 / 10
“With the finest interior in its class, the Audi A4 is a comfortable and affordable-to-run executive saloon.”
Read review

Model reviewed: A4 Avant
Score: 8.6 / 10
“The Audi A4 Avant is a thoroughly modern yet conservative estate car, with a big boot and a sophisticated interior.”
Read review

Model reviewed: A4 allroad
Score: 7.8 / 10
“The Audi A4 Allroad retains the best aspects of the standard estate, but adds improved ride comfort and increased off-road ability”
Read review

Carwow+

Model reviewed: S4 Avant estate
Score: 8 / 10
“The Audi S4 Avant has a strong diesel engine and handling that’ll put a smile on your face, but also a boot big enough for a family. There are better-handling cars still, mind.”
Read review

Model reviewed: S4 saloon
Score: 8 / 10
“The Audi S4 has a stonking diesel engine and handling that’ll put a smile on your face, but also fuel economy that won’t get you down. There are better-handling cars still, mind.”
Read review

Model reviewed: A4 Avant estate range
Score: 8 / 10
“The Audi A4 Avant has top-drawer interior quality and comes with a high level of technology and standard kit. If you value a thrilling drive or huge boot space, though, there are better.”
Read review

Model reviewed: A4 allroad
Score: 8 / 10
“The Audi A4 allroad is beautifully made inside and comes with a high level of technology and standard kit. If you value edgy design or a thrilling drive, though, there are better options.”
Read review

Model reviewed: A4 saloon range
Score: 8 / 10
“The Audi A4 feels solidly put together and comes with a cabin roomy enough to seat five, but alternatives are more fun to drive and don’t reserve desirable options for top-spec cars.”
Read review

Company Car Today+

Model reviewed: 2.0-litre diesel automatic 25 TDI Sport estate
“Slight visual uplift, better infotainment screen and more efficient engines are all welcome, but it’s not a radical upgrade to a car that is already well liked by company car drivers.”
Read review

Daily Mail+

Model reviewed: Range overview
“It’s a civilised and comfortable car to drive with good road manners and typically smart but minimalist interior styling, punctuated by the new free-standing 10.1-inch touchscreen which dominates the dashboard and comes as standard.”
Read review

Evo+

Model reviewed: A4 saloon range
Score: 8 / 10
“Still not the driver’s car of the class, but the A4 is strong in all other areas.”
Read review

Model reviewed: S4 TDI
Score: 8 / 10
“No B-road thriller, but the latest S4 is good to drive and makes more sense than ever in its new diesel format.”
Read review

Model reviewed: S4
Score: 8 / 10
“The first thing that strikes you about the S4 is how refined it is.”
Read review

Model reviewed: A4 Avant S Line
Score: 8 / 10
“The latest Audi A4 Avant builds on solid, refined reputation of its predecessors with impressive, if not inspiring dynamics.”
Read review

Model reviewed: A4 allroad
Score: 8 / 10
“It’s perfect if you want the space of an estate, some off-road ability but you can’t live with the shame and ignominy of having an SUV.”
Read review

Heycar+

Model reviewed: A4 allroad range
Score: 7 / 10
“Cars like the Audi A4 Allroad have become something of a countryside staple. Much like Barbour waxed jackets, border collies and colourful bunting, there seems to be one in almost every quaint village car park.”
Read review

Model reviewed: Saloon range
Score: 8 / 10
“No matter how popular SUVs of all shapes and sizes become, there will always be demand for the good old saloon. But with a wide range of talented opposition, why should you choose an Audi A4? Simply put, it’s one of finest examples of the breed, with strong abilities and very few faults.”
Read review

Model reviewed: Estate range
Score: 8 / 10
“Audi is one of the few premium marques that sells almost as many estates as it does saloons. This practical body style – which it calls Avant – fits with the company’s understated styling cues and four-wheel drive legacy.”
Read review

Honest John+

Model reviewed: A4 allroad quattro
Score: 8 / 10
“There are few natural alternatives to the Audi A4 allroad, the Volvo V60 Cross Country being the most obvious. So the Audi has made a niche for itself. But it’s an expensive niche. With prices starting at more than £35,000 it’s far from cheap.”
Read review

Model reviewed: Range overview
Score: 10 / 10
“For those who demand the best refinement and quality, the Audi A4 is hard to beat. It might not be quite as sharp to drive as the BMW 3 Series on a country road, but on motorways it’s quieter and more relaxed, plus it is available with a huge range of technology.”
Read review

Model reviewed: 2.0-litre diesel automatic Ultra Sport
“Audi has clearly worked hard to improve the agility of the A4 and it does feel a lot better, but it doesn’t quite match the finesse of the BMW 3 Series or the rewarding cornering ability of the XE.”
Read review

Motoring Research+

Model reviewed: Range overview
Score: 8 / 10
“Avoid the largest alloys and it delivers a nice, cushioned ride, especially if you opt for the adaptive suspension. For drivers who spend their time pounding the motorways of Britain, the Audi A4 is a delight. For those who prefer to take the long way home, the BMW remains the class leader.”
Read review

Motors+

Model reviewed: Range overview
Score: 9 / 10
“The Audi A4 has a high-quality and roomy interior, and is very refined”
Read review

Parkers+

Model reviewed: A4 saloon range
Score: 9 / 10
“High-quality compact executive is a great all-rounder”
Read review

Model reviewed: A4 Avant range
Score: 8.4 / 10
“Classy and refined compact executive estate”
Read review

The Sunday Times+

Model reviewed: 2.0-litre diesel automatic 50 TDI quattro S Line
Score: 8 / 10
“A lovely thing to sit in but arguably not the best exec saloon to drive.”
Read review

Model reviewed: allroad quattro
Score: 8 / 10
“If an SUV isn’t your style but you want a car that’s made up to great escapes, the Audi A4 allroad makes a strong case for itself. It looks as athletic as a pair of Nike cross-country running shoes and, importantly, can deliver on its promises. And allroad Audis tend to hold their value well, making them a shrewd purchase.”
Read review

Model reviewed: 3.0-litre diesel automatic quattro S Line
Score: 8 / 10
“A slice of dull perfection.” (Jeremy Clarkson)
Read review

The Telegraph+

Model reviewed: A4 Avant range
Score: 6 / 10
“The Audi A4 Avant is a nice enough car, but it simply costs too much to buy and run to justify its inherent ordinariness. When there are so many seriously competitive rivals out there that offer more for less, it’s hard to see why you’d choose the A4 instead.”
Read review

Model reviewed: (range review)
Score: 7 / 10
“The latest Audi A4 is a very good car in many areas. It feels rock-solid inside, with that Audi slickness and tactility we’ve come to know and love, and it’s cheap to lease and to run. However, Audi’s reputation for reliability at the moment isn’t great, and both the A4’s warranty and its standard specification are a little stingy.”
Read review

Model reviewed: A4 allroad
Score: 6 / 10
“This smaller sister of the impressive A6 Allroad should be great to drive and a viable alternative to the Q5 and a lot of other SUVs, but it isn’t. Twitch steering, a poor ride and a less-than-stellar driving experience fail to compensate for the lovely cabin and excellent 2.0-litre diesel.”
Read review

Top Gear+

Model reviewed: Estate range
Score: 7 / 10
“Majors on refinement and tech, but the drive’s alright these days too.”
Read review

Model reviewed: 3.0-litre diesel automatic S4 Avant TDI
Score: 7 / 10
“Shifting the S4 to diesel has also done Audi a favour – it’s put some daylight it between it and the petrol V6 RS4, which has struggled to come across as more than an S4-plus.”
Read review

Model reviewed: (range review)
Score: 8 / 10
“Audi rejects agility in favour of comfort. The result is the best A4 ever.”
Read review

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: November 2015
Date expired: January 2022
Read the full Euro NCAP review

Adult protection: 89%
Child protection: 87%
Vulnerable road users: 75%
Safety assist: 75%

Notes on safety rating

The Audi A4 was originally tested by Euro NCAP back in 20xx and awarded a five-star rating. However, this rating expired in January 2022 and is no longer valid as the car no longer meets the standards required for such a rating. This is normal practice, as Euro NCAP reviews its ratings on most cars annually with most ratings expiring after about six or seven years.

However, if you are comparing a used A4 to vehicles of similar age, whose ratings will have probably also expired, its safety rating score is still useful.

Eco rating

Independent economy and emissions ratings from Green NCAP

No eco rating

The Audi A4 was not assessed by Green NCAP during its production life.

Reliability rating

Reliability data provided exclusively for The Car Expert by MotorEasy

Total claims: 772
Average repair cost: £811.55
Last updated: August 2024

Reliability score

All data based on MotorEasy average workshop costs for extended car warranty claims

The Audi A4 has a poor reliability score, according to workshop data from our commercial partner MotorEasy. This score applies to the current generation (2015 onwards) as well as previous models.

By far the most common problems reported for A4 owners relate to the engine – these are also expensive, with an average repair bill of about £1,300. Suspension and braking problems are also quite common, although usually much cheaper to repair.

Most concerningly, there are plenty of reports of gearbox problems with an average repair bill of more than £1,600. If you own an Audi A4 or are looking at purchasing a used one, it’s certainly worth considering a used car warranty that covers all these problem areas.

Running cost rating

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumption	Average	Score	Variation	Score
Petrol models	40 mpg	D	28 – 46 mpg	C – E
Diesel models	50 mpg	B	38 – 60 mpg	A – D

CO₂ output	Average	Score	Variation	Score
Petrol models	164 g/km	C	139 – 229 g/km	B – D
Diesel models	151 g/km	B	124 – 197 g/km	A – D

Insurance group	Average	Score	Variation	Score
All models	28	B	20 – 50	A – F

Service and maintenance	Cost	Score
Year 1	£263	C
Year 2	£721	C
Year 3	£1,193	C
Year 4	£1,473	C
Year 5	£2,000	C
Overall	£5,650	C

Running costs for the Audi A4 range are a rather mixed bag, according to data provided exclusively to The Car Expert by our commercial partner, Clear Vehicle Data.

Fuel economy is disappointing for petrol models but good for diesel-engined versions. Compared to the rest of the mid-sized saloon sector, the car’s service and maintenance costs are fairly average, and insurance costs likely are likely to be much cheaper than rivals like the Mercedes-Benz C-Class, based on data from the UK’s insurance group assessor, Thatcham Research.

Recalls

Official DVSA safety recalls that have been issued for the Audi A4

2022

2021

2020

2019

2018

2017

Date: February 2022
Recall number: R/2022/036
Model types: All
Build dates: 11/2019 to 02/2021
Number of vehicles affected: 5,327
Defect: Following a previous campaign, the toe and/or camber values on the rear axle may, in certain circumstances, incorrectly be changed without this being noticed.
Remedy: Check the affected seat frame connection and replace the frame if required.

Date: June 2021
Recall number: R/2021/236
Model types: All
Build dates: 11/2019 to 02/2021
Number of vehicles affected: 10,089
Defect: One or more nuts which do not meet the specifications may have been fitted on the rear axle suspension links.
Remedy: The affected nuts on the rear axle will be replaced on affected vehicles.

Date: June 2021
Recall number: R/2021/204
Model types: All
Build dates: 12/2015 to 12/2018
Number of vehicles affected: 263
Defect: Vehicles may have been fitted with a hinged towing bracket on which the locking mechanism in the hinge module could be faulty.
Remedy: The hinge module for the towing bracket must be checked and, where necessary, replaced on the vehicles affected.

Date: October 2020
Recall number: R/2020/302
Model types: All
Build dates: 07/2020
Number of vehicles affected: 8
Defect: The seat frame may not have been bolted correctly to the seat rail on the driver and/or front passenger side.
Remedy: Check the affected seat frame connection and replace the frame if required.

Date: October 2020
Recall number: R/2020/265
Model types: All
Build dates: 08/2018 to 03/2020
Number of vehicles affected: 11,936
Defect: It is possible that moisture may enter the belt-driven starter-alternator.
Remedy: The starter-alternator must be replaced on the affected vehicles.

Date: October 2020
Recall number: R/2020/138
Model types: All
Build dates: 06/2017 to 03/2020
Number of vehicles affected: 34,982
Defect: It is possible that moisture may enter the belt-driven starter-alternator.
Remedy: The starter-alternator must be replaced on the affected vehicles.

Date: June 2019
Recall number: R/2019/175
Model types: All
Build dates: 12/2015 to 12/2018
Number of vehicles affected: 135
Defect: Hinged towing bracket on which the locking mechanism in the hinge module could be faulty.
Remedy: The hinge module for the towing bracket must be checked and replaced, if required.

Date: May 2019
Recall number: R/2019/149
Model types: All
Build dates: 02/2019 to 03/2019
Number of vehicles affected: 85
Defect: An error in the casting process may affect the rigidity of the shock absorber fork.
Remedy: The corresponding shock absorber forks must be replaced on the affected vehicles.

Date: March 2019
Recall number: R/2019/099
Model types: All
Build dates: 02/2014 to 09/2016
Number of vehicles affected: 2,763
Defect: Fuel may escape from one or both fuel rails (low-pressure side).
Remedy: The fuel rails for the low-pressure side of both cylinder banks must be replaced on the affected vehicles.

Date: December 2018
Recall number: R/2018/365
Model types: All
Build dates: 02/2017 to 07/2017
Number of vehicles affected: 8
Defect: Airbag securing bolts may not be to the correct torque.
Remedy: Check and replace bolts as required.

Date: June 2018
Recall number: R/2018/152
Model types: All
Build dates: 05/2011 to 05/2017
Number of vehicles affected: 137
Defect: Moisture may enter the electronic components and cause overheating and failure of the additional coolant pump. Localised smoulder damage cannot be ruled out and, in individual cases, may cause vehicle to catch fire.
Remedy: The additional coolant pump must be replaced and, in addition, a software update of the engine control unit must be carried out

Date: April 2018
Recall number: R/2018/086
Model types: All
Build dates: 10/2014 to 10/2017
Number of vehicles affected: 5,092
Defect: The aluminium trim may become detached from the loudspeaker trim in the front or rear doors. Cuts and other injuries from the sharp edges may occur.
Remedy: All four aluminium strips on the loudspeaker trims will be replaced.

Date: May 2017
Recall number: R/2017/115
Model types: All
Build dates: 05/2011 to 10/2016
Number of vehicles affected: 2,844
Defect: Foreign particles in the coolant can lead to a blockage in the additional coolant pump and cause the pump to overheat.
Remedy: Update the software, which will deactivate the additional coolant pump in the event of malfunction. If there has been a malfunction of the additional water pump, it will be replaced.

Date: February 2017
Recall number: R/2017/078
Model types: All
Build dates: 02/2017 to 07/2017
Number of vehicles affected: 2,622
Defect: Due to an error in the manufacturing process, the airbag and/or seat belt pre-tensioner may not trigger in the event of a collision.
Remedy: Replace airbag assembly and seat belt pre-tensioner where necessary.

Date: January 2017
Recall number: R/2016/294
Model types: All
Build dates: 02/2017 to 07/2017
Number of vehicles affected: 201
Defect: The backrests of the front seats may not have been assembled correctly. This may increase risk of injury to occupants during a collision.
Remedy: Check frames and, if necessary, replace affected components.

As of August 2024, there have been 14 DVSA vehicle safety recalls issued between 2017 and 2022 for this generation of Audi A4. These cover several different issues and affect different numbers of vehicles, while some recalls extend to other Audi models as well.

Not all vehicles are affected by recalls. You can check to see if your car is included in any of the above recalls by visiting the DVLA website or contacting your local Audi dealer.

If your car is affected by a recall, the vehicle must be repaired and you should not be charged for any work required. If you are buying a used A4, you should insist that any outstanding recall work is completed before you take delivery of the vehicle.

Everything you need to know about UK vehicle recalls

Awards

Trophies, prizes and awards that the Audi A4 has received

2019

Company Car Today CCT100 Awards – Best Compact Executive Car

2018

Company Car Today CCT100 Awards – Best Compact Executive Car

2017

Fleet News Awards – Best Premium Car
Fleet World Honours – Best Compact Executive

2016

Contract Hire and Leasing Awards – Car of the Year + Best Executive Car
Fleet News Awards – Best Premium Car
Top Gear Awards – Best for Big Miles

Similar cars

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More Audi Expert Ratings, new car reviews, news and features

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Ban on new petrol and diesel cars brought forward to 2035

Car industry news

Stuart Masson

-

4 February 2020

0

The ban on the sale of new petrol and diesel cars in the UK will be brought forward to 2035 under new government plans to be announced today.

Prime minister Boris Johnson is launching the COP26 climate conference, which will take place in November in Glasgow, where he will urge other countries to follow the UK’s example by setting emissions targets to reach net zero.

As part of this drive, the government will consult on bringing forward the planned ban on the sale of new petrol and diesel vehicles from 2040 to 2035 – and earlier if possible.

Unlike the previous announcement and the 2040 date, this latest plan would also ban the sale of new hybrid and plug-in hybrid vehicles, leaving only electric cars (powered by either batteries or hydrogen fuel cells) exempt.

Johnson said: “Hosting COP26 is an important opportunity for the UK and nations across the globe to step up in the fight against climate change. As we set out our plans to hit our ambitious 2050 net zero target across this year, so we shall urge others to join us in pledging net zero emissions.

“There can be no greater responsibility than protecting our planet, and no mission that a Global Britain is prouder to serve. 2020 must be the year we turn the tide on global warming– it will be the year when we choose a cleaner, greener future for all.”

Andrea Leadsom, business and energy secretary, said: “The UK has a proud record in tackling climate change and making the most of the enormous economic potential of clean technologies.

“This is my number one priority, and we will raise our ambition in this year of climate action, including with new plans to decarbonise every sector, enabling a greener future for all our children.”

The ‘Road to Zero’ needs a road map

As yet, no detail exists on the government’s plan, which will require enormous investment in electric vehicle infrastructure and a plan to start disposing of millions of perfectly serviceable petrol, diesel and hybrid cars that will quickly become worthless as customers shift towards electric vehicles.

The plan will go out for consultation after the announcement, but spokespeople from all sides have already got their soundbites in. Unsurprisingly, environmental groups have criticised the 2035 date for not being ambitious enough, while the car industry has inevitably complained that it’s unrealistic and will threaten jobs.

Mike Hawes, chief executive of the Society of Motor Manufacturers and Traders (SMMT), described the current state of the UK’s charging network as “woefully inadequate” and called for government to clarify its plans.

He said, “With current demand for this still expensive technology still just a fraction of sales, it’s clear that accelerating an already very challenging ambition will take more than industry investment.”

Edmund King, AA president, said the new target for a ban on combustion-engined new car sales was incredibly challenging. “We must question whether we will have a sufficient supply of a full cross-section of zero emissions vehicles in less than fifteen years,” he said.

“We will also need a package of grants coupled with a comprehensive charging infrastructure at homes and in towns, cities, motorways and rural locations.

“At the very least, the Government should cut VAT on new EVs to boost sales and make vehicles more affordable to those on lower incomes.”

He also raised concerns that hybrids would be excluded from sale under the plans.

Alex Buttle, director of car selling comparison website Motorway.co.uk, said that most car buyers were still resistant to switching to a fully-electric car. “The government needs to look closely at the schemes that are on offer,” he said.

“The major issue remains access to charging points. There is clearly resistance from car owners to switch until they are confident there’s a charging infrastructure in place that will be able to cope with demand.

“Although the green argument is a powerful one, and many of us would happily drive less polluting cars, too many people who rely on their vehicles every day are concerned about the number of available public and private electric charging points.

“When we polled UK drivers recently about switching to electric, an inadequate charging infrastructure was the most common reason cited by respondents as to why they wouldn’t consider switching to an electric car over the next five years.”

Dan Hutson from car insurance comparison site CompareTheMarket.com echoed these sentiments: “To really kickstart the move from diesel and petrol to electric, however, the Government needs to go a lot further in terms of electric vehicle infrastructure. Public charging points in metropolitan areas are in dire need.

“With off-street parking a rarity, uptake of electric vehicles will be slow without the installation of hundreds of easy-to-access charge points across UK cities.”

More car industry news and analysis at The Car Expert

Renault Megane receives mild update and plug-in option

Model update

Darren Cassey

-

3 February 2020

0

Renault Megane receives mild update and plug-in option

Renault is hoping to take a chunk out of the Ford Focus and Volkswagen Golf’s domination of the family hatchback market by giving the Megane a mild refresh.

Updates to the outside are minimal, but improved technology and a new plug-in hybrid powertrain are now offered.

The latter is a petrol-electric unit that uses a 1.6-litre four-cylinder engine with two electric motors, paired to an automatic gearbox that Renault claims can deliver ‘barely noticeable gear changes’.

Its battery capacity is 9.8kWh, providing an all-electric range up to 40 miles at speeds up to 84mph. It will only be available on the Megane estate at launch but will be added to the hatchback line-up at a later date.

In the cabin, there’s a new nine-inch multimedia screen and ten-inch dashboard screen, while an advanced cruise control system is now available. On the outside there are LED headlights to improve visibility at night as well as giving the car a stronger look.

Safety-wise, the Renault Megane does not get any significant new upgrades as part of this mid-life facelift. Euro NCAP rated it five stars back in 2015 when the model was first launched, although testing standards have got tougher in the last few years.

The sporty Renault Megane RS hot hatch has also been updated, with the entry level engine being dropped. Instead, the 300hp version of the 1.8-litre engine is included across the range and has more torque at 420Nm (up from 390).

More Renault news, reviews, features and offers

Car insurance providers cut coverage for misfuelling drivers

Jack Evans

-

3 February 2020

0

Car insurance providers cut coverage for misfuelling drivers

The number of car insurance providers refusing to cover the damage caused by drivers putting the wrong fuel in their cars has increased considerably since 2016, according to new research.

Misfuelling (putting petrol in a diesel car, or putting diesel in a petrol car) can cause significant damage to your vehicle, resulting in issues with a variety of components and – at worst – causing complete engine failure.

It can often cost several thousands of pounds to repair which, in the past, insurers would have covered under the accidental damage section of a policy.

However, this cover has gradually been excluded from many insurance policies.

Back in 2016, less than half of car insurance policies on the market excluded damage caused by misfuelling. Today, 59% of car insurance products exclude damage caused by putting the wrong fuel in.

Michael Powell, consumer motor expert at Defaqto, who collated the research, says: “It is easy to put the wrong fuel in your car by mistake, particularly if you are driving one that you’re not used to. If you realise that you’ve put the wrong fuel in, do not start your car’s engine but do try and move the car to a safe place.

“If the engine is started, the incorrect fuel will enter the fuel system and potentially cause serious damage. This mistake can cost you dearly if you’re not covered for the damage caused.

“If you do have breakdown cover call your provider and ask if they can help. Otherwise, you may need to call a repairer and pay for the costs involved. Either way, it is essential that you do not start your car’s engine as the potential damage could be very expensive to repair.”

However, though more insurance providers are excluding misfuelling cover, more breakdown providers are including it. In 2016, just over half of the breakdown products on the market included cover towards the costs of recovering a car which had been misfuelled, while today that has increased to nearly two thirds.

More car insurance news, advice and information at The Car Expert

Billionaire bails out struggling Aston Martin

Car manufacturer news

Stuart Masson

-

2 February 2020

0

Billionaire bails out struggling Aston Martin

Luxury sports car-maker Aston Martin Lagonda has agreed to sell a £182 million stake to a consortium led by a Canadian billionaire as part of a major fundraiser to protect the future of the British manufacturer.

The company, known for making James Bond’s cars of choice, said it will raise a total of £500 million through the group’s investment as well as a £318 million rights issue supported by major shareholders.

Aston Martin said a consortium led by Lawrence Stroll, owner of Formula One team Racing Point, has purchased a 16.7% stake, with the option of increasing to 20% once the rights issue takes place. Stroll’s consortium beat a rival bid from Chinese automotive giant Geely, which already owns Volvo, Lotus, the London Electric Vehicle Company and a chunk of Daimler (makers of Mercedes-Benz).

In conjunction with the investment from Stroll, Aston Martin is cutting back its electric ambitions to concentrate on its current product range. The intended resurrection of the Lagonda name as an electric luxury car brand to rival Rolls-Royce has been cancelled, while the future of the company’s first electric model, the Rapide E, appears to be in doubt.

Cash-strapped but still taking over an F1 team

The company is using Lawrence Stroll’s ownership of the Racing Point F1 team to rebrand the operation as a works Aston Martin Racing team from 2021. The company’s current sponsorship of the Red Bull Racing F1 team will end after this season.

However, Aston Martin’s hypercar collaboration project with Red Bull is set to continue. Red Bull Advanced Technologies (Red Bull Racing’s technological and engineering department for external clients) has announced that it will continue to work with Aston Martin on the Valkyrie hypercar project.

The ultra-exclusive road car is in the final stages of development, with the first batch of 150 road cars due to be delivered to customers at the end of the year. It will feature a Formula 1-inspired hybrid powertrain, with an electric motor and battery system developed by EV experts Rimac mated to a 6.5-litre V12 petrol engine, promising a combined output of 1,175hp and 900Nm of torque.

Aston Martin Valkyrie, Silverstone 2019 | The Car Expert — The Aston Martin Valkrie delights the crowd at Silverstone during the 2019 British Grand Prix weekend

“No alternative” to finding a wealthy investor

Chairwoman Penny Hughes said Aston Martin’s “difficult trading performance in 2019” put severe pressure on its liquidity and left the company with “no alternative” but to secure significant investment.

“Without this the balance sheet is not robust enough to support the operations of the group,” she said.

“Notwithstanding recent weak trading, the strength of the Aston Martin brand and our expanding portfolio of cars has allowed us to attract a strong new partner in Mr Stroll to support the turnaround of the business.”

The car-maker said 2019 was a “disappointing year” after trading fell below expectations due to weak sales of its Vantage model, as well as poor sales across its vehicles in Europe and the UK.

Mr Stroll is also set to join the company’s board as executive chairman, replacing Ms Hughes, as part of the deal.

He said: “Aston Martin Lagonda makes some of the world’s most iconic luxury cars, designed and built by very talented people.

“Our investment announced today underpins the company’s financial security and ensures it will be operating from a position of financial strength.”

Andy Palmer, Aston Martin president and group chief executive, said: “The past year has been a regrettably disappointing and challenging time for the company.

“Today’s fundraising is necessary and provides a platform to support the long-term future of the company.

“Mr Stroll brings strong and proven expertise in both automotive and luxury brands more widely, which we believe will be of significant benefit to Aston Martin Lagonda.”

Shares in the company surged 28.4% to 516.9p in early trading on Friday.

More Aston Martin news, reviews and features

Updated Volkswagen e-Up arrives with more range

Model update

Darren Cassey

-

2 February 2020

0

Updated Volkswagen e-Up arrives with more range

The updated Volkswagen e-Up has gone on sale in the UK, boasting a vastly improved range as well as plenty of improved equipment.

The most important news for the all-electric city car is the fact it can now travel almost twice as far as the previous model, being capable of travelling 159 miles on one charge, up from 83 miles. This comes from the addition of a larger lithium-ion battery pack.

Equipment upgrades introduced to petrol-engined versions of the Up have also been fitted to the electric variant, including lane-keep assist, a multi-function camera, curtain airbags, and a smartphone integration cradle.

Standard equipment on the Volkswagen e-Up includes heated front seats, heated windscreen, climate control, rain-sensing wipers, and a free option of cruise control. The e-Up is differentiated from other models in the range by 15-inch alloy wheels, bespoke bumpers, and blue strips in the front grille and bootlid.

2020 Volkswagen e-Up - rear | The Car Expert

Despite the extra safety kit, the Volkswagen e-Up and the rest of the Up range only scores a three-star safety rating from Euro NCAP. When the Up was first launched way back in 2011, it was rated a five-star car. However, safety standards have moved on considerably throughout the last decade and the baby Volkswagen no longer matches the best in its class.

Tim O’Donovan, EV product marketing manager at Volkswagen UK, said: “We are very pleased to have secured limited stock in the UK for this latest electric version of our popular city car. With a proven electric powertrain, impressive range, and excellent value-for-money the e-up! is a zero-emissions city car that can venture far beyond the city limits.

“Volkswagen is entering the era of the electric ‘People’s Car’. After finding great success with the e-up! and e-Golf we are excited to see the ID.3 arriving on our shores this summer, which will be our first ground-up new electric car based on the MEB platform.”

The Volkswagen e-Up is on sale now, with prices starting at £19,695.

More Volkswagen news, reviews, features and offers

Tesla Model 3 test drive

Darren Cassey

-

31 January 2020

0

The Tesla Model 3 is the culmination of Elon Musk’s electric car company master plan. First came the Roadster, a small Lotus Elise-based sports car designed to make EVs cool, followed by the Model S, a premium saloon that would make big profits. With SUVs becoming the most popular market segment, he then added the Model X, an upmarket people carrier with a similar goal to the S.

The end goal was this, the Model 3, targeting an affordable price point to bring electric motoring to the masses. There have been plenty of hiccups and delays along the way, both for the company as a whole and this model in particular, but the Model 3 finally hit UK soil for the first time last year.

US buyers have access to an impressively inexpensive entry price of $35,000 (circa £27k), but in the UK prices start at £38,500 for a Standard Range Plus model – top-spec Performance models start at £52,000.

Initial reviews from the UK media have been very positive, and the Tesla Model 3 currently holds an impressive Expert Rating of 84% on The Car Expert’s Expert Rating scale. This is based on 21 UK reviews, and compares very favourably with executive car rivals – regardless of power source.

With all that in mind, has the Model 3 been worth the wait?

More Tesla news, reviews and features

Tesla Model 3 review

What’s new about the Tesla Model 3?
How does it look?
What’s the spec like?
What’s the Tesla Model 3 like inside?
What’s under the bonnet?
What’s the Tesla Model 3 like to drive?
Verdict
Similar cars
Key specifications

What’s new about the Tesla Model 3?

Under the skin, the Model 3 follows a similar format to the Model S and Model X, with batteries fitted beneath the floor and utilising an electric motor for propulsion.

In the Standard Range Plus model we’re testing, there’s a single electric motor on the rear axle, making it rear-wheel-drive, while Performance models also get a motor on the front axle to provide more performance and all-wheel-drive.

The interior is all-new too, with the stand-out feature being a single, centrally mounted screen containing all functions. Meanwhile, Tesla’s dedication to being technologically ahead of the game means it has the best smartphone app in the business, which can control functions remotely and even act as a key.

How does it look?

While the Tesla Model S draws some criticism for being rather featureless, there’s no denying it has a simple, upmarket elegance. The Model 3, on the other hand, is somewhat lacking in this department.

It’s not unattractive, looking sleek and muscular at the front, but the rear end tapers gently into an odd combination of saloon and hatchback that ultimately results in a bulbous rear.

Our test car, painted in white, was compared to a fridge on more than one occasion. That might be a bit harsh, but given that this car is designed to act more like a high-tech appliance rather than appeal on an emotional level, perhaps it’s an apt comparison – it would be one of those fridges with a high-definition monitor and WiFi built-in for some reason though, wouldn’t it?

What’s the spec like?

Standard Range Plus models come with a ‘partial premium interior’, which includes heated front seats, four USB slots and docking for two phones.

All cars also get a tinted glass roof with ultraviolet and infrared protection, Bluetooth connectivity, white paint, and 18-inch alloy wheels. Optional upgrades include a tow hitch (£1,000), 19-inch alloy wheels (£1,450), and ‘full self-driving capability’ (£5,800).

Dual-motor all-wheel drive models are available for £47,000 in Long Range guise or £52,000 in Performance trim. These also get the premium interior with heated seats at the rear, and a one-year connectivity subscription for live traffic updates, music streaming and internet browsing.

In terms of safety, the Model 3 rates highly. Euro NCAP not only awarded it five stars, but named it as one of the safest cars of 2019 as its joint Best Large Family Car along with the new BMW 3 Series.

What’s the Tesla Model 3 like inside?

If the exterior looks like a hatchback designed by committee, the interior couldn’t be further from it. It’s an overused cliché, but it’s like an Apple Store, all minimalism and clean surfaces.

There’s one screen that looms large in the centre of the dashboard, with essential information such as the speed sitting in the top corner closest to you – adjusting to looking left to see your speed doesn’t take long to adjust to.

The screen itself houses one of the slickest infotainment systems in the business. The design is simple rather than sparkling, but it responds quickly to inputs and is intuitive to navigate around, which is more than can be said of rivals. Its size also makes it ideal for navigation, so you can be zoomed in quite close but still see instructions far ahead.

As for space, the batteries in the floor and lack of engine mean there’s loads of room for passengers, particularly those up front, while only the tallest passengers would find rear headroom intrusive.

The overall luggage space is 425 litres, which in reality provides more than enough capacity for even the biggest family shop.

What’s under the bonnet?

Literally speaking, nothing – or rather, a ‘frunk’ that provides a decent amount of extra luggage space up front, just one of the additional benefits of using compact electric motors. In this Standard Range Plus model, there’s a single electric motor on the rear axle that makes 302bhp and 420Nm of torque.

Those numbers are impressive, but it would be easy to regard this as ‘the slow one’ compared with the near-500bhp Performance version. However, with a 0-60mph time of about 5.4 seconds, it’s anything but. Under hard acceleration this entry Model 3 really shifts, helped by that instant-on torque response of the electric motors, so you’re never left wanting more.

What’s the Tesla Model 3 like to drive?

While straight-line performance won’t leave you disappointed, if you’re looking for a left-field BMW M3 rival you might find the Model 3’s cornering abilities somewhat lacking.

It’s not necessarily that it can’t corner at speed, rather that the steering is incredibly light and completely lacking any feedback. On top of that, its eco-focused tyres, which help improve range, have a tendency to squeal under duress rather than bite into the Tarmac.

The Tesla Model 3, therefore, lends itself better to those who want a serene, relaxing experience 99% of the time, with blistering straight-line performance for occasional stress-busting blasts.

In this case, the American excels. The silent propulsion of the electric motors is helped by sound-deadening in the cabin that means exterior noises are kept to a minimum, and any qualms about build quality appear to have been addressed, with no squeaks or rattles from the trim.

It is interesting to note, however, that the Autopilot feature that is so often lauded as a hugely enticing Tesla feature was largely disappointing. It’s not a semi-autonomous driver aid as many think, rather an advanced adaptive cruise control system that’s also common on rival premium cars. We found it late to react to cars on the motorway and jerky on the brakes; similar systems from Mercedes-Benz and Volvo work much better.

Verdict

Tesla is an exciting manufacturer because it approaches the car industry from a fresh perspective. Sometimes, that works against it, resulting in product delays and build quality issues, but in the case of the Model 3, it can result in a product that feels genuinely different.

Whether it’s the seamless app integration, fast charging network or easy ordering process, Tesla has managed to build an ownership experience that’s largely just as desirable as the cars themselves. The fact the Model 3 brings this into reach for a whole new demographic is exciting, and it’s no surprise to see it pushing established names in the sales charts.

It might not appeal on an emotional level, but the Tesla Model 3 manages to be fast yet serene, packed full of appealing tech, and practical to boot. With low running costs thrown into the mix, there’s not much going against it.

More Tesla news, reviews and features

Similar cars

Key specifications

Model as tested: Tesla Model 3 Standard Range Plus
Price (on-road): £39,490
Powertrain: electric motor
Power: 306 hp
Torque: 420 Nm
Top speed: 140 mph
0-60mph: 5.3 seconds
Range: 254 miles (WLTP)
Euro NCAP safety rating: 5 stars (2019)

Untaxed vehicle numbers double since tax discs were abolished

Car industry news

Jack Evans

-

29 January 2020

0

Untaxed vehicle numbers double since tax discs were abolished

More than 1.2 million people were caught behind the wheel of untaxed cars in 2019, representing a two-fold increase on the figure from 2013 when the paper tax disc was last in use.

When tax discs were abolished in October 2014, authorities said that it would save the taxpayer £14 million a year. However, that move has been blamed for many drivers forgetting to renew their car tax.

Figures, released via a Freedom of Information request submitted by MotorEasy, show that the number of offenders caught from 2014 to 2017 was 1,373,184. The number fell from 2018 to 2019, but the 2019 figures only include the first 11 months.

The greatest jump experienced was from 2014 to 2015, when an additional 278,025 untaxed vehicles were discovered.

Duncan McClure Fisher, MotorEasy chief executive, said: “Vehicle tax is levied as an excise duty and must be paid for vehicles driven or parked on UK roads.

“Modernising the way it’s handled had to come at some point, but it seems overall there’s been a bit of a bump in the road – with a large increase in the number of people not paying last year compared to 2014.

“This means an exercise designed to save money on printed discs has resulted in a huge loss in tax revenue for the UK Government, which has a knock-on effect on public services such as road maintenance. If fines have doubled you can be sure the number of untaxed vehicles has also grown significantly.

“It may be that people think they can avoid paying vehicle tax because they don’t have to display a disc, or because they don’t have that physical reminder of their expiration date.”

Counting the cost of supposed savings

It’s been more than five years since the government abolished the requirement for cars to display tax discs in the windscreen. It will save taxpayers £14 million a year, they said.

“No it won’t,” said organisations like the RAC, predicting that the number of untaxed cars would skyrocket. The clever people at the DVLA described these claims as “nonsense”. But, inevitably, that’s exactly what happened.

The number of unlicensed vehicles more than doubled in the year after the new rules were introduced, with more than 560,000 untaxed vehicles costing the country a claimed £80 million. Five years later, hundreds and hundreds of millions of pounds in road tax owed have been lost. We last reported on this back in 2016, yet still the DVLA persists with this lunacy.

Stuart Masson
Editor, The Car Expert

Lotus Evora GT410 revealed as more road-oriented sports car

Model update

Ryan Hirons

-

29 January 2020

0

Lotus Evora GT410 revealed as more road-oriented sports car

Lotus has brought ‘improved usability’ to its Evora range with a new variant — the Lotus Evora GT410.

Sitting alongside the GT410 Sport, this new model takes on more comfort-focused features over its sibling as standard despite undercutting it in price.

Sparco sports seats and air conditioning are included, while a reversing camera has been introduced to improve visibility in low-speed manoeuvres. Its infotainment system also features Apple CarPlay as standard, along with DAB Radio.

More sound deadening material has been added as well to cut down road noise and improve refinement, while integrated armrests and storage bins have been fitted to the doors.

Alterations have been made to the Evora GT410’s suspension setup up as well for a more comfortable ride, while Michelin Pilot Sport 4S tyres are fitted as standard for better all-weather grip.

Its engine remains the same, with a supercharged 3.5-litre V6 located in the middle of the car delivering 410hp and 420Nm of torque to the rear wheels. As a result, 0-60mph is covered in 4.1 seconds, with a 186mph top speed said to be possible.

Pricing for the Lotus Evora GT410 kicks off at £82,900, undercutting the Sport by £3,000, with order books now open.

More Lotus news, reviews and features

New SEAT Leon revealed

New model

Darren Cassey

-

29 January 2020

0

SEAT has revealed its new Leon family car, which it claims will be the ‘most advanced vehicle’ ever made by the firm, thanks to advanced on-board technology, safety systems, and electrified powertrains.

Based on the latest Mk8 Volkswagen Golf unveiled late last year, the new SEAT Leon will continue to be offered in hatchback and estate forms. There will be a wider choice of powertrain options that includes petrol, diesel, mild hybrid, and plug-in hybrid options. Manual and automatic gearbox options are available depending on engine choice, while FR and FR Sport trim levels also get three driving mode presets: Evo, Normal and Sport.

Mild hybrids to the fore

As with most manufacturers, the Volkswagen Group is embracing mild hybrid powerplants to improve fuel economy and emissions, to comply with upcoming EU legislation. The new SEAT Leon’s electrified powertrains include a mild hybrid option for the 110hp 1.0-litre and 150hp 1.5-litre petrol units, using a small electric motor and battery to allow for engine-off coasting to save fuel.

Being a mild hybrid, the electric motor cannot drive the car and is purely used to assist the petrol motor.

Meanwhile, a full plug-in hybrid powertrain will also be available, which combines a 1.4-litre petrol engine with an electric motor that is powered by a 13kWh battery pack. The combined output is 202hp, with an impressive electric-only range of up to 38 miles.

Sharper, sleeker design

The exterior has been redesigned with a focus on improving overall efficiency through improved aerodynamics. It also incorporates the new LED headlights and full width tail lights, though the design is more evolution than revolution, looking very similar to its predecessor.

The new Leon is longer than before, which SEAT says has resulted in improved legroom for passengers in the back. Elsewhere in the cabin, there’s a new ‘floating’ dashboard design, SEAT’s digital cockpit, and improved lighting.

Impressive technology levels are included as standard, including LED headlights. In the cabin, owners can utilise a new voice recognition system that can understand natural language, benefit from real-time data through connections to the cloud, and plug-in hybrid owners can manage charging from an app.

SEAT says it has also fitted its most advanced safety systems, too, including giving the car the ability to constantly monitor its surroundings to react to dangerous situations. We will bring you the Leon’s Euro NCAP safety scores as soon as they are published.

Order books for the new SEAT Leon are set to open imminently, though prices and UK delivery dates have yet to be confirmed.

More SEAT news, reviews, features and offers

Will I need a permit to drive in the EU after Brexit?

Driving

Stuart Masson

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28 January 2020

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Will I need a permit to drive in the EU after Brexit?

UK motorists will continue to be able to drive in the EU as normal after Brexit and until the transition period is over.

The existing rules allow motorists to drive in EU countries on a full UK licence, but there had been concerns that permits would be required to drive on the continent after January 31.

However, in a statement yesterday to the PA news agency, the Department for Transport said: “Under the withdrawal agreement, arrangements for drivers (both commercial and private motorists) will remain as they are now during the transition period.

“This means that UK motorists will be able to continue to drive in the EU as they do now, until 31 December 2020. UK motorists will therefore not require an International Driving Permit (IDP) alongside their UK driving licence when driving in the EU as a visitor during this time.

“Whether IDPs will be required to drive in the EU from 1 January 2021 will be subject to future relationship negotiations.”

After numerous delays, 31 January 2020 will be the day the UK leaves the EU after MPs voted in favour of the Withdrawal Agreement Bill and it was given Royal Assent. After that date, the UK will enter a transition period, where many of the existing agreements with the EU will remain in place. From 1 January 2021, any new deals that have been negotiated will come into force.

Under current rules, when driving in countries outside the EU, UK motorists may need an IDP, which is a small booklet that can be bought for £5.50 over the counter at most post offices. When applying for one, you must bring their full and valid UK photocard driving licence and a passport-standard photograph. If your licence is still the old paper version, you need to bring that plus a valid passport as proof of ID, as well as a passport-standard photograph.

More driving information, tips and advice at The Car Expert

Understanding your credit history and credit score

Car finance advice

Stuart Masson

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28 January 2020

1

Understanding your credit history and credit score

If you’ve watched commercial television for more than about ten minutes in the last few years, you’ll probably have seen loads of ads talking about your credit score. These ads inevitably encourage you to visit a website and pay for a monthly subscription to help you “improve your credit score”.

When talking about financial matters, plenty of people talk about credit scores (or credit ratings) as if they are all-defining numbers that determine your financial future. Interestingly, none of those people preaching about credit scores seem to work for banks or finance companies…

So what exactly is a credit score, and is it as important as the ads on the TV make it out to be? Let us explain.

Understanding your credit history and credit score

What is a credit score (or credit rating)?

There are several companies (called credit reference agencies) who claim to be able to tell you your “FREE credit score”, and claim that this magical number determines how likely you are to be accepted for finance. When you visit their websites and input all your personal data, it will spit out a score and then usually a bunch of green ticks and red warning symbols that make it look very serious.

Credit rating credit rating — Genuinely important, or just a sales tool to take your money? Hmmm…

The score is based on a combination of facts, like your credit history and your personal details, and their opinions, based on assumptions they have made from your credit history. The score they come up with is in no way official, nor do banks actually look at this credit score when considering your finance application.

The purpose of all the warning symbols is to try and terrify you into thinking there are problems with your credit score, and that this will affect your chances of being approved for car finance, a mortgage, credit card or other form of loan.

The credit site will helpfully offer advice on how to improve your credit score and monitor it over time, and all you need to do is pay them £15 a month, every month. They will also, super helpfully, provide you with a list of finance products that they suggest may be suitable for you based on your credit score.

From the above paragraph, can you spot the real reasons they want you to “know your credit score”? It’s simple:

Offering you a FREE credit score is simply a way to get you to sign up for a £15/month subscription that you don’t need.
They are suggesting a range of finance products that they will get paid a commission on if you take out a loan from the links on their site.

The agency takes your credit history (which is all factual stuff) and applies its own algorithms to it (which are only their opinions) to produce a score that is supposed to give you an indication of your ‘creditworthiness’. The agency then offers you advice on how to improve your score if you take out a monthly subscription, and places advertisements for finance products in front of you (without any guarantee that you will be accepted for them) that it will be paid commissions on if you take them up.

There are three main credit reference agencies in the UK: Experian, Equifax and CallCredit. All three of them will give you a free credit score; Experian rates you out of 999, Equifax scores you out of 700 and CreditCall goes a bit further at 710.

Why did they choose those numbers? Who knows – maybe they think it sounds more complicated than rating you out of 100 and so you’ll think they’re really clever.

The scores from each agency are also calculated differently, so a score of 500/999 (50%) from Experian doesn’t mean you’ll get a score of 350/700 from Equifax or 355/710 from CallCredit. They could be completely different – a bit like how you can get vastly different car insurance quotes from different companies based on the exact same information.

It’s all aimed at selling you stuff, rather than giving you an honest assessment of your financial options. Did you really think these companies were spending vast sums of money on advertising simply to try and help you?

Do finance companies look at your credit score?

No, they don’t. When you apply for finance, the finance company will look at your credit history (which is all factual) as held by the credit reference agencies, but they will also consider a number of other factors, none of which are contained in your credit score. These factors include things like your annual salary, which is important because it determines whether the loan payments will be affordable, and which is not covered by your credit score.

Finance companies will also look at your employment history, your living status (renting, mortgage, living with parents, etc.), your residential status (do you have the right to remain in the UK for the length of the loan?) and so on. Again, this is important information and none of it is included in your credit score.

Once the finance company considers whether you can afford the loan and whether you are likely to pay it all off, they will make a decision on whether to approve the application.

Car finance jargon confuses British drivers — Finance applications will never ask you for your credit score.

Is a credit score a completely worthless concept?

Although its primary purpose is to help sell you stuff, that doesn’t mean a credit score is worthless. The score is the agency’s analysis of your credit history, making some assumptions and educated guesses based on what’s contained in that history. And some of those assumptions are perfectly reasonable.

For example, every time you make a formal finance application it will be recorded on your credit history. It won’t record whether you were approved or declined for each application, merely that you applied. You may be approved for finance by two different car finance companies but only be buying one car. Obviously, if you subsequently take out a loan then that will show on your history as well.

If you apply for several loans from different lenders in a short space of time, the agency will assume that you keep getting declined and are therefore trying more and more lenders to get a loan. As such, they will downgrade your score each time you apply for a loan. The more loans you apply for, the more it affects your score. A bank will probably think along similar lines when they are reviewing your application, so that aspect of the score is a useful predictor of how your application may be viewed by a lender.

The credit reference agencies all claim that their scores are designed to replicate the way that a finance company will assess your loan application, but they are always working from incomplete information.

Your credit score is not worthless, but it’s also not as important as they like to make out. That’s because they’re trying to sell you stuff off the back of your credit score, so of course they’re going to tell you it’s important. Think of it as a useful guide, but not a bible.

Your credit history IS important

Your credit history is a record of all your finance agreements and applications, so it’s a very important consideration for any lender when reviewing your application. Everything that has happened with your finance agreements is recorded and will either work for you or against you.

If you have missed payments, defaulted on loans or have too many loans all outstanding at any time, a lender is much less likely to consider you a safe bet. On the other hand, if you have a steady track record of taking out loans and then paying them off on time, making all your payments and borrowing within your means, a lender will look more favourably on your application.

Essentially, a lender will give you their own score based on their own criteria. The difference is that, unlike the credit reference agencies, the lender won’t tell you what that score is or how it is calculated.

Make sure your personal information is correct

One of the most important things you can do with your free credit score report is to check that all your personal information is correct. The credit reference agencies get this information from your credit history provided to them by the lenders, but they don’t really check whether it’s 100% accurate and this can have serious implications for you.

If there are any errors in your personal details, it can have a major effect on your ability to get finance. I personally went through this a few years ago, when a bank (HSBC, actually) had provided the credit reference agencies with an incorrect and non-existent address for me. I was trying to close my HSBC credit card and take another card elsewhere, and was very surprised to be declined. It took a few weeks of arguing with Experian and HSBC to get it resolved, and Experian was frankly not interested in helping me out at all, despite the fact that the incorrect information they were holding on me was impacting my ability to obtain finance.

As soon as it was sorted, my bank not only approved the credit card but wanted to increase the limit and offer me other loan products as well! And I did eventually get a written apology from the head of customer services at Experian.

Negative credit history doesn’t last forever

Negative factors on your credit history will undoubtedly hurt your chances of getting any sort of finance, but they will drop off the record after a period of time, so you won’t be penalised forever if you miss a few payments or get yourself into a bit of financial trouble.

However, poor credit history can hurt you for a number of years if you’re not careful, which is why we always tell you to keep your repayment levels comfortably within your means with plenty of breathing room in case of any unexpected trouble.

More car finance advice, information and explanations from The Car Expert

car finance confusion — Damn. Between my car finance, my credit card and my drug dealer all wanting payment, I can’t afford to eat.

This article was originally published in April 2018. Last updated May 2020.

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